Institute of Medicine
Roundtable on Health Literacy
Attributes of a Health Literate Organization
20 F Street, NW
November 16, 2011
|WORKSHOP||Conference Rooms A & B|
|8:30–8:45||Welcome and Overview
George Isham, Chair
|8:45–9:05||Presentation of Commissioned Paper on Attributes of a
Health Literate Organization
Dean Schillinger, M.D.
Professor of Medicine in Residence
Chief, Division of General Internal Medicine
University of California at San Francisco
The first three panels will provide reactions to the commissioned paper from health care providers who practice in different kinds of health care organizations. Each presenter will be asked to respond to a set of questions.
|9:30–10:30||PANEL 1 PRESENTATIONS AND DISCUSSION|
|9:30–9:45||Public Hospital System
Chief Nursing Officer and Senior Assistant Vice President
Patient Centered Care
New York City Health & Hospital Corporation
Chief Executive Officer
Loudoun Community Health Center
|10:50–12:00||PANEL 2 PRESENTATIONS AND DISCUSSION|
Isabel Hoverman, M.D.
Austin Internal Medicine Associates, LLC
Darren Townzen, R.Ph., M.B.A.
Director of Health and Wellness Systems
|1:00–2:00||PANEL 3 PRESENTATIONS AND DISCUSSION|
William Calnon, D.D.S.
President, American Dental Association
Private practice general dentistry
Visiting Nurses of El Paso
|2:00–3:15||PANEL 4 PRESENTATIONS AND DISCUSSION|
The final panel will provide reactions to the commissioned paper from individuals in various organizations that can or do provide incentives for organizational efforts in particular areas. Each panelist will be asked to respond to a set of questions.
Ana Pujols-McKee, M.D.
Chief Medical Officer, Joint Commission Enterprise
Executive Vice President of Healthcare Improvement,
The Joint Commission
Director of Client Partnerships
Quad/Med, Quad Graphics
|2:30–2:45||Centers for Medicare and Medicaid Services
Shari Ling, M.D.
Acting Deputy Chief Medical Officer
|3:15–3:45||Reflections on Lessons Learned|