A
Committee Meeting and Workshop Agendas
MEETING 1—SEPTEMBER 26-27, 2018
National Academies of Sciences, Engineering, and Medicine
Washington, D.C.
Meeting Objectives
- Conduct committee formation and member orientation to include National Academies organization, procedures, and expectations of National Academies study committees
- Obtain consensus understanding, in consultation with the sponsor, on study scope
- Agree upon and baseline project plan, approach, and initial report outline
- Review topics and speakers for remaining meetings
- Obtain initial briefings containing information relevant to study issues
- Assign members to writing and fact-finding teams
September 26, 2018
Closed Session 7:30 a.m. - 12:45 p.m.
OPEN SESSION
| 1:00 p.m. |
Committee Charge and Sponsor Expectations for Study
Steve Broskey, Compliance Engineer, OCAMES, Veterans Health Administration |
|
|
|
| 5:15 | Adjourn Meeting |
Closed Session Working Dinner 5:30 p.m. - 700 p.m.
September 27, 2018
Closed Session 7:15 a.m. - 8:25 a.m.
OPEN SESSION
| 8:30 a.m. |
Committee Charge and Sponsor Expectations for Study (continued)
Steve Broskey, Compliance Engineer, OCAMES, Veterans Health Administration |
| 10:00 | Break |
| 10:15 |
Modeling Overview
Brian Norman, CEO, Compass Manpower Experts, LLC |
| 11:15 |
The Joint Commission Information
George Mills, Director of Technical Operations, Healthcare Solutions, JLL |
Closed Session 12:15 p.m. - 3:00 p.m.
MEETING 2: DECEMBER 13-14, 2018
National Academies
Washington, D.C.
Meeting Objectives
- Obtain data-gathering briefings
- Determine topics and speakers for remaining meetings
- Identify locations for site visits
- Complete necessary administrative tasks
- Discuss report progress and continue drafting report
December 13, 2018
OPEN SESSION
| 9:00 a.m. |
Committee Discussion with Sponsor
Steve Broskey, Compliance Engineer, OCAMES, Veterans Health Administration Colin Drury, Co-Chair James Smith, Co-Chair |
| 9:20 |
Insights from HMD Studies
David Butler, Director, Office of Military and Veterans Health, Health and Medicine Division, National Academies of Sciences, Engineering, and Medicine |
| 10:00 |
GAO Presentation (Translating VHA Movements)
Keith Cunningham, Assistant Director, Physical Infrastructure Team, U.S. Government Accountability Office Jeff Mayhew, Senior Analyst, Health Care Team, U.S. Government Accountability Office |
| 11:00 |
VA CFO Finance Presentation
Rachel Mitchell, Deputy Chief Financial Officer, Veterans Health Administration, U.S. Department of Veterans Affairs DeAnn Farr, Director, Manpower Management Service, Office of Human Resource Management, U.S. Department of Veterans Affairs |
| 12:00 p.m. | Committee Discussion with Attendees (with Lunch Available) |
| 1:00 |
VA Administrator—CEO (Retired) Discussion
Glenn Costie, Chief of Veteran’s Services, Ohio’s Hospice |
| 1:45 |
Processing Job Information Data
Tim McGonigle, Program Manager, Strategic Human Capital Management, HumRRO |
| 2:45 |
Healthcare Facility Management
Willam Seed, Senior Vice President, Facilities, Design & Construction, Jackson Health System |
| 3:20 | Break |
| 3:30 |
Healthcare Facility Management
Don Orndoff, Senior Vice President, National Facilities Services, Kaiser Permanente |
| 4:15 |
Campus Facility Management
Brain Yolitz, Associate Vice Chancellor for Facilities, Minnesota State College and University System |
| 4:45 |
Committee Discussion with Sponsor
Colin Drury, Co-Chair James Smith, Co-Chair |
| 5:15 | Adjourn for the Day |
December 14, 2018
OPEN SESSION
| 8:30 a.m. |
Facility Benchmarking Panel
Kenneth Sullivan, Associate Professor, Arizona State University Jake Smithwick, Assistant Professor, Civil Engineering Technology and Construction Management, University of North Carolina, Charlotte |
| 9:30 | Break |
| 9:45 |
Other Employed Federal Staffing Models Panel
Scott McCulloch, Division Chief, Operations Spt. Div., U.S. Army Manpower Analysis Agency Timothy Clary, Executive Director, U.S. Air Force Manpower Analysis Agency Daniel Wheeland, Director, Office of Research Facilities, National Institutes of Health |
| 11:45 |
Chair Comments
Colin Drury, Co-Chair James Smith, Co-Chair |
WORKSHOP ON RESOURCING, WORKFORCE MODELING, AND STAFFING JANUARY 29-30, 2019
National Academies
Washington, D.C.
