National Academies Press: OpenBook

Maintenance Productivity Practices (2004)

Chapter: APPENDIX B - CONDENSED SUMMARY OF SURVEY RESPONSES

« Previous: APPENDIX A - SURVEY QUESTIONNAIRE
Page 53
Suggested Citation:"APPENDIX B - CONDENSED SUMMARY OF SURVEY RESPONSES." National Academies of Sciences, Engineering, and Medicine. 2004. Maintenance Productivity Practices. Washington, DC: The National Academies Press. doi: 10.17226/23049.
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Page 53
Page 54
Suggested Citation:"APPENDIX B - CONDENSED SUMMARY OF SURVEY RESPONSES." National Academies of Sciences, Engineering, and Medicine. 2004. Maintenance Productivity Practices. Washington, DC: The National Academies Press. doi: 10.17226/23049.
×
Page 54
Page 55
Suggested Citation:"APPENDIX B - CONDENSED SUMMARY OF SURVEY RESPONSES." National Academies of Sciences, Engineering, and Medicine. 2004. Maintenance Productivity Practices. Washington, DC: The National Academies Press. doi: 10.17226/23049.
×
Page 55
Page 56
Suggested Citation:"APPENDIX B - CONDENSED SUMMARY OF SURVEY RESPONSES." National Academies of Sciences, Engineering, and Medicine. 2004. Maintenance Productivity Practices. Washington, DC: The National Academies Press. doi: 10.17226/23049.
×
Page 56

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43 APPENDIX B Condensed Summary of Survey Responses Transit Agency Fleet Size Docu- mented Mainte- nance Practices w/Stan- dard Times Quality Assur- ance Productiv- ity Meas- urement Programs Union Affilia- tion Deter- mining In- House versus Out- Source Restric- tions in Collec- tive Bargain- ing Agree- ment Diagnos- tic Tools/ Improved Productiv- ity Training Program with Standards Parts Kits or BOMs Employee Incentive Programs Milwaukee County Transit System 227 Yes— ongoing Foreper- son/ man- agement Yes ATU Yes None Yes/Yes Yes No— parts main- tained in work area Incentive program for safety Metro Transit (Madison, WI) 207 Yes/no time stan- dards Supervi- sors Yes Teamsters Yes None Yes/No Yes/no time standards No None MTA New York City Transit 4,800 Yes Yes Yes ATU TWU Yes Yes/No Yes Yes See details in chapter three Pierce Transit (WA) 249 Yes/no time stan- dards No/use supervi- sion Some ATU Yes None Yes/Yes Yes/no time standards Yes Pay for me- chanical certifica- tion and in- centive for safety and attendance Orange County Transportation Authority (CA) 570 Yes/no time stan- dards Yes—re- engineer- ing this group Yes Teamsters Yes None Yes/Yes Yes/no time standards Yes Education reimburse- ment, en- courage ASE certi- fication, in- centives for productivity Metropolitan Transit Authority of Harris County (TX) 1,460 Yes Yes Yes TWU Yes None Yes/No Yes/no time standards Yes Systemwide on-time perform- ance, vehi- cle miles between service in- terruptions (see addi- tional de- tails in chapter three) Massachusetts Bay Transportation Authority 900 Yes Foreper- son/ mainte- nance in- structors Yes Machinist Union Yes— yearly study based on man- power, cost, and demand None Yes/Yes Yes Yes Looking at more out- sourcing of work Pace Suburban Bus Division of RTA (IL) 836 Docu- mented proce- dures/no time stan- dards Foreper- son/ superin- tendent Yes ATU/ Teamsters Yes None Yes/Yes Yes/no time standards Yes Send major work out for repair

