Uses of Mobile Information Technology Devices in the Field for Design, Construction, and Asset Management (2016)

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33 APPENDIX A Survey Questionnaire E-mail to Potential Participants From: NCHRP Staff To: Members of AASHTO Standing Committee on Finance and Administration Subcommittee on Information Systems Subject: NCHRP Project 20-05/Synthesis Topic 46-06: Usage of Mobile IT Devices in the Field for Design, Construction, and Asset Management Dear Members of the AASHTO Standing Committee on Information Systems: The National Academy of Sciences (NAS), through the Transportation Research Board (TRB), conducts studies related to contemporary transportation issues. The National Cooperative Highway Research Program (NCHRP) was established within TRB to fund and execute these research projects and publish reports. I am writing to request your input regarding NCHRP Project 20-05/Synthesis Topic 46-06: Usage of Mobile IT Devices in the Field for Design, Construction, and Asset Manage- ment. This synthesis is being advanced on behalf of NCHRP, under the sponsorship of the American Association of State Highway and Transportation Officials and in cooperation with the Federal Highway Administration. As part of TRB’s ongoing research program, a need was identified to gather relevant information regarding how the trans- portation community is currently using mobile IT in the field for design, construction, and asset management. Synthesis 46-06 will document how states are using mobile IT, what devices they are using, what operating systems and applications are being used, how those applications were developed, and challenges experienced in the implementation process. Your cooperation in completing the questionnaire will ensure the success of this effort. Please complete the survey at http:// www.surveygizmo.com/s3/1969467/NCHRP-Synthesis-46-06-Use-of-Mobile-IT-Devices by the close of business on Febru- ary 13, 2015. The survey is expected to take no more than 20–25 minutes to complete. This research project is being conducted by Gabriel Dadi, from the University of Kentucky Research Foundation, who is under contract with TRB to perform this work. If you have any questions about this survey, how the data will be used, or how to obtain a copy of the final report for this project, please contact: Dr. Gabriel Dadi University of Kentucky Research Foundation 859-257-5416 gabe.dadi@uky.edu Your time and effort are greatly appreciated in support of this important and timely research effort. NCHRP SYNTHESIS TOPIC 46-06 USAGE OF MOBILE IT DEVICES IN THE FIELD FOR DESIGN, CONSTRUCTION, AND ASSET MANAGEMENT _____________________________________________________________ Please identify your contact information. NCHRP will e-mail you a link to the online report when it is completed. Agency: ______________________________________________________ Position/Title: _________________________________________________ Street Address: ________________________________________________

34 City: _________________________________________________________ State: ________________________________________________________ Zip: _________________________________________________________ In case of questions and for NCHRP to send you a link to the final report, please provide: E-mail Address: _______________________________________________ Phone Number: ________________________________________________ _____________________________________________________________ 1) Does your agency use mobile IT devices in the field for design, construction, and asset management? (Please check one response.) …… Yes …… No …… Unsure 2) What state transportation agency do you work for? (Please check one response.) …… Alabama …… Alaska …… Arizona …… Arkansas …… California …… Colorado …… Connecticut …… Delaware …… Florida …… Georgia …… Hawaii …… Idaho …… Illinois …… Indiana …… Iowa …… Kansas …… Kentucky …… Louisiana ……Maine ……Maryland ……Massachusetts ……Michigan ……Minnesota ……Mississippi

35 ……Missouri ……Montana …… Nebraska …… Nevada …… New Hampshire …… New Jersey …… New Mexico …… New York …… North Carolina …… North Dakota …… Ohio …… Oklahoma …… Oregon …… Pennsylvania …… Rhode Island …… South Carolina …… South Dakota …… Tennessee …… Texas …… Utah …… Vermont …… Virginia ……Washington ……West Virginia ……Wisconsin ……Wyoming 3) What division do you work for within your agency? (Please check one response.) …… Design …… Construction …… IT ……Maintenance …… Other: 4) What mobile IT device(s) does your agency issue (not including personally owned devices) for use in the field? (Please check all that apply.) …… Laptops ……Mini-laptops …… Handheld multifunctional data collectors (e.g., Trimble Yuma, Nomad, and Juno)

