Skip to main content

VIEW LARGER COVER

TRB’s Airport Cooperative Research Program (ACRP) Synthesis 56: Understanding the Value of Social Media at Airports for Customer Engagement compiles current literature and practice on how airport operators utilize social media to enhance customer engagement.

Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2014. Understanding the Value of Social Media at Airports for Customer Engagement. Washington, DC: The National Academies Press. https://doi.org/10.17226/22351.

Import this citation to:

Publication Info

157 pages |  8.5 x 11 |  Paperback
ISBN: 978-0-309-27142-4
DOI: https://doi.org/10.17226/22351

What is skim?

The Chapter Skim search tool presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter. You may select key terms to highlight them within pages of each chapter.

loading iconLoading stats for Understanding the Value of Social Media at Airports for Customer Engagement...