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Industry-wide, airports are experiencing disruptive and continuous changes that include the rapid introduction of new technology, financial constraints, retirements, and the need to replace seasoned veterans. These changes are compounded by a diminishing pipeline of individuals interested in working at airports.

ACRP Research Report 258: The Evolution of Knowledge Management at Airports, from TRB's Airport Cooperative Research Program, is a resource that airports can use to help mitigate the loss of institutional knowledge when employees change jobs or retire.

Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2023. The Evolution of Knowledge Management at Airports. Washington, DC: The National Academies Press.

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Publication Info

96 pages |  8.5 x 11 |  Paperback
ISBN: 978-0-309-70920-0
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