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Completing the "Big Dig": Managing the Final Stages of Boston's Central Artery/Tunnel Project (2003)

Chapter: Appendix E Board on Infrastructure and the Constructed Environment

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Suggested Citation:"Appendix E Board on Infrastructure and the Constructed Environment." National Academy of Engineering, National Research Council, and Transportation Research Board. 2003. Completing the "Big Dig": Managing the Final Stages of Boston's Central Artery/Tunnel Project. Washington, DC: The National Academies Press. doi: 10.17226/10629.
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Appendix E
BOARD ON INFRASTRUCTURE AND THE CONSTRUCTED ENVIRONMENT

PAUL GILBERT, Chair, Parsons Brinckerhoff Quade & Douglas, Seattle, Washington

MASSOUD AMIN, University of Minnesota, Minneapolis

RACHEL DAVIDSON, Cornell University, Ithaca, New York

REGINALD DESROCHES, Georgia Institute of Technology, Atlanta

DENNIS DUNNE, California Department of General Services, Sacramento

PAUL FISETTE, University of Massachusetts, Amherst

YACOV HAIMES, University of Virginia, Charlottesville

HENRY HATCH, U.S. Army Corps of Engineers (retired), Oakton, Virginia

AMY HELLING, Georgia State University, Atlanta

SUE MCNEIL, University of Illinois, Chicago

DEREK PARKER, Anshen+Allen, San Francisco, California

DOUGLAS SARNO, The Perspectives Group, Inc., Alexandria, Virginia

WILL SECRE, Masterbuilders, Inc., Cleveland, Ohio

DAVID SKIVEN, General Motors Corporation, Detroit, Michigan

MICHAEL STEGMAN, University of North Carolina, Chapel Hill

DEAN STEPHAN, Charles Pankow Builders (retired), Laguna Beach, California

ZOFIA ZAGER, County of Fairfax, Fairfax, Virginia

CRAIG ZIMRING, Georgia Institute of Technology, Atlanta

Staff

RICHARD G.LITTLE, Director, Board on Infrastructure and the Constructed Environment

LYNDA L.STANLEY, Executive Director, Federal Facilities Council

MICHAEL COHN, Program Officer

DANA CAINES, Financial Associate

JASON DREISBACH, Research Associate

PAT WILLIAMS, Senior Project Assistant

Suggested Citation:"Appendix E Board on Infrastructure and the Constructed Environment." National Academy of Engineering, National Research Council, and Transportation Research Board. 2003. Completing the "Big Dig": Managing the Final Stages of Boston's Central Artery/Tunnel Project. Washington, DC: The National Academies Press. doi: 10.17226/10629.
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Boston's Central Artery/Tunnel Project, a 7.8 mile system of bridges and underground highways and ramps, is the most expensive public works project ever undertaken in the United States. The original cost estimate of $2.6 billion has already been exceeded by $12 billion, and the project will not be completed until 2005, seven years late. The Massachusetts Turnpike Authority (MTA), the public steward of the project, requested that the National Research Council carry out an independent assessment of the project's management and contract administration practices, with a focus on the present situation and measures that should be taken to bring the project to a successful conclusion. This report presents the committee's findings and recommendations pertaining to cost, scheduling, and transitioning from the current organization dominated by consultants to an operations organization composed largely of full-time MTA staff. The report recommends that MTA establish an external, independent, peer-review program to address technical and management issues until the transition to operations and maintenance is complete; begin a media campaign now to teach drivers how to use the new system safely; and develop, immediately implement, and maintain a comprehensive security program.

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