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The 1st Annual Crossing the Quality Chasm Summit: A Focus on Communities: Report of a Summit (2004)

Chapter: Appendix I Facilitating the Summit Working Groups

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Suggested Citation:"Appendix I Facilitating the Summit Working Groups." Institute of Medicine. 2004. The 1st Annual Crossing the Quality Chasm Summit: A Focus on Communities: Report of a Summit. Washington, DC: The National Academies Press. doi: 10.17226/11085.
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Appendix I
Facilitating the Summit Working Groups

Committee members provided guidance to the condition-specific working groups in using a number of facilitation tools to generate their action plans. Within each of these five condition-specific groups, the participants worked in subgroups of six to eight individuals. Each of these subgroups focused on generating and prioritizing strategies for use of a key cross-cutting intervention (e.g., financing, information and communications technology) to improve care for a particular condition. “Brainwriting,” a technique employed in silence, was used to generate ideas at each table, which were then categorized and prioritized using affinity diagrams (Brassard and Ritter, 1994). On day two, each of the condition-specific working groups developed an affinity diagram for the entire group, which identified the top two or three key leverage points. The condition-specific groups then developed action plans focused on these leverage points, which included strategies at the national and local levels, implementation timelines, and measures for evaluating progress.

REFERENCES

Brassard M, Ritter D. 1994. The Memory Jogger II. Salem, NH: Goal QPC.

Suggested Citation:"Appendix I Facilitating the Summit Working Groups." Institute of Medicine. 2004. The 1st Annual Crossing the Quality Chasm Summit: A Focus on Communities: Report of a Summit. Washington, DC: The National Academies Press. doi: 10.17226/11085.
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Suggested Citation:"Appendix I Facilitating the Summit Working Groups." Institute of Medicine. 2004. The 1st Annual Crossing the Quality Chasm Summit: A Focus on Communities: Report of a Summit. Washington, DC: The National Academies Press. doi: 10.17226/11085.
×
Page 155
Suggested Citation:"Appendix I Facilitating the Summit Working Groups." Institute of Medicine. 2004. The 1st Annual Crossing the Quality Chasm Summit: A Focus on Communities: Report of a Summit. Washington, DC: The National Academies Press. doi: 10.17226/11085.
×
Page 156
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In January 2004, the Institute of Medicine (IOM) hosted the 1st Annual Crossing the Quality Chasm Summit, convening a group of national and community health care leaders to pool their knowledge and resources with regard to strategies for improving patient care for five common chronic illnesses. This summit was a direct outgrowth and continuation of the recommendations put forth in the 2001 IOM report Crossing the Quality Chasm: A New Health System for the 21st Century. The summit's purpose was to offer specific guidance at both the community and national levels for overcoming the challenges to the provision of high-quality care articulated in the Quality Chasm report and for moving closer to achievement of the patient-centerd health care system envisioned therein.

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