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TABLE OF CONTENTS SUMMARY 1 Project Description 1 Audience of This Report 2 Problem Understanding 2 Current Environment 3 Survey of Software Vendors and Transportation Providers 4 Framework for Data Standards 6 Conclusion 8 I. INTRODUCTION 9 Project Description 9 This Report 9 Background 10 II. CONTEXT 12 A Functional Understanding of the Problem 12 Perspectives of Vendors and Software Developers 17 Perspectives of Transportation Providersand Human Service Agencies 20 Information and Referral Systems and the Google Transit Situation 22 III. DATA FRAMEWORK AND STATE OF THE PRACTICE 25 Framework 25 Discovery and Transactional Data 25 Current State of Practice in Data Standards 29 IV. DATA EXCHANGE STANDARDS 32 Approaches to Standardized Data Exchange 32 Data Exchange Standards in Other Industries 33 Data Exchange Standards in the Public Transit Industry 35 Processes for Developing Data Exchange Standards 37 Application to Data Standards for Mobility Management 40 V. ADVANCING DATA STANDARDS 41 Existing Foundation 41 Process and Data Elements 41 Data Elements 43 Vendor Comments 47 A Scope of Work for Moving Forward 48 Conclusion 49 BIBLIOGRAPHY 51 i
GLOSSARY 52 APPENDIX A: SURVEYS A-1 ii