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Transportation agencies largely have performance structures in place, but these structures alone do not guarantee progress on meeting performance targets.

The TRB National Cooperative Highway Research Program's NCHRP Web-Only Document 317: Developing a Guide for Managing Performance to Enhance Decision-Making provides guidance on how agencies can strengthen their gathering and use of feedback to inform actions and performance activities.

The document is supplemental to NCHRP Research Report 993: Managing Performance to Enhance Decision-Making: Making Targets Matter.

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Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2022. Developing a Guide for Managing Performance to Enhance Decision-Making. Washington, DC: The National Academies Press. https://doi.org/10.17226/26663.

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Publication Info

83 pages |  8.5 x 11 |  DOI: https://doi.org/10.17226/26663
Chapters skim
Front Matter i-vi
CHAPTER 1 PROJECT BACKGROUND 1-4
CHAPTER 2 RESEARCH APPROACH 5-18
CHAPTER 3 FINDINGS AND APPLICATIONS 19-30
CHAPTER 4 CONCLUSIONS AND SUGGESTED RESEARCH 31-32
APPENDIX A MAKING TARGETS MATTER PRACTITIONERSURVEY 33-37
APPENDIX B DETAILED PEER EXCHANGE NOTES 38-76

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