Meeting Objectives: Obtain data-gathering briefings and discussions in support of the committee’s research work
January 29, 2019
| 8:00 a.m. |
Welcome and Introductions
Cheryl Paullin, Committee Member |
| 8:30 |
Committee Update
Colin Drury, Co-Chair |
| 8:45 |
Perspectives on Strategic Workforce Planning in the Federal Government
Alex Manganaris, Senior Consultant |
| 9:45 | Break |
| 10:00 |
Workforce Planning Panel
John Poulos, Senior Managing Director, CBRE |
| 11:15 |
Modeling Best Practices for the Future
Brian Norman, CEO, Compass Manpower Experts, LLC |
| 12:15 p.m. | Lunch |
| 1:00 |
FAA Staffing Model Case Study
Bill Strickland, Member, Committee on Assessment of Staffing Needs of Systems Specialists in Aviation |
| 2:00 |
On Modeling Medical Manpower Requirements
Joe Crance, Consultant |
| 3:00 | Break |
| 3:15 |
Marketplace Tools for Modeling
Steve Plotner, Senior Cost Engineer, Gordian |
| 4:15 |
Ask the Modeler Discussion
Brian Norman, CEO, Compass Manpower Experts, LLC |
| 5:15 | End of Session |
January 30, 2019
| 8:00 a.m. |
Business Planning for Increasing Operational Efficiency
Seth Sinclair, President and COO, Plan4 Healthcare |
| 9:15 |
AI in Modeling
Anshul Sheopuri, Vice President, AI and Offering Strategy, HR IBM Distinguished Engineer, IBM |
| 10:00 | Break |
| 10:15 |
Facility Benchmarking
Ed Ricard, Managing Director, JLL |
| 11:15 |
Change Management in the Context of Implementation
Robert D.Motion, Director, Workforce Planning & Strategy, Intelligence, Information and Services, Raytheon Company |
| 12:15 p.m. | Lunch |
| 1:00 |
Work Measurement Operations Research
Neal Schmeidler, Public Sector Manager, Grant Thornton |
| 2:00 |
Wrap-up Discussion
Cheryl Paullin, Committee Member |
| 3:00 | Adjourn Workshop |
WORKSHOP ON OPERATIONS AND MAINTENANCE FOR THE PHYSICAL PLANT AND EQUIPMENT FEBRUARY 5-6, 2019
Keck Center
Washington, D.C.
A 1.5-day workshop to explore the responsibilities, challenges, industry standards, and best practices associated with staffing for operating and maintaining complex and diverse physical plants like VHA, which ranges from complex medical centers and hospitals to outpatient clinics and skilled nursing facilities as well as support facilities. Key topics of discussion will include:
- Impacts of plant operations and maintenance on patient care/outcomes
- Measuring operational and maintenance effectiveness
- Cost management
- Regulatory and accreditation requirements impacting plant operations and maintenance
- Operations and maintenance staff competencies
- Customer service feedback
February 5, 2019
OPEN SESSION
| 8:00 a.m. |
Welcome and Introduction to the Workshop
Colin Drury and Jim Smith, Committee Co-Chairs |
| 8:30 |
Keynote Presentation: How DoD Handles Facility O&M Contracts
Mark Tomassoni, KBRwyle Introduction by Colin Drury |
| 9:30 |
VA Chief Engineer’s Panel on Staffing for O&M: Presentations
Introduction by Robert Anselmi, Committee Member |
|
Panelists:
John Dodier, Portland VA Hospital CE, Complexity Level 1 Jacob Yoder, Bath/Canandaigua VA Hospitals CE, Complexity Level 2 Art Ontto, Iron Mountain MI VA Hospital CE, Complexity Level 3 |
|
| 12:00 p.m. |
VA Chief Engineer’s Panel on Staffing for O&M: Q&A
Introduction by Robert Anselmi, Committee Member |
|
Panelists:
John Dodier, Portland VA Hospital (30 minutes) Jacob Yoder, Bath/Canandaigua VA Hospitals (30 minutes) Art Ontto, Iron Mountain MI VA Hospital (30 minutes) |
|
| 1:30 | Lunch |
| 2:30 |
Presentation by Division Chair for Facilities Operations
