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Suggested Citation:"Bibliography." National Academies of Sciences, Engineering, and Medicine. 2010. Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations. Washington, DC: The National Academies Press. doi: 10.17226/14415.
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Page 128

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128 1. Federal Motor Carrier Safety Administration. (2006). Opera- tional Differences and Similarities Among the Motorcoach, School Bus, and Trucking Industries. Technical Brief. Washing- ton, DC 2. UK Department for Transport. (2006). Bus Industry: Good Practice Guide in Staff Recruitment & Retention. The Queen’s Printer and Controller or HMSO. http://www.dft.gov.uk/pgr/regional/buses/ bpf/busindustrygoodpracticeguide1072 3. Swain, D. H. (2005, Oct.). “Driver Retention. Before They Can Sail, Companies Must Stop the Leaks.” Trincon Group. Columbus, OH. 4. Messmer, M. (2000). “Orientation Programs Can Be Key to Employee Retention.” Strategic Finance, 81(8), pp. 12–14. 5. Schaller, B. (2004, Jan.). Higher Pay, Safer Cabbies: An Analysis of the Relationship Between Driver Incomes and Taxi Crashes in New York City. Schaller Consulting. http://www.schallerconsult.com/taxi/ safercabs.pdf 6. Hammond, Doug and Blakey, Gary. (1991, Apr.). “School Bus Drivers: Recruitment & Training.” School Business Affairs, Vol. 57, No. 4, pp. 26–29. 7. Global Insight, Inc. (2005, May). The U.S. Truck Driver Shortage: Analysis and Forecasts. Prepared for the American Trucking Asso- ciations. 8. Bureau of the Census. (2004). Table A-26. In Current Population Survey. Washington, DC. 9. Coomber, S. (1998, Jan.). Fargo officials ask transit service to increase bus driver wages. http://www.inforum.com/archive 10. Breaugh, James A. and Starke, Mary. (2000). “Research on Employee Recruitment: So Many Studies, So Many Remaining Questions.” Journal of Management, 26(3), 405–434. 11. Cook, T. J. and J. Lawrie. (2004). Recruitment, Selections, and Retention of Personnel at North Carolina Community Transportation Systems. Transportation Research Board of the National Academies. Washington, DC. Bibliography

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TRB’s Transit Cooperative Research Program (TCRP) Report 142: Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations provides guidance for understanding the relationships that influence and enhance operator recruitment, retention, and performance in Americans with Disabilities Act (ADA) complementary paratransit services.

Appendixes to TCRP Report 142 were published electronically as TCRP Web-Only Document 50: Survey Instrument, Productivity Charts, and Interview Protocol for Case Studies for TCRP Report 142.

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