TRB's Transit Cooperative Research Program (TCRP) Synthesis 121: Transit Agency Practices in Interacting with People Who Are Homeless reports on effective practices, approaches, and outcomes regarding interactions within the transit industry with people who are homeless. A literature review summarizes policies and practices used in both the transit and library communities. Because public libraries are similar to public transportation in offering services to all members of the general public and in being viewed as a safe haven for people who are homeless, the literature review includes an examination of library policies and procedures related to people who are homeless.
National Academies of Sciences, Engineering, and Medicine. 2016. Transit Agency Practices in Interacting with People Who Are Homeless. Washington, DC: The National Academies Press. https://doi.org/10.17226/23450.
|CHAPTER TWO Literature Review||7-11|
|CHAPTER THREE Survey Results: Transit Agency Interactions with People Who Are Homeless||12-21|
|CHAPTER FOUR Survey Results: Assessment of Transit Agency Interactions with People Who Are Homeless||22-27|
|CHAPTER FIVE Case Examples||28-36|
|CHAPTER SIX Conclusions||37-42|
|APPENDIX A Participating Transit Agencies||45-47|
|APPENDIX B Survey Questionnaire||48-61|
|APPENDIX C Summary of Survey Results||62-92|
The Chapter Skim search tool presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter. You may select key terms to highlight them within pages of each chapter.