TRB’s Transit Cooperative Research Program (TCRP) Report 103: Public Transportation Operating Agencies as Employers of Choice documents principles, techniques, and strategies that are used in workforce recruitment, development, and retention. The report includes a companion document, Communications Strategy and Implementation Plan: Positioning the Public Transportation Operating Agency as an Employer of Choice, which describes strategies and solutions that offer the greatest potential for positioning public transportation operating agencies as employers of choice.
National Academies of Sciences, Engineering, and Medicine. 2004. Public Transportation Operating Agencies as Employers of Choice. Washington, DC: The National Academies Press. https://doi.org/10.17226/13736.
|Communications Strategy and Implementation Plan||1-5|
|Exhibit A: Sample EOC Key Messages||6-10|
|Exhibit B: Sample Tactical Plan for Year 1 Industry||11-11|
|Exhibit C: Sample Tactical Plan for Year 1 Agency||12-12|
|Abbreviations used without definitions in TRB publications||13-13|
The Chapter Skim search tool presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter. You may select key terms to highlight them within pages of each chapter.