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TRB’s Transit Cooperative Research Program (TCRP) Report 150: Communication with Vulnerable Populations: A Transportation and Emergency Management Toolkit describes how to create a communication process to reach vulnerable populations regarding their transportation options in emergencies.

The toolkit provides a guiding framework and tools for constructing a scalable, adaptable communication process built on a network of agencies from public, private, and nonprofit sectors. Together, these partners will form interconnected communication channels with the ability to carry out the function of emergency communication not necessarily possible by working alone.

A PowerPoint slide show, which summarizes the toolkit, is available online.

Topics

Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2011. Communication with Vulnerable Populations: A Transportation and Emergency Management Toolkit. Washington, DC: The National Academies Press. https://doi.org/10.17226/22845.

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Publication Info

159 pages |  8.5 x 11 |  DOI: https://doi.org/10.17226/22845
Chapters skim
Front Matter i-xxiv
Chapter 1 - Gather Information 1-28
Chapter 2 - Build or Add to a Network 29-59
Chapter 3 - Communicate through the Network 60-89
Chapter 4 - Sustain the Network 90-120
Conclusion 121-121
Glossary of Terms 122-133
Resources 134-150
Abbreviations used without definitions in TRB publications 151-151

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