National Academies Press: OpenBook

E-tool for Business Processes to Improve Travel Time Reliability (2014)

Chapter: 2015.03.24 L34 Report front matter

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Suggested Citation:"2015.03.24 L34 Report front matter." National Academies of Sciences, Engineering, and Medicine. 2014. E-tool for Business Processes to Improve Travel Time Reliability. Washington, DC: The National Academies Press. doi: 10.17226/22403.
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Suggested Citation:"2015.03.24 L34 Report front matter." National Academies of Sciences, Engineering, and Medicine. 2014. E-tool for Business Processes to Improve Travel Time Reliability. Washington, DC: The National Academies Press. doi: 10.17226/22403.
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Suggested Citation:"2015.03.24 L34 Report front matter." National Academies of Sciences, Engineering, and Medicine. 2014. E-tool for Business Processes to Improve Travel Time Reliability. Washington, DC: The National Academies Press. doi: 10.17226/22403.
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Suggested Citation:"2015.03.24 L34 Report front matter." National Academies of Sciences, Engineering, and Medicine. 2014. E-tool for Business Processes to Improve Travel Time Reliability. Washington, DC: The National Academies Press. doi: 10.17226/22403.
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Suggested Citation:"2015.03.24 L34 Report front matter." National Academies of Sciences, Engineering, and Medicine. 2014. E-tool for Business Processes to Improve Travel Time Reliability. Washington, DC: The National Academies Press. doi: 10.17226/22403.
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Suggested Citation:"2015.03.24 L34 Report front matter." National Academies of Sciences, Engineering, and Medicine. 2014. E-tool for Business Processes to Improve Travel Time Reliability. Washington, DC: The National Academies Press. doi: 10.17226/22403.
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Below is the uncorrected machine-read text of this chapter, intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text of each book. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.

SHRP 2 Reliability Project L34 E-Tool for Business Processes to Improve Travel Time Reliability

SHRP 2 Reliability Project L34 E-Tool for Business Processes to Improve Travel Time Reliability Aimee Flannery and Jenny Meszaros Applied Engineering Management Corporation Herndon, Virginia TRANSPORTATION RESEARCH BOARD Washington, D.C. 2015 www.TRB.org

© 2015 National Academy of Sciences. All rights reserved. ACKNOWLEDGMENTS This work was sponsored by the Federal Highway Administration in cooperation with the American Association of State Highway and Transportation Officials. It was conducted in the second Strategic Highway Research Program, which is administered by the Transportation Research Board of the National Academies. This project was managed by Reena Mathews, Senior Program Officer for SHRP 2, with assistance from Ralph Hessian, Special Consultant for SHRP 2. The project oversight was provided by the SHRP 2 L34 Technical Expert Task Group (TETG) chaired by Mark F. Muriello, Assistant Director of Tunnels, Bridges, and Terminals of the Port Authority of New York and New Jersey. The research reported on herein was performed by the Applied Engineering Management Corporation (AEM Corp.) and was supported by Cambridge Systematics, Inc. Aimee Flannery, AEM Corp., served as the principal investigator for the project with support from Jenny Meszaros of AEM Corp., who served as the coauthor of the final report and subject matter expert in the development of software developed through this project. Jason Holzbach served as the project’s information technology architect, with support from Paul Dotsenko and Jeanine Staab. Jason Kennedy of AEM Corp. and Dena Snyder developed materials used to pilot-test the software developed through this project. The team was supported by Anita Vandervalk and Rich Margiotta of Cambridge Systematics, Inc. COPYRIGHT INFORMATION Authors herein are responsible for the authenticity of their materials and for obtaining written permissions from publishers or persons who own the copyright to any previously published or copyrighted material used herein. The second Strategic Highway Research Program grants permission to reproduce material in this publication for classroom and not-for-profit purposes. Permission is given with the understanding that none of the material will be used to imply TRB, AASHTO, or FHWA endorsement of a particular product, method, or practice. It is expected that those reproducing material in this document for educational and not-for-profit purposes will give appropriate acknowledgment of the source of any reprinted or reproduced material. For other uses of the material, request permission from SHRP 2. NOTICE The project that is the subject of this document was a part of the second Strategic Highway Research Program, conducted by the Transportation Research Board with the approval of the Governing Board of the National Research Council. The Transportation Research Board of the National Academies, the National Research Council, and the sponsors of the second Strategic Highway Research Program do not endorse products or manufacturers. Trade or manufacturers’ names appear herein solely because they are considered essential to the object of the report.

DISCLAIMER The opinions and conclusions expressed or implied in this document are those of the researchers who performed the research. They are not necessarily those of the second Strategic Highway Research Program, the Transportation Research Board, the National Research Council, or the program sponsors. The information contained in this document was taken directly from the submission of the authors. This material has not been edited by the Transportation Research Board. SPECIAL NOTE: This document IS NOT an official publication of the second Strategic Highway Research Program, the Transportation Research Board, the National Research Council, or the National Academies.