36 …… Tablet …… Smartphone …… Digital camera …… GPS-equipped digital camera …… RFID readers …… Laser rangefinder …… None …… Other: 5) What operating system (OS) platform(s) does (do) your agency’s mobile IT device(s) generally use? (Please check all that apply.) …… iOS (designed for mobile devices) …… OS (designed for laptops/desktops) …… Android …… Blackberry ……Windows RT (designed for mobile devices) ……Windows 8 (designed for laptops/desktops) ……Windows 7 …… Linux …… I don’t know …… Other: 6) To what degree has your agency adopted/implemented mobile IT? (Please check one response.) …… High-level implementer ……Medium-level implementer …… Low-level implementer 7) What percentage of your projects/functions currently use mobile IT devices? 0% >0–25% >25–50% >50–75% >75–100% Your division (refer to Question 3) ( ) ( ) ( ) ( ) ( ) Agency (if known) ( ) ( ) ( ) ( ) ( ) 8) What percentage of your agency’s (division’s) employees are provided with mobile IT devices? 0% >0–25% >25–50% >50–75% >75–100% Your division (refer to Question 3) ( ) ( ) ( ) ( ) ( ) Agency (if known) ( ) ( ) ( ) ( ) ( ) 9) What is (are) the main purpose(s) for your current use of mobile IT? (Please check all that apply.) …… Access standards and manuals …… Access and send e-mails ……Make phone calls/send text messages

37 …… View and edit plans …… Take/view geotagged photos …… Take/view geotagged videos …… View 3D models …… RFID/barcode scanning …… GPS/GNSS coordinates …… GIS viewing …… Record entry …… Collect spatial geometry …… Other: 10) Considering the responses in Question 9, list specific tasks completed within each checked purpose; for example, using geotagged photos to specifically identify and locate corrective work on a construction project. _____________________________________________________________ 11) What applications does (do) your agency’’s mobile IT device(s) use? (Please check all that apply.) ……Microsoft Office …… Trimble TerraFlex …… Trimble TerraSync …… Trimble Contractor …… Trimble Inspector Pro …… AutoCAD 360 …… Autodesk BIM 360 (including Glue, Layout, and Field) …… Autodesk InfraWorks 360 …… Autodesk ConstructWare …… SketchUp Mobile Viewer …… Bentley Navigator Mobile …… Bentley Structural Synchronizer View …… Bentley ProjectWise Explorer Mobile …… Bentley Field Supervisor …… SiteManager by AASHTO …… BlueBeam (Revu, Vu, Xtreme) …… Adobe Pro …… Collector for ArcGIS …… ArcPad …… ArcGIS for Windows Mobile …… ArcGIS Runtime SDKs …… Agency developed applications …… I don’t know …… Other:

38 12) Does your agency use purchased off-the-shelf, custom-developed, or purchased off-the-shelf and customized applications for your mobile IT devices? (Please check all that apply.) …… Purchased off the shelf or from app stores …… Custom developed in-house …… Custom developed by a consultant with in-house input …… Custom developed with a combined effort from consultants and agency employees …… Purchased off the shelf, then customized …… I don’t know 13) What type of applications is your agency deploying? (Please check all that apply.) …… Native application (developed for a specific OS) ……Web-based application (built on a browser using HTML5, JavaScript, Bookstrap, etc.) …… Cross-platform SDKs (built using frameworks that allow for cross-platform native app development and deployment, such as Adobe Air, PhoneGap, etc.) 14) Does your agency standardize mobile IT devices to be used across multiple business areas? (Please check one response.) …… Yes …… No …… Unsure 15) Does your agency collaborate with other agencies in the development of mobile IT applications? (Please check one response.) …… Yes …… No …… Unsure 16) How does your agency deploy its devices? (Please check all that apply.) …… Informal process (“give and go”) …… Formal training process …… Project-specific training and deployment …… Software-specific training and deployment …… Other: 17) How does your agency deploy and update its applications? (Please check all that apply.) …… Automatic program updates …… Submit device for maintenance by request …… Submit device for maintenance per schedule …… Request for end user acceptance of updates …… End user responsibility …… Download from the App Store …… Download from the web …… Other:

