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CONTENTS 1 SUMMARY 3 CHAPTER ONE INTRODUCTION Background, 3 Problem Statement, 3 Scope, 3 Approach, 4 Organization of Report, 4 5 CHAPTER TWO GEOGRAPHIC INFORMATION SYSTEMS TECHNOLOGY DEVELOPMENT Overview, 5 Geographic Information Systems Business Organization, 6 Geographic Information Systems Resources for Transit, 7 Transit Geographic Information Systems Applications, 11 Summary, 16 17 CHAPTER THREE SURVEY FINDINGS OF TRANSIT AGENCIES Introduction, 17 Background, 17 Results, 17 Summary of Survey Findings, 21 22 CHAPTER FOUR GENERAL CASE STUDIES SURVEY RESULTS Introduction, 22 Synthesis Case Studies, 22 30 CHAPTER FIVE CASE STUDIES OF GEOGRAPHIC INFORMATION SYSTEM IMPLEMENTATIONS IN LARGE TRANSIT AGENCIES New Jersey Transit, 30 Chicago Transit Authority, 32 MiamiâDade Transit, 34 King County Metro Transit, 36 TriMet, 38 41 CHAPTER SIX CONCLUSIONS
44 REFERENCES 46 ANNOTATED BIBLIOGRAPHY 50 GLOSSARY OF TERMS AND ACRONYMS 51 APPENDIX A CASE STUDY QUESTIONNAIRE AND INTERVIEW GUIDE 57 APPENDIX B CASE STUDY PARTICIPANTS 58 APPENDIX C TRANSIT GEOGRAPHIC INFORMATION SYSTEMS BENEFITS: RESPONDENTS COMMENTS TO 1993 SURVEY 60 APPENDIX D APPLICATION AREAS FOR NON-GEOGRAPHIC INFORMATION SYSTEM SOFTWARE