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F - 1 APPENDIX F - Comprehensive List of Research Performance Measures Research Performance Measures Presented on Surveys Definition 1 Construction, maintenance, & operations savings Total dollar savings in the cost of contracts and agency materials and labor costs (reduction and/or avoidance of costs) during a specified payback period. 2 Percent of satisfied customers Number of customers reporting satisfied or very satisfied on survey divided by total number of customers surveyed. 3 Reduction in crashes Projected reduction in number of crashes during a specified payback period based on anticipated or measured effectiveness of the improvement and the total number of crashes attributed to problem prior to the project/product implementation. 4 Lives Saved Projected # of lives saved based on the number of fatalities associated with the problem prior to the project/product implementation (part of the source data in the problem statement) 5 Return on Investment or Benefit vs. Cost Ratio Total savings associated with the project or present value of benefits (based on SHA's standard benefit/payback period ex: 10 years) divided by total cost of the project or present value of costs (including implementation costs) 6 Percent of projects/products implemented Number of projects/products implemented (completely or partially) divided by total number of projects/products during a specific period (according to state standard). 7 Contribution to the overall mission of the department Number of research projects/products contributing to the overall mission of your transportation department. 8 Safety enhancement Number of research projects/products improving the design methodologies in regards to safety or the perception of the transportation system safety. 9 Technical practices or standards upgraded Number of research projects/products improving the design processes or contributing new information to technical standards or practices. 10 Reduction in system delays Projected reduction in traffic delays during a specified period on the anticipated or measured effectiveness of the improvement. 11 Management & policy improvement Number of research projects/products improving or informing the department's decision-making process with regards to policy, design standards, training and/or procedure development. 12 Positive environmental impact Number of research projects/products improving the psychological or physical comfort of the user or enhancing the aesthetic quality of the system or system security.
F - 2 Research Performance Measures Presented on Surveys Definition 13 Leadership Number of research projects/products providing a pro-active solution or adding to scientific or technological knowledge in the field. 14 Public image enhancement Number of research projects/products enhancing the public image of the agency. 15 Level of knowledge increased Number of research projects/products improving the body of knowledge in a specific area(s)) or our decision-making processes. 16 Percent of projects completed on time Number of projects completed on/before the scheduled completion date divided by total number of projects to have been completed during a specific time period. 17 Percent of projects completed within budget Number of projects completed within budget divided by total number of projects completed during a specific time period. 18 Number of contractor partnerships Number of partnerships formed between research entities. 19 Quality of life enhancement Number of research projects/products improving or protecting the natural environment 20 Number of contractors Number of unique entities with active research projects during a specific time period. Nominating Agency Nominated Research Performance Measure Comment South Dakota DOT Percent of research value performed in house & by contract Significant impact on staff allocation and budgeting. South Dakota DOT Percent of research value performed by DBE/MDE Track this in regards to Title VI Civil Rights South Dakota DOT Average time from research suggestion to contract Motivates prompt response to research requests South Dakota & New Hampshire DOTs DOT Average percent of implementation recommendations adopted Adopted means recommended actions were authorized by DOT top management. It is measure of whether recommendations are sound, practical, & responsive to DOT needs. South Dakota DOT Balance (percent) of research program in general theme areas Assesses the research program's relative value to all DOT constituencies. South Dakota DOT Dollar value of research assigned to each staff member Aids in staff allocation
F - 3 Nominating Agency Nominated Research Performance Measure Comment South Dakota DOT Percent of research addressing local government needs Measure of our intention to devote attention to local needs. Louisiana & Colorado DOTs Customer satisfaction surveys Results of this survey can be used to modify DOT/SHA processes. Louisiana & North Carolina DOTs After action surveys of the project review Self explanatory Louisiana DOT Number of graduate students supported Important to the university partnerships within the state. Louisiana DOT Create a research metrics page for our web site Snapshot of the research being conducted. North Carolina DOT Number of stakeholders or customers The number of participants is important to our program to illustrate diversity & expand the exposure of the research program to a variety of groups in the DOT. The broader spectrum of participants raises our awareness of methods & serves to propagate a research culture throughout the DOT. North Carolina & Kansas DOTs Number of papers written as a result of our program Supports university objectives to publish, but also elevates national exposure of the program as well as provides a direct measure of technology transfer. North Carolina & New Jersey DOTs Number of research projects needs statements submitted The more ideas that are submitted each year is a good measure of the perception of our program & the belief that research can solve their problems. New Jersey DOT Number of personnel from operation units that attend our quarterly meetings Indication of how the customers throughout the agency value our efforts Colorado DOT Number of projects funded divided by number of projects requested Monitors the participation in the selection process Iowa DOT Percent of 511 travel information service implemented None Iowa DOT Percent of current & completed SP&R funded projects tracked None Iowa DOT Percent of remaining SP&R funds recovered from completed projects None Iowa DOT Percent of final research project reports with implementation plans None Kansas DOT Highway user cost savings None
F - 4 Nominating Agency Nominated Research Performance Measure Comment Maryland SHA Number of research reports completed per year More of an activity measure that anything else, but helped focus on projects which were not being completed & illustrate our progress on the issue Ohio DOT Flexibility of program Measure of our ability to do quick, rapid turnaround projects that provide timely solutions to decision makers is critical for our program. Pennsylvania DOT Life-Cycle cost analysis Return-on-investment over a period of time. Particularly useful for research on construction projects. Pennsylvania DOT Peer Review Investigation of similar projects & performance on these projects with our SHA - useful along with benchmarks Texas DOT Percent of researchers' recommendations implemented Not currently used at DOT
