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Crossing the Quality Chasm / Search Inside This Book

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1 A New Health System for the 21st Century (23-38)
2 Improving the 21st-Century Health Care System (39-60)
3 Formulating New Rules to Redesign and Improve Care (61-88)
5 Building Organizational Supports for Change (111-144)
6 Applying Evidence to Health Care Delivery (145-163)
8 Aligning Payment Policies with Quality Improvement (181-206)
Appendix A Report of the Technical Panel on the State of Quality to the Quality of Health Care in America Committee (225-308)
Appendix B Redesigning Health Care with Insights from the Science of Complex Adaptive Systems (309-322)