Transit agencies are increasingly offering an alternative service for their Americans with Disabilities Act (ADA) paratransit riders. This service is typically an on-demand or same-day transportation option subsidized by a transit agency and is an alternative to the next-day service of ADA paratransit.
The TRB Transit Cooperative Research Program's pre-publication draft of TCRP Research Report 239: Provision of Alternative Services by Transit Agencies: The Intersection of Regulation and Program details how alternative services provide at least some cost savings and also meet more spontaneous travel needs of ADA paratransit riders based on cost per subsidized trip versus cost per ADA paratransit trip. The report also identifies and documents legal and regulatory matters that transit agencies should address for their alternative services.
Supplemental to the report are an Alternative Services Estimation Tool, Appendix B: Sample Materials for Planning and Deploying an Alternative Service, a Workshop Curriculum, and Implementation of Research Findings and Products.
National Academies of Sciences, Engineering, and Medicine. 2023. Provision of Alternative Services by Transit Agencies: The Intersection of Regulation and Program. Washington, DC: The National Academies Press. https://doi.org/10.17226/26860.
|Part 1 Alternative Service Guidance||8-8|
|Chapter 1: Introduction to the Guidebook||9-14|
|Chapter 2: The Alternative Service Primer||15-25|
|Chapter 3: Planning and Design of an Alternative Service||26-47|
|Chapter 4: Implementation||48-59|
|Chapter 5: Monitoring and Evaluation||60-67|
|Chapter 6: The Data Tool ASET||68-79|
|Chapter 7: Case Study Summaries||80-85|
|Part 2 Research Findings||86-86|
|Chapter 8: Regulatory Framework Laws, Regulations, and Guidance||87-107|
|Chapter 9: Summary of Survey and Profiles of Alternative Services||108-151|
|Chapter 10: Design and Implementation of Alternative Transportation Services||152-169|
|Chapter 11: Key Findings of the Research and Lessons Learned||170-177|
|Part 3 Appendices||178-178|
|Appendix A: Case Studies||179-249|
|Appendix B: Sample Materials Provided by Transit Agencies||250-250|
|Appendix C: Findings of the Survey||251-282|
|Appendix D: References||283-289|
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