@BOOK{NAP25975, author = "Transportation Research Board and National Academies of Sciences, Engineering, and Medicine", editor = "Stephanie Ward and Courtney Beard and Sondra Retzlaff and Maria Muia and Christopher Willenborg and Bryan Johnson and Kim Kenville", title = "Performance Measures for State Aviation Agencies", doi = "10.17226/25975", abstract = "Across the country, state transportation agencies of various modes have been required to incorporate performance measures (PMs) into their core business functions.With this trend developing nationwide, the TRB Airport Cooperative Research Program's ACRP Research Report 223: Performance Measures for State Aviation Agencies develops PMs for the National Association of State Aviation Officials (NASAO) membership and their respective state aviation agencies.", url = "https://nap.nationalacademies.org/catalog/25975/performance-measures-for-state-aviation-agencies", year = 2020, publisher = "The National Academies Press", address = "Washington, DC" }