Beginning by dispelling some of the myths about services, this provocative volume examines the growth in services, the way technology has shaped this growth, and the consequences for the American economy. Chapters discuss such topics as the effects of technology on employment patterns and wages, international trade in services, and the relationship between services and the traditional manufacturing industries.
National Academy of Engineering. 1988. Technology in Services: Policies for Growth, Trade, and Employment. Washington, DC: The National Academies Press. https://doi.org/10.17226/764.
|Introduction to Services Industries Policy Issues
|Technology in Services: Past Myths and Future Challenges
|Growth of Services Employment in the United States
|Role of Services in the U.S. Economy
|Productivity in Services
|Technology and the Services Sector: America's Hidden Competitive Challenge
|Measuring Productivity in Services Industries
|Air Cargo Transportation in the Next Economy
|Changing Economics of International Trade in Services
|International Trade in Financial Services: The Japanese Challenge
|Key Policy Issues Posed by Services
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