Establishing a Coordinated Local Family Assistance Program for Airports

National Academies of Sciences, Engineering, and Medicine

doi:10.17226/24765

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Establishing a Coordinated Local Family Assistance Program for Airports

(2017)

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TRB's Airport Cooperative Research Program (ACRP) Research Report 171: Establishing a Coordinated Local Family Assistance Program for Airports provides guidance to airport personnel when assisting victims and families affected by an aviation disaster. This guidebook incorporates practices for planning an effective response while coordinating with different partners. The guidance is adaptable to both general aviation and commercial service airports of any size. The guidebook includes a description of key terminology, federal regulatory and statutory requirements, history and background of the Aviation Disaster Family Assistance Act, and development of a strategic plan for creating and implementing a local airport victim and family assistance program.

View the toolkit that includes customizable checklists and forms airports can use to support their Family Assistance Program, training courses that provide an overview of the guidebook, and a Homeland Security Exercise and Evaluation Program-compliant materials.

Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Airport Cooperative Research Program; Sue Warner-Bean; Ken Jenkins; Jennifer Stansberry Miller; Christina Parkins; Rick Hoaglund

Topics

Transportation and Infrastructure — Aviation

Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2017. Establishing a Coordinated Local Family Assistance Program for Airports. Washington, DC: The National Academies Press. https://doi.org/10.17226/24765.

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Publication Info

156 pages | 8.5 x 11 | DOI: https://doi.org/10.17226/24765

Chapters		skim
Front Matter	i-xi
Introduction	1-2
Section 1 - Overview	3-15
Section 2 - Family Assistance Program Development	16-24
Section 3 - Roles and Responsibilities	25-38
Section 4 - Response Phases and Tasks	39-45
Section 5 - Information Management and Communications	46-55
Section 6 - Communicating with Affected Families, Friends, and Survivors	56-61
Section 7 - Operations and Logistics	62-77
Section 8 - Transition to the Family Assistance Center	78-80
Section 9 - Recovery and Post-Response Considerations	81-91
Section 10 - Case Studies	92-115
Works Cited	116-116
Appendix 1 - Abbreviations	117-118
Appendix 2 - Key Terms and Definitions	119-123
Appendix 3 - Planning Aids, Forms, and Checklists	124-129
Appendix 4 - Training Materials	130-130
Appendix 5 - Exercise Development and Facilitation Tools	131-132
Appendix 6 - Research Results	133-142
Endnotes	143-145

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