As transportation agencies face an increasing frequency and magnitude of risks, strategies and tools are essential for demonstrating, communicating, and gaining support for integrating resilience into transportation decisions and investments.
NCHRP Web Only Document 385: Business Case and Communications Strategies for State DOT Resilience Efforts, from TRB's National Cooperative Highway Research Program, provides state departments of transportation (DOTs) and other transportation organizations resources to help explain the value of investing in resilience.
National Research Council. 2023. Business Case and Communications Strategies for State DOT Resilience Efforts. Washington, DC: The National Academies Press. https://doi.org/10.17226/27426.
|Chapter 1 Introduction and Project Purpose
|Chapter 2 Literature Review and State of Practice Summary
|Chapter 3 Conceptual Framework for Integrating Resilience Business Case and Communications Plan
|Chapter 4 Case Studies
|Chapter 5 Tools to Explain the Value of Investing in Resilience
|Chapter 6 Implementation Considerations and Illustrative Use Cases
|Appendix A Preliminary List of Cases Considered During Desk Review
|Appendix B Summary of Case Evaluation Criteria
|Appendix C Case Study Templates
|Appendix D Capability Maturity Model for Optimizing the Development of Resilience Business Cases and Communication Strategies
|Appendix E Resilience Business Case and Communication Strategies Tools-in-a-Box Catalog
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