VIEW LARGER COVER
Measures related to the COVID-19 pandemic led state departments of transportation (DOTs) to rapidly expand their flexible work policies and programs. Agencies are continuing to use flexible work arrangements.
NCHRP Research Report 1072: Telecommuting, Remote Work, and Hybrid Schedules: Managing the Shift to a Flexible Work Future, from TRB's National Cooperative Highway Research Program, provides successful practices and identifies key considerations to help state DOTs offer flexible work arrangements in an equitable way that sustains agency effectiveness. It also provides guidelines for measuring performance and productivity in ways that do not rely on in-person supervision.
Supplemental to the report are a PowerPoint briefing, an implementation memorandum, a set of one-page work-option descriptions, a Flexible Work Arrangement Tracking tool, and a Telework Suitability tool.
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