Stanley (Stan) Larson, The Mayo Clinic, Rochester, Minnesota Introduction by Gene Hubbard, Committee Member |
| 3:15 | Break |
| 3:30 |
Panel on Managing Trade
Introduction by Robert Anselmi, Committee Member |
|
Panelists:
John Dodier, Portland VA Hospital Jacob Yoder, Bath/Canandaigua VA Hospital Art Ontto, Iron Mountain MI VA Hospital |
|
| 4:30 |
Concluding Remarks and Open Discussion
Colin Drury, Co-Chair |
| 5:00 | Adjourn Day 1 |
February 6, 2019
| 9:00 a.m. |
Welcome and Plans for Today
Colin Drury and Jim Smith, Committee Co-Chairs |
| 9:10 |
Mike Crowley: Jensen Hughes, Keynote Presentation on NFPA 99
Introduction by Jim Smith, Committee Co-Chair |
| 10:00 |
Managing Facility Staff at Other Healthcare Organizations
Introduction by Gene Hubbard, Committee Member |
|
Panelists:
Scott Schwegal, Director of Facilities Management, HCA Henrico Doctors’ Hospital (via video) Mark Bricker, The Children’s Hospital of Philadelphia, Facilities Services Maintenance Stanley (Stan) Larson, The Mayo Clinic, Rochester, Minnesota |
|
| 12:00 p.m. | Lunch |
| 1:00 |
Managing a Central Utility Plant
Introduction by Robert Anselmi, Committee Member |
|
Panelists:
Daniel Wheeland, NIH Juan Ontiveros, The University of Texas at Austin, Utilities, Energy & Facilities Management Jim Salvino, Clark Construction Group |
|
| 2:45 |
Concluding Remarks
Jim Smith, Committee Co-Chair |
| 3:00 | Adjourn Workshop |
STAFFING CAPITAL PLANNING, DATA MANAGEMENT, AND PROJECT DELIVERY FEBRUARY 20-21, 2019
NAS Building
Washington, D.C.
February 20, 2019
OPEN SESSION
| 8:00 a.m. | Welcome and Introduction to the Workshop |
| 8:10 |
Keynote Presentation
Tom O’Neill, Farnsworth |
| 9:10 |
Presentation: Past Studies on Staffing Planning and Some Recent Data
Scott Robinson, Director of Facilities and Real Estate, NASA |
| 10:10 | Break |
| 10:20 |
Presentation: Data Visualization and Facility Management Using Real-Time Data
Stefan Komarek, Mission Assurance, Department of Energy’s Kansas City National Security Campus Operated by Honeywell Federal Manufacturing & Technologies, LLC |
| 11:20 |
Presentation: Data Management Disaggregated Facilities Information
Mark Kenneday, Director Business Development, Sightlines—Healthcare |
| 12:20 p.m. | Lunch |
| 1:20 |
Presentation: VA SCIP Planning and Other Databases
Brian Melewski, Acting Director, Office of Capital Asset Management, Engineering, and Support, Veterans Heath Administration |
| 2:10 | Panel: Risk Assessment and Management of Risk |
|
Panelists:
Michael Chonko, SMRT Architects and Engineers Tom O’Neill, Farnsworth |
|
| 3:40 | Break |
| 4:00 | Concluding Remarks and Open Discussion |
| 4:30 | Adjourn Day 1 |
| 5:30 | Working Dinner for the Planning Committee Only |
February 21, 2019
OPEN SESSION
| 8:00 a.m. | Welcome and Plans for Today |
| 8:10 | Panel: Capital Planning |
|
Panelists:
USACE Lance Marrano, Louis Bartels Kimon Onuma, FAIA, Onuma, Inc., California |
|
| 9:40 |
Keynote Presentation: Capital Planning for a Hospital
Clayton Mitchell, Vice President (Interim) National Facilities Operations, Kaiser Permanente |
| 10:30 | Break |
| 10:45 | Panel: Managing Project Delivery |
|
Panelists:
Patrick Duke, Managing Director at CBRE Healthcare, Richmond, Virginia Lisa Cooley, Federal Solution Director, Gordian Michael Zanghi, Director of Facilities, Highland Hospital, University of Rochester Medical System |
|
| 12:15 p.m. | Concluding Remarks |
| 12:30 | Adjourn Workshop |
WORKSHOP ON STAFFING CONSIDERATIONS FOR ENGINEERING ADMINISTRATION MARCH 5-6, 2019
Keck Center
Washington, D.C.
