Appendix B

Biographical Sketches of Workshop
Speakers and Moderators

Wilma Alvarado-Little, M.A., M.S.W., has, for more than 25 years, been a strong voice advocating for linguistically and culturally appropriate health services. In addition to her interests in public policy, research, and health disparities prevention, she is a health care interpreter and trainer who has been instrumental in the development and implementation of hospital- and clinic-based programs. She has also been involved with media initiatives on the importance of identifying linguistic and cultural barriers in the provision of quality health care services. She works tirelessly to educate health care institutions on provision of quality language access services and has participated in efforts led by The Joint Commission, the American Medical Association, and the HHS Office of Minority Health. She is the former Cochair of the Board of the National Council on Interpreting in Health Care, and is a member of the National Project Advisory Committee for the Review of the CLAS Standards, the HHS Office of Minority Health, and the New York State Office of Mental Health Multicultural Advisory Committee. In addition, she serves on boards at the state and local levels that address multicultural issues. Prior to becoming an independent consultant, she received a grant from the NIH in May 2009 as part of an award to the Center for Elimination of Minority Health Disparities, University at Albany, SUNY, to support research to identify access and barriers to health care for populations in smaller cities and served as the principal investigator (PI)/Director of Community Engagement/Outreach. She has a master of arts degree in Spanish Literature, a master’s in Social Welfare, and bachelor degrees in Spanish and Psychology.

Dennis P. Andrulis, Ph.D., M.P.H., is a senior research scientist at the Texas Health Institute, a health care policy research organization in Austin, Texas. He is also an associate professor at the University of Texas School of Public Health. In his positions, Dr. Andrulis leads the development of initiatives on health care for vulnerable populations, racial and ethnic disparities, and cultural competence, working at community, state, and national levels. Previously, Dr. Andrulis was the associate dean for research of Drexel University’s School of Public Health in Philadelphia and directed its Center for Health Equality. His current and recent work has focused on the ACA and its implications for racially and ethnically diverse populations, with a subsequent set of reports being issued in 2013, titled the Affordable Care Act and Race, Ethnicity, and Equity Series, addressing the exchanges, workforce, safety net, public health, and prevention, as well as data, research, and quality. In so doing, and as a member of the CLAS National Advisory Group, he has worked to identify and highlight how CLAS has been integrated into health system transformation in the ACA era. Dr. Andrulis is also leading the development of a Marketplace Health Equity Assessment Tool. With support from the W.K. Kellogg Foundation, The California Endowment, and the Connecticut Health Foundation, this first-of-its kind protocol offers a comprehensive review and evaluation of progress in ensuring diverse populations and in improving access to care. He is also co-investigator on a project supported by the Robert Wood Johnson Foundation to develop a National Health Equity Index as part of their Culture of Health Initiative. He is principal investigator on a Sierra Health Foundation initiative to create a community survey on social determinant-related access to care challenges for racially, ethnically, and linguistically diverse populations in South Sacramento. Previous work has included the creation of an Organizational Cultural Competence Assessment Protocol, which offers hospitals, community health centers, health plans, and health departments a tool to inventory and assess progress in meeting the needs of diverse patients and communities—a tool that was approved by CMS for health plans in meeting Quality Assurance/Performance Improvement requirements in 2003. Work supported by HHS/Office of Minority Health included creation of a National Consensus Statement on Diversity and Preparedness. Dr. Andrulis has a Ph.D. in Educational Psychology from the University of Texas at Austin and a masters of Public Health from the University of North Carolina at Chapel Hill.

Ignatius Bau, J.D., is an independent health care policy consultant, focusing on issues of patient-centeredness and health equity through the implementation of health care reform. His organizational clients have included state health departments, health plans, hospital systems, physician organizations, community health centers, consumer organizations, community-based orga-

nizations, and foundations. Mr. Bau has been interim executive director at CPEHN, program officer at The California Endowment, policy director at the Asian & Pacific Islander American Health Forum, and immigration attorney at the Lawyers Committee for Civil Rights of the San Francisco Bay Area. He has been a member of the IOM Committee on Future Directions of the National Healthcare Quality and Disparities Reports, Subcommittee on Standardized Collection of Race/Ethnicity Data for Healthcare Quality Improvement, Forum on the Science of Health Care Quality Improvement and Implementation, and chaired planning committees for IOM workshops on Integrating Health Literacy, Disparities Reduction, and Quality Improvement, and Collecting Sexual Orientation and Gender Identity Data in Electronic Health Records. Mr. Bau also has served on expert advisory panels for the National Quality Forum, The Joint Commission, the federal Office of Minority Health, the Office of National Coordinator for Health Information Technology, the Centers for Disease Control and Prevention (CDC), and the California Department of Health Services.

