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Improving the Decision Making Abilities of Small Unit Leaders (2012)

Chapter: Appendix E: Interview Protocol

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Suggested Citation:"Appendix E: Interview Protocol." National Research Council. 2012. Improving the Decision Making Abilities of Small Unit Leaders. Washington, DC: The National Academies Press. doi: 10.17226/13188.
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E

Interview Protocol

A subgroup consisting of six members of the National Research Council’s Committee on Improving the Decision Making Abilities of Small Unit Leaders conducted a 1-day, interview activity at the Marine Corps Combat Development Command (MCCDC) in Quantico, Virginia, on December 7, 2010, to gather data on the characteristics of decision challenges that Marine small unit leaders face in Iraq and Afghanistan. The goal of these interviews was to gather data on the types of decisions faced by small unit leaders conducting enhanced company operations and distributed operations in Iraq and Afghanistan.

Members of the committee subgroup asked the interview participants to describe and comment on the kinds of decisions that they had made while conducting kinetic and nonkinetic operations in the field. The subgroup agreed to keep the interview responses anonymous and did not collect any identifying information from the interviewees, except for rank and deployment experience.

Members of the subgroup designed an efficient, team interviewing approach so as to maximize the amount of information gathered while minimizing the burden on MCCDC staff. The interview protocol that was followed is summarized below.

PARTICIPANTS

The subgroup interviewed junior officers and noncommissioned officers with recent deployment experience in Iraq or Afghanistan in leadership positions at the company, platoon, and squad levels. The interview pool, selected by MCCDC, included captains, lieutenants, sergeants, and one corporal. Twenty-four small unit leaders were selected for the interviews.

Suggested Citation:"Appendix E: Interview Protocol." National Research Council. 2012. Improving the Decision Making Abilities of Small Unit Leaders. Washington, DC: The National Academies Press. doi: 10.17226/13188.
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SCHEDULE

Three interview teams of two committee members each scheduled interviews with two small unit leaders per session, for a total of 24 interviews.1 Each interview lasted approximately 90 minutes.

INTERVIEW QUESTIONS

Each session began with interviewees being asked to give oral consent with respect to the following points of procedure:

• Individuals were welcome to participate in the interview at their own choice.

• Whether an individual participated was to have no effect on that person’s status or performance evaluation.

• Participants could choose to withdraw from the interview at any time.

• No identifying information was recorded.

• No risks were anticipated.

For background information, the interviewees were asked to provide a brief description of their assignments in the Marine Corps so far, their deployments over the past couple of years, and their role during their most recent deployment. Each Marine was also asked to describe his or her recent experience in distributed operations, including the major tasks for which the interviewee was responsible and that person’s experiences with intelligence, logistics, and command and control. Then, each Marine was asked to share a particularly challenging event that he or she had experienced as a key participant when deployed. The interviewee was also asked to describe what he or she thought would be the most challenging event or situation that he or she could face on a combat assignment. Each Marine was also given the chance to discuss anything that he or she wanted to share before concluding the interview.

RESULTS

After the interviews were complete, the subgroup performed iterative qualitative coding on the interview responses to identify key themes in the interviewees’ accounts. No evaluation of the individuals was undertaken.

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1 One of the Marines was unable to participate, and so in the end, 23 Marines were interviewed.

Suggested Citation:"Appendix E: Interview Protocol." National Research Council. 2012. Improving the Decision Making Abilities of Small Unit Leaders. Washington, DC: The National Academies Press. doi: 10.17226/13188.
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Page 107
Suggested Citation:"Appendix E: Interview Protocol." National Research Council. 2012. Improving the Decision Making Abilities of Small Unit Leaders. Washington, DC: The National Academies Press. doi: 10.17226/13188.
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Page 108
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For the past decade, the U.S. Marine Corps and its sister services have been engaged in what has been termed "hybrid warfare," which ranges from active combat to civilian support. Hybrid warfare typically occurs in environments where all modes of war are employed, such as conventional weapons, irregular tactics, terrorism, disruptive technologies, and criminality to destabilize an existing order.

In August 2010, the National Research Council established the Committee on Improving the Decision Making Abilities of Small Unit Leaders to produce Improving the Decision Making Abilities of Small Unit Leaders. This report examines the operational environment, existing abilities, and gap to include data, technology, skill sets, training, and measures of effectiveness for small unit leaders in conducting enhanced company operations (ECOs) in hybrid engagement, complex environments. Improving the Decision Making Abilities of Small Unit Leaders also determines how to understand the decision making calculus and indicators of adversaries.

Improving the Decision Making Abilities of Small Unit Leaders recommends operational and technical approaches for improving the decision making abilities of small unit leaders, including any acquisition and experimentation efforts that can be undertaken by the Marine Corps and/or by other stakeholders aimed specifically at improving the decision making of small unit leaders. This report recommends ways to ease the burden on small unit leaders and to better prepare the small unit leader for success. Improving the Decision Making Abilities of Small Unit Leaders also indentifies a responsible organization to ensure that training and education programs are properly developed, staffed, operated, evaluated, and expanded.

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