Skip to main content

VIEW LARGER COVER

TRB’s Transit Cooperative Research Program (TCRP) Synthesis 139: Transit Service Evaluation Standards provides an overview of the purpose, use, and application of performance measures, service evaluation standards, and data collection methods at North American transit agencies.

The report addresses the service evaluation process, from the selection of appropriate metrics through development of service evaluation standards and data collection and analysis to the identification of actions to improve service and implementation.

The report also documents effective practices in the development and use of service evaluation standards. The report includes an analysis of the state of the practice of the service evaluation process in agencies of different sizes, geographic locations, and modes.

Appendix D contains performance evaluation standards and guidelines provided by 23 agencies.

RESOURCES AT A GLANCE

Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2019. Transit Service Evaluation Standards. Washington, DC: The National Academies Press. https://doi.org/10.17226/25446.

Import this citation to:

Publication Info

140 pages |  8.5 x 11 |  DOI: https://doi.org/10.17226/25446

What is skim?

The Chapter Skim search tool presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter. You may select key terms to highlight them within pages of each chapter.

Links

loading iconLoading stats for Transit Service Evaluation Standards...