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51 APPENDIX A Case Study Questionnaire and Interview Guide TRANSIT COOPERATIVE RESEARCH PROGRAM Synthesis Topic SH-03 APPLICATIONS OF GEOGRAPHIC INFORMATION SYSTEMS (GIS) IN TRANSIT PLANNING AND OPERATIONS Case Study Questionnaire/Interview Guide Purpose of this survey. Over the years, GIS technology has been implemented for a variety of purposes within the transit industry. With this have come many new uses, benefits, and challenges. The purpose of this survey is to document current practices, effective applications, and challenges among leading edge transit agencies. The survey will collect basic information to be supplemented by a detailed case study of your agency.
52 1. Please provide your contact information. First name: MI: Last name: Title: Organization: Street: City: State: Zip code: Phone: Fax: E-mail: 2. General information on transit agency. Service Area Size No. of counties No. of cities Service area square-miles Service area population Agency Size Size of fixed-route bus fleet Annual revenue vehicle-miles No. of routes No. of stops Annual passenger trips Size of paratransit bus fleet Size of rail/light-rail fleet
53 3. What type of GIS services do you provide? Available GIS Services In-House % External Contracts % Application development Data collection Map production including cartography Training Technical support/systems integration 4. In which areas of your organization is GIS used? (Choose all that apply.) For each application area list the software currently used, whether GIS based or not, and indicate if a digital centerline file is required and whether this is maintained in the GIS. Transit Applications Software (list all products in use whether GIS based or not) Network Data Management GIS Application Areas (mark âXâ all those that apply) GIS Software Version Status Centerline Basemap Required Centerline Source Update Cycle Maintained in GIS? Service planning Market analysis Map products design and publishing Fixed-route scheduling Interactive itinerary travel planning Kiosk based Internet based Ridematching (for car and van pools) Transit pass use Turnstile/platform data collection Onboard vehicle data collection with GPS Automatic passenger counting Smart card Automatic vehicle location Real-time schedule display Paratransit scheduling and dispatching Real estate asset management Police operations Security Criminal investigation Counterterrorism Accident/incident reconstruction ADA compliance Title VI of Civil Rights Act Welfare to work Human services transportation coordination New starts supporting land use criteria
54 5. Which GIS product(s) do you use? (Choose all that apply.) GIS Software Used No. of Licenses/Users in Agency (do not include run-time) ArcView 3.x ArcView 8.x Arc/Info Map Objects GeoMedia Intergraph MGE MapInfo Autodesk Map Oracle Spatial TransCAD 6. Do you integrate remotely sensed imagery into your GIS? If Yes, what is the source and type of your imagery? Aerial Photography (list all applications and sources) Source How Often Is it Purchased? Level of Accuracy/ Resolution Cost No. of Images 7. Are you using webâGIS services? (If yes, please provide details.) Internet Map Server Software Used to Access GIS Data Used to Access GIS Applications Provides Real-Time Bus Location Information Map server for internal customers Map server for external customers 8. What types of data are stored electronically? (Choose all that apply.) GIS Data (complete all that apply) Maintained by GIS Department Maintained by Business User (e.g., scheduling) Maintained by External Agency (e.g., MPO) Data Format* Database Software Used Level of Accuracy (%) Complete -ness (%) Update Cycle (monthly, quarterly, yearly) GPS Utilized to Collect/ Maintain Data Bus routes Bus stops Stop amenities Time points Transit centers Park and rides Light rail lignment and stops Landmarks
55 GIS Data (complete all that apply) Maintained by GIS Department Maintained by Business User (e.g., scheduling) Maintained by External Agency (e.g., MPO) Data Format* Database Software Used Level of Accuracy (%) Complete -ness (%) Update Cycle (monthly, quarterly, yearly) GPS Utilized to Collect/ Maintain Data Transit boundary ADA boundary Transit facility locations Traffic signals TAZ traffic analysis zone boun- daries Census data Accidents and incidents Customer com- plaints Political boun- daries *e.g., Shapefile, Arc/Info coverage, CAD, and x/y coordinates. 9. General information on IT infrastructure. IT Infrastructure Agency RDBMS Server Operating System Client Operating System 10. Information on staffing and budget. Staffing and Budget Nos. Administrative staff IT staff Annual IT budget $ â GIS Staff (does not include users):* GIS coordinator or manager GIS analyst GIS technician GIS programmer/developer Annual GIS budget $ â *Full-time equivalent.
56 11. Which department manages the GIS? Please return the completed questionnaire to: Dr. John Sutton Senior Associate Cambridge Systematics, Inc. 4445 Willard Avenue, Suite 300 Chevy Chase, Maryland 20815 Tel. (301) 347-0128 Fax: (301) 347-0100 E-mail: jsutton@camsys.com