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Suggested Citation:"References." National Academies of Sciences, Engineering, and Medicine. 2002. e-Transit: Electronic Business Strategies for Public Transportation, Volume 2, Application Service Provider Implementation Guidelines. Washington, DC: The National Academies Press. doi: 10.17226/24724.
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Page 23
Suggested Citation:"References." National Academies of Sciences, Engineering, and Medicine. 2002. e-Transit: Electronic Business Strategies for Public Transportation, Volume 2, Application Service Provider Implementation Guidelines. Washington, DC: The National Academies Press. doi: 10.17226/24724.
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Page 23

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22 REFERENCES 1. Ashenhurst, J. “ASPs: Great Opportunity or Disaster in Wait- ing?” Rough Notes, Vol. 144, No. 8 (August 2001); pp. 60–66. 2. Lavery, R. “The ABCs of ASPs,” Strategic Finance, Vol. 82, No. 11 (May 1, 2001); p. 47. 3. Hayes, I.S. “Implementing an ASP Solution,” Software Devel- opment, Vol. 20, No. 6 (December 1, 2001); p. S2. 4. Bushaus, D. “Poisoned ASPs,” The Net Economy (August 29, 2001). 5. Songini, M.L. “Stranded Businesses Race to Replace Belly-up ASPs,” Computerworld (April 2, 2001); www.computerworld. com/storyba/0,4125,NAV47_STO59073,00.html. 6. Songini, M.L. “Struggling CRM Vendor Closing ASP Unit,” Computerworld (June 4, 2001); www.computerworld.com/ storyba/0,4125,NAV47_STO61052,00.html. 7. Mears, J. “USI Cuts More Staff, Reduces Earnings Outlook,” Computerworld (April 25, 2001); www.computerworld.com/ storyba/0,4125,NAV47_STO59942,00.html. 8. Mears, J. “Futurelink Files for Chapter 11,” Network World Fusion (August 16, 2001); www.nwfusion.com/news/2001/ 0618/futurelink.html?net. 9. Hudson, D. “The Time’s Not Right for ASPs,” Computerworld (August 20, 2001); www.computerworld.com/storyba/0,4167, NAV47_STO63123_KEY423,00.html. 10. Mitchell, R.L. “ASP Winners and Losers,” Computerworld (August 20, 2001); www.computerworld.com/storyba/0,4167, NAV47_STO63138_KEY423,00.html. 11. Sweeney, T. “All Fall Down—The ASP Industry Is About as Stable as a House of Cards. Who Will Be Left Standing?” tele.com (April 2, 2001); www.teledotcom.com. 12. Muse, D. “Study Shows ASPs Making Positive Impact,” ASP- news.com (October 2, 2001); www.aspnews.com/news/article/ 0,2350,4191_896311,00.html. 13. Information Technology Association of America. “The ITAA ASP Customer Demand Survey,” Arlington, VA: ITAA (May 22, 2000). 14. Pring, B. Application Service Providers: U.S. Marketplace Demographics, 2001, “Executive Summary,” Gartner Group (October 22, 2001). 15. Terdiman, R. “ASPs in 2002: Disappointing 2001 Market Goes Mainstream,” Gartner Group Research Note M-14-8182 (November 15, 2001). 16. Information Technology Association of America, loc. cit. 17. Pring, B. U.S.-Based Application Service Providers, 2001, “Executive Summary,” Gartner Group (August 16, 2001). 18. Borthick, S. “Outsourcing Trends: Customers and Markets Mature,” Business Communications Review (July 2001); pp. 28–32. 19. Information Technology Association of America. “ITAA Sur- vey of ASP Demand in the U.S. Federal Market,” Arlington, VA (June 1, 2001); www.itaaa.org/asp/reportwp/aspwp1.pdf. 20. Pring, loc. cit. 21. Information Technology Association of America, loc. cit. 22. Lowber, P. “Is Thin In?,” Gartner Group Research Note COM- 13-3933 (April 16, 2001). 23. Lowber, P. “Thin-Client Technologies: Perspective” Gartner Group DPRO-90529 (August 15, 2000). 24. Lowber, P. “The ‘Skinny’ on Thin Client Devices for SMBs,” Gartner Group Research Note COM-13-3654 (March 29, 2001). 25. Lowber, loc. cit. 26. Lowber, P. “Thin Client Desktop Options,” Gartner Group Research Note M-14-2768 (September 20, 2001). 27. Ibid. 28. Lowber, P. “The State of Thin Clients,” Gartner Group Research Note M-12-5984 (January 8, 2001). 29. Ibid. 30. Ibid. 31. Ibid. 32. Ibid. 33. Lowber, P. “Thin-Client vs. Fat-Client TCO,” Gartner Group Research Note DF-14-2800 (September 28, 2001). 34. Netto, M. “When Does an ASP Pay Off?” Computerworld (August 20, 2001); www.computerworld.com/itresources/ 0,4167,STO63112_KEY423,00.html. 35. International Data Corporation. “IDC’s Findings Reveal ASP Implementations Yielded an Average Return on Investment of

23 404%,” (October 2, 2001); www.idc.com/services/press/PR/ SV100201pr.htm. 36. Sweeney, loc. cit. 37. Hollerbach, L. “Why Many ASPs Will Become ex-SPs,” Data- mation (December 6, 2001); itmanagement.earthweb.com/ erp/article/0,,11981_935001,00.html. 38. Lowber, loc. cit. 39. International Data Corporation, loc. cit. 40. Information Technology Association of America, loc. cit. 41. Bolding, J. “How I Choose an ASP,” Network World ASP Newsletter (March 14, 2001); www.nwfusion.com/newsletters/ asp/2001/00450977.html. 42. Gantz, J. “How to Pick and Choose in the New ASP World,” Computerworld (January 22, 2001); www.computerworld. com/storyba/0,4125,NAV47_STO56591,00.html. 43. Sartain, J. “Buy the APP of Hire the ASP?” Computerworld (August 20, 2001); www.computerworld.com/itresources/ rcstory/0,4167,STO63073_Key423,00.html. 44. Whalen, M., C. Gillan, and A. Mizoras. ASPs: Delivering Appli- cations as a Service. Framingham MA: International Data Cor- poration (2000). 45. Information Technology Association of America. “ITAA’s Application Service Provider Service Level Agreement Guide- lines”; www.itaa.org/asp/itaasla.pdf. 46. Bolding, J. “ASP Due Diligence,” Network World ASP Newsletter (March 14, 2001); www.nwfusion.com/newsletters/ asp/2001/00519074.html. 47. Betts, .M. “Making the SLA Work For You,” Computerworld (August 20, 2001); www.computerworld.com/itresources/ rcstory/0,,KEY423_STO63104,00.html. 48. Betts M. “Prepare For the Worst,” Computerworld (August 20, 2001); www.computerworld.com/itresources/rcstory/0,, KEY423_STO63135,00.html.

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TRB's Transit Cooperative Research Program (TCRP) Report 84: e-Transit: Electronic Business Strategies for Public Transportation, Volume 2: Application Service Provider Implementation Guidelines, presents the results of an investigation into the use of application service providers and thin client computing technologies by transit agencies.

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