44 Docu- mented Mainte- Deter- mining In- Restric- tions in Collec- tive Diagnos- Transit Agency Fleet Size nance Practices w/Stan- dard Times Quality Assur- ance Productiv- ity Meas- urement Programs Union Affilia- tion House versus Out- Source Bargain- ing Agree- ment tic Tools/ Improved Productiv- ity Training Program with Standards Parts Kits or BOMs Employee Incentive Programs San Mateo County Transit District (CA) 321 Yes/no time stan- dards 1 person and su- pervisors on each shift Yes ATU Yes None Yes/Yes Yes/no time standards Yes— limited Employee attendance King County DOT/Metro Transit (WA) 1,320 Yes/no time stan- dards Yes No— productivity Yes— quality ATU Labor agree- ment has clause prevent- ing this Out- sourci only, none for setting repair times ng Yes/No Yes/no time standards Yes None Coast Moun- tain Bus Company, Vancouver, BC 1,100 Yes— under re- view Yes Yes Canadian Auto Workers Working on this with un- ion Working on this with un- ion Yes/No Yes Yes Employee attendance Suburban Mobility Authority for Regional Transportation (MI) 267 No Yes No UAW No None Yes/Yes Yes/no time standards Yes None Capital Metropolitan Transportation Authority (TX) 278 Yes/some time stan- dards Yes Yes ATU Yes None Yes/no response Yes/no time standards Yes PMIs 4 days/week 10 hours/day Regional Transportation Commission of Southern Nevada (ATC) 302 Docu- mented proce- dures— only a few time stan- dards Foreman Yes— Average times ATU Yes None Yes/Yes Yes/no time standards Kits for PMI and brake relines None Indianapolis Public Transportation Corporation (IN) 116 Some docu- mented, but no time stan- dards Foreman Yes— under re- view ATU Yes None, but un- ion uses past practice Yes/No No formal program Yes Presently investigat- ing Golden Gate Transit 283 Some docu- mented, but no time stan- dards Chief/ Lead Me- chanics Yes Machinists Union Yes None Yes/Yes Yes/time standards as a goal (no re- sponse) Rewards for attendance and recog- nition pro- gram for outstanding work prac- tices Metro (Missouri– Illinois Metropolitan District) 168 Yes— docu- mented, but no time stan- dards In process of setting up a pro- gram Some— others un- der review ATU Yes None Yes/No Formal program starting in July 2003/no times standards No Not at this time

45 Transit Fleet Docu- mented Mainte- nance Practices w/Stan- Quality Assur- Productiv- ity Meas- urement Union Affilia- Deter- mining In- House versus Out- Restric- tions in Collec- tive Bargain- ing Agree- Diagnos- tic Tools/ Improved Productiv- Training Program with Parts Kits or Employee Incentive Agency Size dard Times ance Programs tion Source ment ity Standards BOMs Programs Regional Transportation District (Denver, CO) 957 Yes— docu- mented, but no time stan- dards Yes Yes— under de- velopment ATU Yes None Yes/Yes Formal program/ no time standards under develop- ment Yes New atten- dance pol- icy and per- formance code Central New York Regional Transportation Authority 184 Yes— docu- mented, but ap- proximate time stan- dards Managers and shop foreman Yes ATU No Yes Yes/Yes No for- mal pro- gram/use OEM training Yes Incentive program for attendance and quality of work Central Ohio Transit Authority 309 Some docu- mented, but no time stan- dards Supervi- sor Some TWU Yes Yes Yes/Yes No for- mal pro- gram/use OEM training Yes Presently working on some Southeastern Pennsylvania Transportation Authority 1,108 Yes QA per- sonnel and man- agement Yes TWU Yes None Yes/Yes Yes Yes Incentive program for attendance. Also give commenda- tions for good work perform- ance Connecticut Transit (Hartford) 392 Yes/no time stan- dards Foreman Some ATU No union is- sues None, but un- ion will not al- low Yes/Yes Yes/no time stan- dards, only hire mechan- ics with 15 years experi- ence Yes Reduced staffing and overtime hours with same amount of work done. ASE certi- fication re- quired. Perfect at- tendance program Los Angeles County Metropolitan Transportation Authority 2,344 Yes QA de- partment Yes ATU Labor agree- ment has clause prevent- ing this None Yes/Yes Yes Yes Engine re- build line one me- chanic builds en- gine; all parts are supplied to line. Me- chanic has ownership in engine: improved efficiency

46 Transit Agency Fleet Size Docu- mented Mainte- nance Practices w/Stan- dard Times Quality Assur- ance Productiv- ity Meas- urement Programs Union Affilia- tion Deter- mining In- House versus Out- Source Restric- tions in Collec- tive Bargain- ing Agree- ment Diagnos- tic Tools/ Improved Productiv- ity Training Program with Standards Parts Kits or BOMs Employee Incentive Programs Chicago Transit Authority 2,020 Yes—but not all have stan- dard times QA de- partment Yes ATU shop has electri- cal workers, machinists, bus/truck mechanics, carpenters, welders, painters, tinners, and up- holsterers Yes None Yes/Yes Yes Yes Presently working on employee safety pro- gram Toronto Transit Commission 1,453 Yes/no time stan- dards; in- formal times for planning only QA group Yes ATU Yes None Yes/Yes Yes/no time standards Yes Program in- stituted to reduce ab senteeism - Metro Transit, Minneapolis 905 Yes Supervi- sors Yes ATU Yes None Yes/Yes Yes Yes None

Next: APPENDIX C - MTA NYCTA ADDITIONAL STANDARD REPAIR TIMES INFORMATION »
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TRB’s Transit Cooperative Research Program (TCRP) Synthesis 54: Maintenance Productivity Practices provides descriptions of successful maintenance productivity programs and creative modifications to existing programs.

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