National Academies Press: OpenBook

Transit Technical Training, Volume 1: Guide to Applying Best Practices and Sharing Resources (2018)

Chapter: Chapter 4 - Transit Industry Course Catalog

« Previous: Chapter 3 - Innovative Training Strategies
Page 29
Suggested Citation:"Chapter 4 - Transit Industry Course Catalog." National Academies of Sciences, Engineering, and Medicine. 2018. Transit Technical Training, Volume 1: Guide to Applying Best Practices and Sharing Resources. Washington, DC: The National Academies Press. doi: 10.17226/25157.
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Page 29
Page 30
Suggested Citation:"Chapter 4 - Transit Industry Course Catalog." National Academies of Sciences, Engineering, and Medicine. 2018. Transit Technical Training, Volume 1: Guide to Applying Best Practices and Sharing Resources. Washington, DC: The National Academies Press. doi: 10.17226/25157.
×
Page 30
Page 31
Suggested Citation:"Chapter 4 - Transit Industry Course Catalog." National Academies of Sciences, Engineering, and Medicine. 2018. Transit Technical Training, Volume 1: Guide to Applying Best Practices and Sharing Resources. Washington, DC: The National Academies Press. doi: 10.17226/25157.
×
Page 31
Page 32
Suggested Citation:"Chapter 4 - Transit Industry Course Catalog." National Academies of Sciences, Engineering, and Medicine. 2018. Transit Technical Training, Volume 1: Guide to Applying Best Practices and Sharing Resources. Washington, DC: The National Academies Press. doi: 10.17226/25157.
×
Page 32
Page 33
Suggested Citation:"Chapter 4 - Transit Industry Course Catalog." National Academies of Sciences, Engineering, and Medicine. 2018. Transit Technical Training, Volume 1: Guide to Applying Best Practices and Sharing Resources. Washington, DC: The National Academies Press. doi: 10.17226/25157.
×
Page 33
Page 34
Suggested Citation:"Chapter 4 - Transit Industry Course Catalog." National Academies of Sciences, Engineering, and Medicine. 2018. Transit Technical Training, Volume 1: Guide to Applying Best Practices and Sharing Resources. Washington, DC: The National Academies Press. doi: 10.17226/25157.
×
Page 34

Below is the uncorrected machine-read text of this chapter, intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text of each book. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.

29 The Transit Industry Course Catalog was created as part of this effort in order to create one location for transit professionals to look for training courses and resources online. We created the course catalog with the specific focus of ensuring that course information was presented in a way that can be easily understood by those using it. We located and documented 180 courses and reviewed the material for accuracy and completeness before finalizing them for the web- based application. For the web-based application, we focused on creating a visually appealing and user-friendly format for individuals across the transit industry. We integrated basic functionality like search, but also included additional resources and capabilities, including existing, high quality training catalogs identified during our research and relevant transit training research reports. We also added in a way for users to add courses to the catalog. The web-based catalog can be found on Eno’s website at https://ntrb.enotrans.org/. Transit Catalog Overview The catalog homepage displays a welcome statement and was designed to feature the courses. This is highlighted by the large course search bar that is prominently displayed near the top of the page. Additionally, the homepage displays the courses that have been most recently added to the catalog. (See Figure 10.) Users will be able to contact the administrator using the “contact us” link. The link can be used to send the host corrections to training, additions, or edits. When the user completes the form, the host will be sent an email to view and respond to. (See Figure 11.) As previously discussed, the course catalog was created to offer ease of use with a visually pleas- ing display. Users will be able to search, sort, and filter content using various criteria. Additionally, users will be able to submit comments and leave ratings for any of the courses. (See Figure 12.) The “Innovations” section highlights the training solutions covered in this report, which can enhance existing training programs and keep learners engaged. The training solutions covered are currently adding value in other domains such as the military and aerospace industry. (See Figure 13.) The “Resources” section offers users tools, templates, and guides that can be used to make training more effective. The resources included are designed to follow best practices for training development and are useful for transit agencies of all sizes and modes. (See Figure 14.) C H A P T E R 4 Transit Industry Course Catalog

30 Transit Technical Training, Volume 1: Guide to Applying Best Practices and Sharing Resources Figure 10. Transit Industry Course Catalog homepage. Figure 11. Transit Industry Course Catalog “Contact Us” page.

Transit Industry Course Catalog 31 Figure 12. Transit Industry Course Catalog. Figure 13. Transit Industry Course Catalog “Innovations in Training.”

32 Transit Technical Training, Volume 1: Guide to Applying Best Practices and Sharing Resources The “About the Catalog” page provides important information related to the catalog and its use. (See Figure 15.) The catalog contains five sections: • About the Catalog • How to Use the Catalog • How Links Work • How to Submit a Course • Support The “How to Use the Catalog” section explains all of the navigation options available to the user. These options make finding courses to meet an individual’s specific needs easier. (See Figure 16.) The “How links to information work” section explains how to access course material once a user has found a course that fits their training needs. This feature is important because the actual training courses cannot be accessed directly from the catalog, a decision made for a variety of reasons. One is the constantly changing nature of many training courses, which could cause the catalog to contain outdated courses. Another reason is the different requirements for accessing some training courses. For instance, some organizations may require the learner to be a member in order to access training. (See Figure 17.) The “How to Submit a Course” section allows users to submit a new course to be featured in the course catalog. It also provides a list of the information that needs to be provided and clear definitions of each information type. Once this form is submitted, the host will make a final determination on whether or not to add the course to the catalog. (See Figure 18.) Figure 14. Transit Industry Course Catalog “Resources.”

Transit Industry Course Catalog 33 Figure 15. Transit Industry Course Catalog “About the Catalog.” Figure 16. Transit Industry Course Catalog “How to Use the Catalog.”

34 Transit Technical Training, Volume 1: Guide to Applying Best Practices and Sharing Resources Figure 17. Transit Industry Course Catalog “How links to information work.” Figure 18. Transit Industry Course Catalog “How to Submit a Course.”

Next: Chapter 5 - Conclusion and Future Implications »
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TRB's Transit Cooperative Research Program (TCRP) Research Report 199: Transit Technical Training, Volume 1: Guide to Applying Best Practices and Sharing Resources documents the best models of technical training programs serving U.S. and international transportation agencies and related industries.

A product of this research also includes a training resource catalog to help transit agencies provide technical training for their employees. Training course information listed includes course descriptions, objectives, target audience, length, cost, training standards, and directions on how to access the course. The training resource catalog is available at https://ntrb.enotrans.org/.

TCRP Research Report 199: Transit Technical Training is a two-volume set that presents guidance on technical training programs and the implementation of those for transportation agencies. The report's second volume, Guide to Overcoming Barriers to Implementing Best and Innovative Training, provides public transportation agencies with best practices, strategies, and resources to assist with the implementation of effective and innovative training programs and techniques for frontline employees.

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