March 5, 2019
OPEN SESSION
| 8:00 a.m. | Welcome and Introduction to the Workshop |
| 8:10 |
Presentation: CAPRES Data and Engineering
Mike Reed, Center for Engineering and Occupational Safety and Health, Veterans Health Administration |
| 9:10 |
Presentation: Training Facilities Workforce—Federal Building Personnel Training Act
Brian Gilligan, Sustainable Design Program Expert, General Services Administration |
| 10:10 | Break |
| 10:30 |
Presentation: A VA Medical Center Director View on Engineering Administration
Timothy J. Cooke, Director, VAMC Martinsburg |
| 11:30 | Lunch |
| 12:30 p.m. | Panel: Contract and Logistics Management |
|
Panelists:
Michael Carrancho, Smithsonian Joconde Gaubert, Director of Construction and Facilities Contracts, Georgetown University |
|
| 2:15 | Break |
| 2:30 | Panel: VA Chief Engineers—Administrative Office Staffing, Training, and Human Resources |
|
Panelists:
John Dodier, Chief Facilities Management, Portland VAMC Jacob Yoder, Chief Facilities Management, Bath/Canandaigua VAMC Art Ontto, Chief Facilities Management, Iron Mountain MI VAMC |
| 5:10 | Concluding Remarks and Open Discussion |
| 5:30 | Adjourn Day 1 |
March 6, 2019
OPEN SESSION
| 8:00 a.m. | Welcome and Plans for Today |
| 8:10 |
Presentation: Managing the Operation, Sustainment, Restoration, and Modernization of Defense Health Enterprise
Nate Price, Chief, Facilities Enterprise, Defense Health Agency |
| 9:00 |
Presentation: Service Facility Roles and Responsibilities—Healthcare Facility Planning for the Army
COL Michael Brennan, Commander, U.S. Army Health Facility Planning Agency, and 70K9I Health Facility Planning Consultant to the Surgeon General |
| 9:50 | Break |
| 10:05 |
Presentation: Work Order and Service Contract Management
Mark Sciarratta, Director, Facilities Management, Georgetown University |
| 10:50 | Concluding Remarks |
| 11:30 | Adjourn Workshop |
MEETING 3
MARCH 12-13, 2019
March 12, 2019—Kimpton RiverPlace Hotel, Portland, Oregon
March 13, 2019—VA Portland Health Care System, Portland, Oregon
Meeting Objectives
- Obtain data-gathering briefings
- Determine topics and speakers for remaining meetings
- Identify locations for any individual site visits
- Discuss report progress and continue drafting report
March 12, 2019
Closed Session 7:30 a.m. - 8:30 a.m.
OPEN SESSION
| 8:45 a.m. |
Committee Discussion with Sponsor
Steve Broskey, Compliance Engineer, OCAMES, Veterans Health Administration Colin Drury, Co-Chair James Smith, Co-Chair |
| 9:15 |
VHA Occupational Safety and Health Model
Doug Dulaney, Director, Occupational Safety and Health and Gems Program, Veterans Health Administration |
| 10:00 | Break |
| 10:15 |
VA Nursing Model
Beth Taylor, Deputy ADUSH for Clinical Operations, Veterans Health Administration, U.S. Department of Veterans Affairs |
| 11:15 |
VA Interior Design Staffing Model (via Zoom)
Christine Emanuelson, Program Manager, Interior Design Environmental Programs Service, Office of the Deputy Undersecretary for Health for Operations and Management, Veterans Health Administration, U.S. Department of Veterans Affairs |
| 12:00 p.m. | Committee Discussion with Attendees (with Lunch Available) |
| 1:00 |
Office of Productivity Efficiency and Staffing (OPES) Model
Eileen Moran, Director, Office of Productivity Efficiency and Staffing (OPES), U.S. Department of Veterans Affairs |
| 1:45 |
VHA Logistics Staffing Model (via Zoom)
Jon Beidelschies, Program Manager, Supply Chain Education & Talent Management, Veterans Health Administration Procurement and Logistics Office, U.S. Department of Veterans Affairs |
| 2:30 |
APPA’s Operational Guidelines for Educational Facilities: A Focus on Staffing (via Zoom)
Ernest Hunter, President, Hunter Consulting and Training |
| 3:30 | End of Session |
| Closed Session 3:45 p.m. - 7:30 p.m. | |
March 13, 2019
Closed Session - Committee and Staff Meets in Hotel Lobby - 8:15 a.m.
