Computer-Aided Scheduling and Dispatch in Demand-Responsive Transit Services

National Academies of Sciences, Engineering, and Medicine

doi:10.17226/23335

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Computer-Aided Scheduling and Dispatch in Demand-Responsive Transit Services

(2004)

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TRB’s Transit Cooperative Research Program (TCRP) Synthesis 57: Computer-Aided Scheduling and Dispatch in Demand-Responsive Transit Services explores the experiences of selected transit agencies, four contract service providers, and four software vendors, focusing on current practice, successful implementation of computer-aided scheduling and dispatch (CASD) systems, and impediments to success. The report summarizes the state-of-the-practice experiences of a selected group of transit agencies about the implementation and use of CASD systems employed to provide Americans with Disabilities Act and other DRT services. In addition, it identifies much of the past and ongoing research pertaining to the topic.

Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board

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Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2004. Computer-Aided Scheduling and Dispatch in Demand-Responsive Transit Services. Washington, DC: The National Academies Press. https://doi.org/10.17226/23335.

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Publication Info

79 pages | 8.5 x 11 | DOI: https://doi.org/10.17226/23335

Chapters		skim
- - - - - - - - - - - - - - - -	1-1
- - - - - - - - - - - - - - - -	2-2
TRANSPORTATION RESEARCH BOARD EXECUTIVE COMMITTEE 2004	3-3
TCRP SYNTHESIS 57 - TITLE PAGE	4-5
THE NATIONAL ACADEMIES	6-6
TCRP COMMITTEE FOR PROJECT J-7	7-7
PREFACE	8-9
CONTENTS	10-11
SUMMARY	12-13
CHAPTER ONE - INTRODUCTION	14-17
CHAPTER TWO - REVIEW OF THE LITERATURE	18-22
CHAPTER THREE - PROFILES OF RESPONDENTS	23-27
CHAPTER FOUR - EXPERIENCES IN IMPLEMENTING AND USING COMPUTER-AIDED SCHEDULING AND DISPATCH SYSTEMS SOFTWARE	28-36
CHAPTER FIVE - BUSINESS AND OPERATING PRACTICES	37-38
CHAPTER SIX - CASE STUDIES	39-42
CHAPTER SEVEN - RESULTS OF SURVEYS OF COMPUTER-AIDED SCHEDULING AND DISPATCH SOFTWARE VENDORS	43-47
CHAPTER EIGHT - RESULTS OF SURVEYS OF DEMAND-RESPONSIVE TRANSIT SERVICE CONTRACTORS	48-50
CHAPTER NINE - CONCLUSIONS	51-53
REFERENCES	54-55
BIBLIOGRAPHY	56-57
GLOSSARY	58-59
APPENDIX A - SURVEY QUESTIONNAIRES	60-89
APPENDIX B - SURVEY RESPONDENTS	90-90
ABBREVIATIONS USED	91-91

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