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Airport employees face a variety of stressors in their daily work lives, and there are numerous and varied approaches that airports are currently taking to focus on employee well-being.

The TRB Airport Cooperative Research Program's ACRP Synthesis 113: Airport Workforce Programs Supporting Employee Well-Being details the most commonly used well-being program offerings at airports.

Benefits of these programs to airports include reduced health care costs, improved productivity, decreased absenteeism, improved employee recruitment and retention, and camaraderie and teamwork among employees. By participating in well-being programs, employees can also experience personal benefits, such as improved physical health, increased job satisfaction, and other emotional benefits.

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Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2020. Airport Workforce Programs Supporting Employee Well-Being. Washington, DC: The National Academies Press. https://doi.org/10.17226/25919.

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Publication Info

72 pages |  8.5 x 11 |  DOI: https://doi.org/10.17226/25919
Chapters skim
Front Matter i-viii
Summary 1-3
Chapter 1 - Introduction 4-7
Chapter 2 - Stressors for Airport Employees 8-13
Chapter 3 - Airport Practices Related to Employee Well-Being Programs 14-22
Chapter 4 - Case Examples of Airport Employee Well-Being Programs 23-33
Chapter 5 - Conclusions and Future Study 34-37
References 38-39
Appendix A - Overview of Data Collection Activities 40-41
Appendix B - Airport Well-Being Survey Items 42-48
Appendix C - Case Story Interview Protocol 49-50
Appendix D - Summarized Survey Results 51-52
Appendix E - Example Well-Being Program Materials 53-64

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