OPEN SESSION
| 8:45 a.m. |
Introduction
John Dodier, Chief Engineer, VA Portland Health Care System Steve Broskey, Compliance Engineer, OCAMES, Veterans Health Administration |
| 9:00 |
Facility Tours
Various Leaders |
| 12:00 p.m. | Committee Discussion on Tours (with Lunch Available) |
| 1:00 | Interviews or Discussions with Individual Workers |
| 4:00 | End of Session |
WORKSHOP ON PERFORMANCE MANAGEMENT AND FINANCE
MAY 8-9, 2019
National Academies
Washington, D.C.
Meeting Objectives
- Obtain data-gathering briefings in support of the committee’s work
May 8, 2019
OPEN SESSION
| 8:15 a.m. | Welcome and Introductions
James Smith, Committee Co-Chair |
| 8:25 | Current VHA Performance Measurement
Steven Broskey, Compliance Engineer, OCAMES, Veterans Health Administration |
| 9:10 | Measuring and Valuing Risk at the VA
Doug Dulaney, Director, Occupational Safety and Health and Gems Program, Veterans Health Administration |
| 10:05 | Break |
| 10:20 |
Measuring Performance—A Discussion
Brian Yolitz, Associate Vice Chancellor for Facilities, Minnesota State University |
| 11:00 |
Facilities Performance Metrics in Higher Education: Better Serving Institutions Through Impactful Dashboards
Lisa Berglund, Senior Analyst, Research Member Success, EAB |
| 12:00 p.m. | Lunch |
| 1:00 |
GSA Tenant Satisfaction Survey
Rob Lacey, Program Manager, Government Services Administration |
| 2:00 |
Measuring Performance at NASA Through User Surveys
Kim Toufectis, Master Planning Program Manager, NASA Bill Brodt, Experiental Facilities Development Engineer, NASA |
| 3:00 | Break |
| 3:15 |
Financial Management for Facility Managers
Richie Stever, Director of Operations and Maintenance, University of Maryland Medical Center |
| 4:15 | End of Session |
May 9, 2019
OPEN SESSION
| 8:00 a.m. |
Measuring Performance of Facilities and Facilities Maintenance Task Analysis
Richard Iafolla, Chief Engineer (Retired), VHA |
| 9:00 |
Staffing for Alternative Contracting Methods Report
Douglas Gransberg, Professor and Donald and Sharon Greenwood Chair of Construction Engineering Department of Civil, Construction, and Environmental Engineering, Iowa State University |
| 10:00 | Break |
| 10:15 |
Resource Management and Finance—A Discussion
Robert Goodman, Principal, The Innova Group |
| 11:15 |
Wrap-up Discussion
James Smith, Committee Co-Chair |
| 11:45 | Adjourn Meeting |
MEETING 4
JUNE 11-12, 2019
National Academies
Washington, D.C.
Meeting Objectives
- Obtain data-gathering briefings
- Complete necessary administrative tasks
- Discuss report progress and continue drafting report
June 11, 2019
OPEN SESSION
| 7:30 a.m. | Welcome with Breakfast Available |
| 8:00 |
Committee Discussion with Sponsor
Steve Broskey, Compliance Engineer, OCAMES, Veterans Health Administration Colin Drury, Co-Chair James Smith, Co-Chair |
| 8:30 |
Discussion on Measuring Performance
Doug Kincaid, President and General Manager, Applied Management Engineering |
| 9:15 | Break |
| 9:30 |
Lessons Learned from Developing Staffing Standards at Stanford Health Care and Developing an Integrated Investment Strategy
Eric Dillinger, Vice President and Managing Director of Strategic Consulting, Woolpert Gary Walker, Administrative Director, Facilities, Infrastructure, and Safety, Stanford Health Care |
| 11:00 |
Committee Discussion with Sponsor
Steve Broskey, Compliance Engineer, OCAMES, Veterans Health Administration Colin Drury, Co-Chair James Smith, Co-Chair |
| Closed Session 12:00 p.m. - 7:30 p.m. | |
June 12, 2019
Closed Session 7:30 a.m. - 2:00 p.m.
MEETING 5
AUGUST 15-16, 2019
National Academies’ Beckman Center
Irvine, California
Meeting Objectives: Finalize report and discuss any and all issues
August 15, 2019
Closed Session 7:45 a.m. - 5:15 p.m.
August 16, 2019
Closed Session 7:45 a.m. - 5:00 p.m.
