National Academies Press: OpenBook

Transit Service Evaluation Standards (2019)

Chapter: Appendix D - Sample Performance Evaluation Standards

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Page 131
Suggested Citation:"Appendix D - Sample Performance Evaluation Standards." National Academies of Sciences, Engineering, and Medicine. 2019. Transit Service Evaluation Standards. Washington, DC: The National Academies Press. doi: 10.17226/25446.
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Page 131
Page 132
Suggested Citation:"Appendix D - Sample Performance Evaluation Standards." National Academies of Sciences, Engineering, and Medicine. 2019. Transit Service Evaluation Standards. Washington, DC: The National Academies Press. doi: 10.17226/25446.
×
Page 132
Page 133
Suggested Citation:"Appendix D - Sample Performance Evaluation Standards." National Academies of Sciences, Engineering, and Medicine. 2019. Transit Service Evaluation Standards. Washington, DC: The National Academies Press. doi: 10.17226/25446.
×
Page 133
Page 134
Suggested Citation:"Appendix D - Sample Performance Evaluation Standards." National Academies of Sciences, Engineering, and Medicine. 2019. Transit Service Evaluation Standards. Washington, DC: The National Academies Press. doi: 10.17226/25446.
×
Page 134

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131 Appendix D contains performance evaluation standards and guidelines provided by 23 agencies. This appendix is not provided herein but can be downloaded from the TRB website (http://www.trb.org) by searching for “TCRP Synthesis 139”. A P P E N D I X D Sample Performance Evaluation Standards

Abbreviations and acronyms used without definitions in TRB publications: A4A Airlines for America AAAE American Association of Airport Executives AASHO American Association of State Highway Officials AASHTO American Association of State Highway and Transportation Officials ACI–NA Airports Council International–North America ACRP Airport Cooperative Research Program ADA Americans with Disabilities Act APTA American Public Transportation Association ASCE American Society of Civil Engineers ASME American Society of Mechanical Engineers ASTM American Society for Testing and Materials ATA American Trucking Associations CTAA Community Transportation Association of America CTBSSP Commercial Truck and Bus Safety Synthesis Program DHS Department of Homeland Security DOE Department of Energy EPA Environmental Protection Agency FAA Federal Aviation Administration FAST Fixing America’s Surface Transportation Act (2015) FHWA Federal Highway Administration FMCSA Federal Motor Carrier Safety Administration FRA Federal Railroad Administration FTA Federal Transit Administration HMCRP Hazardous Materials Cooperative Research Program IEEE Institute of Electrical and Electronics Engineers ISTEA Intermodal Surface Transportation Efficiency Act of 1991 ITE Institute of Transportation Engineers MAP-21 Moving Ahead for Progress in the 21st Century Act (2012) NASA National Aeronautics and Space Administration NASAO National Association of State Aviation Officials NCFRP National Cooperative Freight Research Program NCHRP National Cooperative Highway Research Program NHTSA National Highway Traffic Safety Administration NTSB National Transportation Safety Board PHMSA Pipeline and Hazardous Materials Safety Administration RITA Research and Innovative Technology Administration SAE Society of Automotive Engineers SAFETEA-LU Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users (2005) TCRP Transit Cooperative Research Program TDC Transit Development Corporation TEA-21 Transportation Equity Act for the 21st Century (1998) TRB Transportation Research Board TSA Transportation Security Administration U.S. DOT United States Department of Transportation

Transit Service Evaluation Standards TCRP Synthesis 139 TRB TRA N SPO RTATIO N RESEA RCH BO A RD 500 Fifth Street, N W W ashington, D C 20001 A D D RESS SERV ICE REQ U ESTED ISBN 978-0-309-48028-4 9 7 8 0 3 0 9 4 8 0 2 8 4 9 0 0 0 0

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TRB’s Transit Cooperative Research Program (TCRP) Synthesis 139: Transit Service Evaluation Standards provides an overview of the purpose, use, and application of performance measures, service evaluation standards, and data collection methods at North American transit agencies.

The report addresses the service evaluation process, from the selection of appropriate metrics through development of service evaluation standards and data collection and analysis to the identification of actions to improve service and implementation.

The report also documents effective practices in the development and use of service evaluation standards. The report includes an analysis of the state of the practice of the service evaluation process in agencies of different sizes, geographic locations, and modes.

Appendix D contains performance evaluation standards and guidelines provided by 23 agencies.

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