Marshall H. Chin, M.D., M.P.H., FACP, is the Richard Parrillo Family Professor of Healthcare Ethics in the Department of Medicine at the University of Chicago, and he is a general internist with extensive experience improving the care of vulnerable patients with chronic disease. He is director of the Robert Wood Johnson Foundation (RWJF) Reducing Health Care Disparities Through Payment and Delivery System Reform Program Office; director of the Chicago Center for Diabetes Translation Research; associate chief and director of research in the Section of General Internal Medicine; co-director of the John A. Hartford Foundation Center of Excellence in Geriatrics; and associate director of the MacLean Center for Clinical Medical Ethics at the University of Chicago. Dr. Chin is improving diabetes care and outcomes on the South Side of Chicago through health care system and community interventions. He is also leading the evaluation of a Commonwealth Fund project that is implementing the patient-centered medical home in 65 safety net clinics across five states. He is also investigating how to improve shared decision making between clinicians and lesbian, gay, bisexual, transgender, and queer racial/ethnic minority patients. Dr. Chin serves on the CDC Community Preventive Services Task Force, the National Quality Forum Measure Applications Partnership Coordinating Committee, and the editorial board of Health Services Research. He is the president of the Society of General Internal Medicine (SGIM), and has won mentoring awards from SGIM and the University of Chicago. Dr. Chin is a graduate of the University of California, San Francisco (UCSF), School of Medicine and completed residency and fellowship training in general internal medicine at Brigham and Women’s Hospital, Harvard Medical School.

Sarah de Guia, J.D., is the executive director of CPEHN, a multicultural health advocacy organization dedicated to improving the health of communities of color in California. Ms. de Guia has more than a decade of experience advocating for access to culturally and linguistically appropriate health care, advancing women’s reproductive justice, and promoting immigrants’ rights. Previously, Ms. de Guia held the position of CPEHN’s Director of Government Affairs, where she spearheaded the organization’s legislative work and successfully achieved passage of eight legislative proposals on issues ranging from improving language access to “health in all policies” in state planning. Previously Ms. de Guia worked as the Health Program Manager with Latino Issues Forum and as Legislative Analyst with the Mexican American Legal Defense and Educational Fund. From 2012 to 2014 Ms. de Guia served as a mentor with the Women’s Policy Institute, a legislative training program for women leaders, and she is a 2014 graduate of CompassPoint’s Next Generation Leaders of Color program. Ms. de Guia earned her juris doctor from Santa Clara University School of Law and her bachelor of arts from the University of California, Berkeley, in Ethnic Studies and Public Policy.

Alicia Fernandez, M.D., is a professor of Clinical Medicine at UCSF and an attending physician in the General Medical Clinic and the Medical Wards at San Francisco General Hospital. Her research primarily focuses on health and health care disparities, and she is particularly interested in vulnerable populations, Latino health, immigrant health, and language barriers. In addition to her research and clinical practice at San Francisco General Hospital, she does a great deal of mentoring for students, residents, fellows, and faculty. She has received several honors and awards, including the Arnold P. Gold Professorship for Humanism in Medicine. She has served as an advisor to the RWJF, The California Endowment, the National Quality Forum, the Commonwealth Fund, the American Medical Association, the American Board of Internal Medicine, and other organizations on projects focused on health care disparities, Latino health, and populations with limited English proficiency. She was a standing member of the AHRQ Health Care Quality and Effectiveness study section (2006–2010) and is currently a member of NIH Health Services Organization and Delivery (HSOD) study section.

Jessica Briefer French, M.H.S.A., is a senior research scientist at NCQA, with responsibility for leading large and complex grants and contracts. Ms. French has worked in health care quality for 20 years in both the private sector and on government contracts and private foundation grants. Over the last decade, her work has focused on measurement and evaluation of quality of care for vulnerable populations including racial, ethnic, and linguistic

minorities; people dually eligible for Medicare and Medicaid; children with special health care needs; and human research subjects. Ms. French served on the National CLAS Standards Advisory Committee and the National CLAS Standards Evaluation Project Advisory Group. She is a subject-matter expert on a current contract with the Office of Minority Health at CMS. Ms. French has managed a variety of large and complex projects involving multiple stakeholders. She is currently PI for a research study to identify best practices in person-centered, goal-based integrated care for people with complex health care needs. Ms. French works on projects to develop approaches to measuring integrated care for persons who are dually eligible for Medicare and Medicaid. She leads NCQA’s team to provide technical assistance to states in reporting child, adult, and health home core set measures. Other work has included large federal contracts with CMS to collect, process, and analyze performance measures from Medicare managed care plans, various foundations, and state- and grant-funded projects to develop, implement, and support quality measurement and reporting.

