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Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
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Facilities Staffing Requirements
for the Veterans Health Administration–
Resourcing, Workforce Modeling, and Staffing

PROCEEDINGS OF A WORKSHOP

Susan J. Debad, Rapporteur

Committee on Facilities Staffing Requirements for
Veterans Health Administration

Board on Infrastructure and the Constructed Environment
Division on Engineering and Physical Sciences

Board on Human-Systems Integration
Division of Behavioral and Social Sciences and Education

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THE NATIONAL ACADEMIES PRESS
Washington, DC
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Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
×

THE NATIONAL ACADEMIES PRESS 500 Fifth Street, NW Washington, DC 20001

This activity was supported by Contract 36E77618C0020 with the U.S. Department of Veterans Affairs. Any opinions, findings, conclusions, or recommendations expressed in this publication do not necessarily reflect the views of any organization or agency that provided support for the project.

International Standard Book Number-13: 978-0-309-49307-9
International Standard Book Number-10: 0-309-49307-2
Digital Object Identifier: https://doi.org/10.17226/25456

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Suggested citation: National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration—Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.

Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
×

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Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
×

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Consensus Study Reports published by the National Academies of Sciences, Engineering, and Medicine document the evidence-based consensus on the study’s statement of task by an authoring committee of experts. Reports typically include findings, conclusions, and recommendations based on information gathered by the committee and the committee’s deliberations. Each report has been subjected to a rigorous and independent peer-review process and it represents the position of the National Academies on the statement of task.

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Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
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COMMITTEE ON FACILITIES STAFFING REQUIREMENTS FOR VETERANS HEALTH ADMINISTRATION

COLIN G. DRURY, University at Buffalo (emeritus), Co-Chair

JAMES B. SMITH, U.S. Ambassador (retired), Co-Chair

ROBERT ANSELMI, Engineering Department, Veterans Hospital Administration (retired)

ALBERTO J. GALUÉ, Talent Acquisition and Development, Dallas/Fort Worth International Airport

ROBERT GOODMAN, The Innova Group

WESLEY L. HARRIS, Department of Aeronautics and Astronautics, Massachusetts Institute of Technology

GENE HUBBARD, Human Capital Division, RiVidium, Inc.

WILLIAM S. MARRAS, Department of Integrated Systems Engineering and Spine Research Institute, Ohio State University

KIMBERLY O’KEEFE, Office of the Assistant Chief of Staff for Installation Management, Department of the Army (retired)

CHERYL PAULLIN, Talent Management & Analytics Division, Human Resources Research Organization

FRED S. SWITZER III, College of Behavioral, Social and Health Sciences, Clemson University

BRIAN YOLITZ, Associate Vice Chancellor for Facilities, Minnesota State College and University System

DANIEL TALMAGE, Program Officer

KELLY ARRINGTON, Senior Program Assistant

HEATHER KREIDLER, Associate Program Officer

Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
×

BOARD ON INFRASTRUCTURE AND THE CONSTRUCTED ENVIRONMENT

JAMES P. WHITTAKER, Facility Engineering Associates, P.C., Chair

ADJO A. AMEKUDZI-KENNEDY, School of Civil and Environmental Engineering, Georgia Institute of Technology

WAYNE ARNY, Wayne Arny & Associates

JAMES BAGIAN, Institute for Healthcare Policy and Innovation, University of Michigan, Ann Arbor

HILLARY BROWN, New Civic Works

ROSS COROTIS, College of Engineering and Applied Science, University of Colorado

MAJOR GENERAL ARNOLD FIELDS, U.S. Marine Corps (retired)

PATRICIA GALLOWAY, Pegasus Global Holdings, Inc.

G. EDWARD GIBSON, Ira A. Fulton Schools of Engineering, Arizona State University

SANJIV GOKHALE, School of Engineering, Vanderbilt University

CHRIS T. HENDRICKSON, College of Engineering, Carnegie Mellon University

CHRIS POLAND, Chris D. Poland Consulting Engineer, Canyon Lake, CA

JAMES RISPOLI, Project Time and Cost, Inc.

