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Bus Operator Workforce Management: Practitioner's Guide
Prepublication

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As of 2020, nearly 50 percent of the bus-operator workforce was over 55. Evidence indicates that many younger job seekers are often not aware of the potential career opportunities and employee benefits that are available at transit agencies.

The TRB Transit Cooperative Research Program's pre-publication draft of TCRP Research Report 240: Bus Operator Workforce Management: Practitioner’s Guide provides recommendations and resources enabling transit agencies to better assess, plan, and implement their operator workforce management programs.

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Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2023. Bus Operator Workforce Management: Practitioner's Guide. Washington, DC: The National Academies Press. https://doi.org/10.17226/26842.

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Publication Info

8.5 x 11 |  DOI: https://doi.org/10.17226/26842
Chapters skim
Front Matter i-iv
Summary 1-6
Introduction 7-17
2.0 Bus Operator Workforce Needs Assessment 18-24
3.0 Bus Operator Recruitment 25-38
4.0 Bus Operator Compensation 39-49
5.0 Bus Operator Hiring Processes 50-58
6.0 Bus Operator Training 59-69
7.0 Bus Operator Safety, Health, and Working Conditions 70-82
8.0 Bus Operator Retention and Motivation 83-91
9.0 Overcoming Challenges 92-102
Appendix 1: Case Studies 103-145
Appendix 2: Methodology 146-150
Appendix 3. Additional Methodology Materials 151-177
Endnotes 178-189

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