Guadalupe Pacheco, Jr., M.S.W., is the founder, president/CEO of the Pacheco Consulting Group (PCG), located in Washington, DC. Drawing on the more than 30 years of senior-level health management policy development and nonprofit experience to the principal, PCG provides services to public- and private-sector clients in the areas of health policy, cultural-centric service delivery, and public engagement. Through innovative, visionary, and goal-oriented approaches of its leaders and consultants, PCG tailors and delivers successful outcomes to its clients based on their needs. Mr. Pacheco previously served as Project Manager for Lockheed Martin Corporation. He was outsourced to HHS Office for Civil Rights to assess and relaunch the office’s civil rights medical school curriculum initiative for medical schools across the country. Prior to that position, Mr. Pacheco served as the Training Director for the AIDs Education and Training Center-Multicultural Center (AETC-MC), Howard University College of Medicine. As the training director, he oversaw training development and the execution of curriculum activities related to the AETC-MC. Mr. Pacheco also served as a senior health advisor/project officer to the Director, Office of Minority Health, Office of Assistant Secretary for Minority Health, HHS. As the senior health advisor, he managed the agency’s portfolios on cultural competency, emergency preparedness, health literacy, e-learning, and Latino-related initiatives. Additionally, Mr. Pacheco provided oversight and review of major public health policy initiatives, including the implementation of the ACA, to determine their effectiveness in mitigating health disparities of minority populations. Mr. Pacheco serves on various advisory and membership bodies, including the American Diabetes National Capital Area Leadership Board, Excelencia in Education, the Greater Washington

Hispanic Chamber of Commerce, and the advisor to the Certified Medical Interpreters, LLC. Mr. Pacheco received his B.A. and M.S.W. from California State University of Fresno and has completed course work for an M.P.A. from the University of Southern California.

Stacey Rosen, M.D., FACC, FACP, FASE, is the vice president for the Katz Institute for Women’s Health (KIWH) and oversees the development and coordination of a comprehensive and integrated approach to women’s services at the health system. Dr. Rosen is a practicing cardiologist and echocardiographer and was the associate chairman of the Department of Cardiology at LIJ prior to joining KIWH. She is an associate professor of Medicine at the Hofstra North Shore–LIJ School of Medicine and currently serves as a society master at the School of Medicine. Previously, she served as the director of the Cardiovascular Disease Fellowship Program at North Shore–LIJ. As a former president and current member of the board of directors of the Long Island region and a national spokesperson of the American Heart Association, Dr. Rosen devotes considerable time to raising community awareness about heart disease in women. She also serves as a member of the Scientific Advisory Board for WomenHeart: The national coalition for women living with heart disease. Dr. Rosen is a graduate of the 6-year medical program at Boston University School of Medicine and is board certified in Internal Medicine, Cardiology, and Echocardiography. She is a fellow of the American College of Cardiology, the American College of Physicians, and the American Society of Echocardiography. Dr. Rosen served two terms as an American College of Cardiology councilor, serving Nassau and Suffolk counties. She has received numerous teaching awards including the Ann Gottlieb Award for Excellence in teaching from North Shore–LIJ, awards for volunteer service from the American Heart Association, she and was voted one of Long Island’s Top 50 Most Influential Women. She received the Cardiovascular Science Award from the American Heart Association at the 48th annual American Heart Ball for the Long Island region in 2011.

Michael S. Wolf, Ph.D., M.A., M.P.H., is Professor of Medicine, Associate Division Chief (Internal Medicine & Geriatrics), and Director of the Health Literacy & Learning Program (HeLP) within the Feinberg School of Medicine at Northwestern University in Chicago. He also holds appointments in Cognitive Sciences, Communication Studies, Medical Social Sciences, Psychiatry & Behavioral Sciences, and Surgery. As a health services researcher and cognitive-behavioral scientist, Dr. Wolf has extensively studied cognitive, psychosocial, and health system determinants of health, specifically in the area of health literacy and health communications research. His work has primarily focused on understanding health care complexity; Dr. Wolf

has led several large-scale, pragmatic trials to evaluate multifaceted interventions to promote patient engagement in health, targeting chronic disease self-management, medication safety, and adherence.

Winston F. Wong, M.D., M.S., serves as Medical Director, Community Benefit, Kaiser Permanente, and is responsible for the organization’s partnerships with communities and institutions in advancing population management and evidence-based medicine, with a particular emphasis on safety net providers and the elimination of health disparities. As a captain of the Commissioned Corp of the U.S. Public Health Service from 1993 to 2003, Dr. Wong was awarded the Outstanding Service Medal. Wong currently has served on a number of national advisory committees, including those sponsored by the National Quality Forum, CMS, and the IOM addressing issues of access and quality for diverse populations, most recently as a member of the IOM Committee on the Integration of Primary Care and Public Health. In 2013, Dr. Wong was appointed to the National Academies of Sciences, Engineering, and Medicine’s Board on Population Health and Public Health Practice. He is also a board member of The California Endowment, the Essential Hospitals Institute, and the School-Based Health Alliance. Bilingual in Cantonese and Toisan dialects, and a graduate of the University of California, Berkeley, and the UCSF School of Medicine, Dr. Wong continues a small practice in Family Medicine at Asian Health Services, a federally qualified health center based in Oakland, where he previously served as Medical Director. Dr. Wong was featured as a “Face of Public Health” in the May 2010 issue of the American Journal of Public Health.

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