39 18) If your agency trains employees who are issued mobile IT devices, what level of training do they receive for their devices? (Please check all that apply.) ……My agency does not currently have a training plan for users …… Brief overview of the device’s functionality …… Overview of functionality and how the device has been used on other projects …… Overview of functionality, rules and regulations for their use, and expectations for their use …… User groups that share experiences and best practices …… Software-specific training …… I don’t know …… Other: 19) How are data shared within your agency? (Please check all that apply.) …… Stay with individual data collector …… Stay within agency project …… Shared on projects with other stakeholders …… Incorporated in project lessons learned …… Synthesized and centralized for future reference to entire agency …… Device is synced to land-based servers where data are stored and shared …… Data are synced to a cloud server where they are stored and shared …… Other: 20) When evaluating potential mobile IT devices, which selection criteria do you consider? (Rank with 1 being the most important; leave blank if you do not think a criterion is important at all.) Cost Interoperability Operating system Durability Ease of use Security of data Available native applications Agency standard Other If other, please write in here and give a brief description: _____________________________________________________________ 21) What parties are involved in the selection of the mobile IT devices? (Please check all that apply.) …… IT professionals …… End users …… Purchasing agents …… Other:

40 22) What do you believe is the overall return on investment (ROI) from your agency’s mobile IT use? [ROI = (benefit – cost)/(cost × 100)] (Please check one response.) …… Negative ROI …… >0–25% …… >25–50% …… >50–75% …… >75–100% …… 100%+ 23) Which of the following challenges do you believe is most significant to mobile IT use? (Rank with 1 being the most significant; leave blank if you do not think that a challenge is significant at all.) Cost-effectiveness Training requirements Electronic signatures/approval Quality of collected data Poor/ineffective applications Connectivity issues (loss of cell signal) Interoperability issues (software incompatibility) Battery life Lack of security of collected data Poor durability/lack of ruggedness Deploying devices to employees End user resistance Device maintenance and user support Application maintenance and support Other If other, please write in here and give a brief description: _____________________________________________________________ 24) When evaluating performance of the mobile IT devices, what metrics are considered? (Please check all that apply.) …… End user approval …… Efficiencies gained …… Cost-benefit analysis …… Durability and maintenance of devices …… Agility/flexibility for desired tasks …… Increase in quality …… Other:

41 Logic: Show/hide trigger exists. 25) Does your agency plan on expanding the number or use of mobile IT devices? (Please check one response.) …… Yes …… No …… Unsure Logic: Hidden unless: Question #25 “Does your agency plan on expanding the number or use of mobile IT devices? (Please check one response.)” is answered “Yes.” 26) If Yes, what are the immediate plans? (Please check all that apply.) Deploy additional devices to current division Deploy additional devices to other divisions Purchase new devices Provide additional training Investigate more progressive devices and uses Optimize/ modify existing technologies used Develop new apps Other Your division (refer to Question 3) [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] Agency (if known) [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] If other, please write in here and give a brief description: _____________________________________________________________ 27) Which of the following opportunities are you most excited about for the future of technology in the field? (Please check all that apply.) …… Handheld LiDAR/3D scanning ……Wearable IT (e.g., Google Glass, iWatch) …… Augmented reality …… Unmanned aerial vehicles …… Automated machine guidance system …… Remote inspection technologies …… Other: _____________________________________________________________ Thank You! _____________________________________________________________