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TRB’s National Cooperative Highway Research Program (NCHRP) Synthesis Report 323: Recruiting and Retaining Individuals in State Transportation Agencies examines various state and Canadian province departments of transportation (DOT)employee recruiting and retention strategies, and highlights those practices that might have the greatest potential for success and implementation in other DOTs.

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Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2003. Recruiting and Retaining Individuals in State Transportation Agencies. Washington, DC: The National Academies Press. https://doi.org/10.17226/22024.

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Publication Info

8.5 x 11 |  DOI: https://doi.org/10.17226/22024
Chapters skim
Front Matter i-vi
CONTENTS 1-1
ACKNOWLEDGMENTS 2-2
SUMMARY 3-4
CHAPTER ONE - INTRODUCTION 5-7
CHAPTER TWO - LITERATURE REVIEW 8-10
CHAPTER THREE - STATE AGENCY OVERFLOW 11-15
CHAPTER FOUR - RECRUITMENT 16-24
CHAPTER FIVE - RETENTION 25-33
CHAPTER SIX - PROFILE OF STATE EMPLOYEE ATTITUDES 34-37
CHAPTER SEVEN - CONCLUSIONS 38-39
REFERENCES 40-40
BIBLIOGRAPHY 41-41
APPENDIX A - EMPLOYER SURVEY 42-47
APPENDIX B - STATES AND PROVINCES RESPONDING TO THE SURVEY 48-48
APPENDIX C - EMPLOYEE SURVEY 49-51
APPENDIX D - RECRUITMENT: NARRATIVE RESPONSES 52-55
APPENDIX E - RETENTION: NARRATIVE RESPONSES 56-61
ABBREVIATIONS USED 62-62

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