The National Academy of Sciences is a private, nonprofit, self-perpetuating society of distinguished scholars engaged in scientific and engineering research, dedicated to the furtherance of science and technology and to their use for the general welfare. On the authority of the charter granted to it by Congress in 1863, the Academy has a mandate that requires it to advise the federal government on scientific and technical matters. Dr. Ralph J. Cicerone is president of the National Academy of Sciences. The National Academy of Engineering was established in 1964, under the charter of the National Academy of Sciences, as a parallel organization of outstanding engineers. It is autonomous in its administration and in the selection of its members, sharing with the National Academy of Sciences the responsibility for advising the federal government. The National Academy of Engineering also sponsors engineering programs aimed at meeting national needs, encourages education and research, and recognizes the superior achievements of engineers. Dr. C. D. (Dan) Mote, Jr., is president of the National Academy of Engineering. The Institute of Medicine was established in 1970 by the National Academy of Sciences to secure the services of eminent members of appropriate professions in the examination of policy matters pertaining to the health of the public. The Institute acts under the responsibility given to the National Academy of Sciences by its congressional charter to be an adviser to the federal government and, upon its own initiative, to identify issues of medical care, research, and education. Dr. Victor J. Dzau is president of the Institute of Medicine. The National Research Council was organized by the National Academy of Sciences in 1916 to associate the broad community of science and technology with the Academy’s purposes of furthering knowledge and advising the federal government. Functioning in accordance with general policies determined by the Academy, the Council has become the principal operating agency of both the National Academy of Sciences and the National Academy of Engineering in providing services to the government, the public, and the scientific and engineering communities. The Council is administered jointly by both Academies and the Institute of Medicine. Dr. Ralph J. Cicerone and Dr. C.D. (Dan) Mote, Jr., are chair and vice chair, respectively, of the National Research Council. The Transportation Research Board is one of six major divisions of the National Research Council. The mission of the Transportation Research Board is to provide leadership in transportation innovation and progress through research and information exchange, conducted within a setting that is objective, interdisciplinary, and multimodal. The Board’s varied activities annually engage about 7,000 engineers, scientists, and other transportation researchers and practitioners from the public and private sectors and academia, all of whom contribute their expertise in the public interest. The program is supported by state transportation departments, federal agencies including the component administrations of the U.S. Department of Transportation, and other organizations and individuals interested in the development of transportation. www.TRB.org www.national-academies.org

Contents 1 Executive Summary 5 CHAPTER 1 Background 5 Project Overview 5 Current E-Tools in Use 12 CHAPTER 2 E-tool Requirements and Architecture 12 Functional Requirements—Background Information 14 Development of Functional Requirements 15 Architecture Development 27 CHAPTER 3 E-tool Content 27 General Content 30 Orientation to E-tool 43 Application of E-tool 58 CHAPTER 4 Pilot Testing 59 New Hampshire DOT: Winter Weather Management 66 North Central Texas Council Of Governments: Incident Management 72 CHAPTER 5 Conclusions and Recommendations 74 References 75 APPENDIX A Functional Requirements 97 APPENDIX B Case Study Details 140 APPENDIX C Test Plan

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TRB’s second Strategic Highway Research Program (SHRP 2) Reliability Project L34 has released a prepublication, non-edited version of a report titled E-tool for Business Processes to Improve Travel Time Reliability that explores an e-tool to assist transportation agencies when evaluating their processes to improve travel time reliability. The report details the functional requirements, software architecture, and content development for the e-tool.

The e-tool’s design was based on SHRP 2 Report S2-L01-RR-2: Guide to Integrating Business Processes to Improve Travel Time Reliability. It directly follows the seven step process outlined in the guide, as well as utilizes the case studies in S2-L01-RR-2.

Three versions of the e-tool are available for download in a zip format. Once downloaded, the file can be unzipped and placed anywhere on a system that is Java capable, or it can be copied onto a flash drive or other media that can be used on a system that is Java capable.

Three files for the e-tool installation are available for download:

1. SHRP2-etool-1.0-Final-Win7: This version can be used by anyone using the Windows 7 or Windows 8 operating system. It is an executable file that will install both the e-tool and the required version of Java. Once installed, a shortcut is created to run the e-tool.

2. SHRP2-etool-1.0-Final-XP-Vista: This version can be used by anyone using the Windows XP or Windows Vista operating system. It is an executable file that will install both the e-tool and the required version of Java. Once installed, a shortcut is created to run the e-tool. It may be necessary to also install the video codecs needed for watching the videos on an XP or Vista system. See the next file, DivxInstaller, for details.

3. DivXInstaller: This file may be required if the e-tool is installed on a Windows XP or Windows Vista operating system. It will install additional video codecs that are not provided on a base XP or Vista install. It installs the new video codecs free of charge, but please be aware of the optional installation step. During the video codecs installation, one step includes installing additional optional software. When you reach the optional software page of the installation, uncheck the three options that are selected if you do not wish to download the additional software. This software is not necessary for the proper functioning of the tool and will adjust your browser.

Software Disclaimer - This software is offered as is, without warranty or promise of support of any kind either expressed or implied. Under no circumstance will the National Academy of Sciences or the Transportation Research Board (collectively "TRB") be liable for any loss or damage caused by the installation or operation of this product. TRB makes no representation or warranty of any kind, expressed or implied, in fact or in law, including without limitation, the warranty of merchantability or the warranty of fitness for a particular purpose, and shall not in any case be liable for any consequential or special damages.

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