JANICE L. TUCHMAN, Engineering News-Record

CAMERON C. OSKVIG, Director

Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
×

BOARD ON HUMAN-SYSTEMS INTEGRATION

PASCALE CARAYON, College of Engineering, University of Wisconsin, Madison, Chair

JAMES BAGIAN, Institute for Healthcare Policy and Innovation, University of Michigan, Ann Arbor

DIANA BURLEY, Graduate School of Education and Human Development, George Washington University

BARBARA DOSHER, School of Social Sciences, University of California, Irvine

MICA ENDSLEY, S.A. Technologies

EDMOND ISRAELSKI, AbbVie

NAJMEDIN MESHKATI, Viterbi School of Engineering, University of Southern California

FREDERICK OSWALD, Department of Psychology, Rice University

DAVID REMPEL, Division of Occupational and Environmental Medicine, University of California, San Francisco

EMILIE ROTH, Roth Cognitive Engineering

WILLIAM J. STRICKLAND, Human Resources Research Organization (retired)

MATTHEW WEINGER, Vanderbilt University Medical Center

TOBY M. WARDEN, Director

Page viii Cite
Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
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Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
×

Preface

A data-gathering workshop was held for the Committee on Facilities Staffing Requirements for Veterans Health Administration as part of a project to prepare a comprehensive resource planning and staffing methodology guidebook for the Facility Management (Engineering) Programs of the Veterans Health Administration (VHA). This workshop is part of several committee activities, which include examination of human factors and staffing methodology as well as facilities management. This workshop, in particular, was dedicated to human resource modeling. Other workshops focus on activities and staffing required to manage and operate facilities, with attention to health care. From these activities has come an understanding of the complexity of the VHA facility management task and of its current methods of staff modeling and planning.

The goal of the project is to support development of a methodology that VHA facilities can use across the system for establishing budget and staffing levels for Healthcare Facilities Management (Engineering) Departments. The Veterans Administration has identified workforce modernization as a priority. Standardized staffing models, such as for engineering services, contribute to providing a safe, appropriate, and reliable environment of care. Many clinical program offices already have implemented standardized staffing standards or policies.

We wish to express our deep appreciation to the members of the committee for their diligent and dedicated contributions to developing and participating in the workshop in an expedited time frame. The diverse expertise and experience offered by the members of the committee were indispensable to the formulation of the individual sessions. We also wish to thank, on behalf of the entire committee, the staff of the National Academies of Sciences, Engineering, and Medicine, whose expertise and skill were absolutely essential to our meeting the charge from our sponsor.

This Proceedings of a Workshop was reviewed in draft form by individuals chosen for their diverse perspectives and technical expertise. The purpose of this independent review was to provide candid and critical comments that will assist the National Academies of Sciences, Engineering, and Medicine in making the published proceedings as sound as possible and to ensure that it meets the institutional standards for quality, objectivity, evidence, and responsiveness to the charge. The review comments and draft manuscript remain confidential to protect the integrity of the process.

We thank the following individuals for their review of this proceedings: Brian Norman, Compass Manpower Experts, LLC; Isolde Opphile, Facilities Services Directorate, Washington Headquarters Services; Julie J.C.H. Ryan, Wyndrose Technical Group; and Norman H. Sleep, Stanford University.

Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
×

Although the reviewers listed above provided many constructive comments and suggestions, they were not asked to endorse the content of the proceedings nor did they see the final draft before its release. The review of this proceedings was overseen by Frederick Oswald, Department of Psychological Sciences, Rice University. He was responsible for making certain that an independent examination of this proceedings was carried out in accordance with standards of the National Academies and that all review comments were carefully considered. Responsibility for the final content rests entirely with the rapporteur and the National Academies.

Colin Drury and James Smith, Co-Chairs

Committee on Facilities Staffing Requirements for Veterans Health Administration

Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
×
Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
×
Page R1
Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
×
Page R2
Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
×
Page R3
Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
×
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Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
×
Page R5
Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
×
Page R6
Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
×
Page R7
Page viii Cite
Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
×
Page R8
Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
×
Page R9
Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
×
Page R10
Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
×
Page R11
Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration–Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
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Page R12
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In January 2019, the National Academies of Sciences, Engineering, and Medicine convened the 2-day Workshop on Resourcing, Workforce Modeling, and Staffing. This workshop is one of several data-gathering sessions to support the committee’s iterative study. The overarching goal of the study is to help the Veterans Health Administration (VHA) assess the overall resource needs of its Facilities Management Program and to develop budget and staffing methodologies. Such methodologies can provide better justification for ensuring that local VHA programs are adequately and consistently staffed to accomplish the mission and meet all requirements. This publication summarizes the presentations and discussions from the workshop.

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