D

Biographical Sketches of Committee Members and Workshop Presenters

Robert Anselmi (Committee Member) is a retired hospital engineer for the U.S. Department of Veterans Affairs (VA). As chief engineer at VA Cheyenne, he chaired the Veterans Integrated Service Network 19 (Regional) Chief Engineer Committee that determined fund distribution, and he was also responsible for setting up energy programs at all eight major medical centers in the region. He is a certified facility manager by the International Facility Management Association, a certified health care facility manager by the American Society for Health Care Engineering of the American Hospital Association, and a certified energy manager by the Association of Energy Engineers, as well as a state-registered professional engineer. He has a B.S. and an M.S. in electrical engineering from Carnegie Mellon University and an M.B.A. from Wilmington College.

Joseph G. Crance (Presenter) is a consultant in facilities staffing, with a particular focus on medical settings. He previously held positions with the U.S. Air Force (USAF), the U.S. Army, in private industry, and in academia, determining manpower requirements, carrying out cost modeling, and conducting process improvement studies. He had led or participated in more than 70 manpower studies, ranging from single-point locations to USAF-wide functions. At Southern Illinois University and for the USAF, he has taught motion and time study, quality control, quality management, data analysis, work measurement, development of labor standards, computer-aided process mapping, discrete event simulation modeling, and activity-based costing modeling. He has a bachelor’s degree in industrial technology from Southern Illinois University and an M.B.A. from Wright State University. He also has a Six Sigma Black Belt, with a certification in quality engineering, through the American Society for Quality.

Colin G. Drury (Committee Co-Chair) is SUNY distinguished professor emeritus of industrial and systems engineering at the University at Buffalo of the State University of New York. He is also president of Applied Ergonomics Group, Inc., and director of the Research Institute for Safety and Security in Transportation. His work has concentrated on the application of human factors techniques for error reduction to manufacturing, quality, maintenance processes, and security services. He is a fellow of the Institute of Industrial Engineers, the Chartered Institute for Ergonomics and Human Factors, the International Ergonomics Association, and the Human Factors & Ergonomics Society. He is a recipient of the Bartlett medal of the Ergonomics Society and both the Fitts and Lauer Awards of the Human Factors Ergonomics Society. He has a B.Sc. in physics from the University of Sheffield and a Ph.D. in engineering production from the University of Birmingham, England.

Alberto J. Galué (Committee Member) is assistant vice president of talent acquisition and development at Dallas/Fort Worth International Airport. He provides day-to-day oversight of all strategic and operational aspects of talent acquisition, onboarding, new employee orientation, talent assessment, leadership development and learning, succession management, and performance management. Previously, he was system director of talent management at Baylor Scott & White Health. He is a member of the Society of Industrial and Organizational Psychology and the American Psychological Association. He has a B.A. in psychology from Boston University and an M.S. and a Ph.D. in industrial/organizational psychology from Tulane University.

Robert Goodman (Committee Member) is a principal with the Innova Group in Austin, Texas. Previously, he held a variety of positions with the U.S. Army, including chief of staff for the U.S. Army Medical Command in Falls Church, Virginia. In that position, his responsibilities included management of roughly 3,200 headquarters personnel working in Virginia, Maryland, and Texas running 19 hospitals with 1.3 million enrollees. His career has entailed leadership in hospitals and clinics, often serving as the chief financial officer, building staffing modeling, and programming for construction and sustainment of health care facilities. He has a master’s degree in education from Boston University, a master’s degree in health care administration from U.S. Army-Baylor University, and a master’s degree in strategic studies from the U.S. Army War College.

Wesley L. Harris (Committee Member) is the Charles Stark Draper professor and head of the Department of Aeronautics and Astronautics at the Massachusetts Institute of Technology. His research focuses on theoretical and experimental unsteady aerodynamics and aeroacoustics, computational fluid dynamics, and the government policy impact on procurement of high-technology systems. Previously, he served as the associate administrator for aeronautics at the National Aeronautics and Space Administration and as the vice president and chief administrative officer of the University of Tennessee Space Institute. He is a member of the National Academy of Engineering and an elected fellow of the American Institute of Aeronautics and Astronautics. He is also an elected fellow of the American Helicopter Society for personal engineering achievements, engineering education, management, and advancing cultural diversity. He has a B.S. in aerospace engineering from the University of Virginia and an M.S. and a Ph.D. in aerospace and mechanical sciences from Princeton University.

Gene Hubbard (Committee Member) is the senior vice president for human capital at RiVidium, Inc., a recognized service-disabled veteran-owned small business that provides human resources, logistics, information technology, and other services to client federal agencies. Previously, he held a wide range of positions in military and civilian service, including the Naval Facilities Engineering Command, the National Oceanic and Atmospheric Administration, and the National Aeronautics and Space Administration. His work has covered the life cycle of facilities management, including design and construction, operations and maintenance, public works, and real estate programs, as well as human resources, financial management, information technology, and administrative services. He is a member of several professional societies, including the Society for Human Resource Management and the American Society for Public Administration. He has a B.S. from the U.S. Naval Academy, an M.P.A. from Troy University, and a master of engineering degree (civil engineering) from the University of Florida.

Alex G. Manganaris (Presenter) is a consultant in public-sector human capital with a focus on strategic workforce planning, workforce analytics, and quantitative analysis. Currently, he is part of a team developing the Cyber Talent Management System (CTMS) for the U.S. Department of Homeland Security. Previously, he served as the senior strategic adviser to the assistant director of national intelligence for human capital for the intelligence community and as the chief of workforce planning and competencies in the Office of the Director of National Intelligence. He also previously worked as a senior manager in the office of the chief financial officer of the Internal Revenue Service, at the Congressional Budget Office, at the Army Research Institute, and in the Office of the Secretary of Defense. He is a long-time member of the Institute for Operations Research and Management Sciences. He has a B.A. in sociology from Stony Brook University and an M.S. from the W. Averill Harriman College for Policy Analysis and Public Management at Stony Brook University.

William S. Marras (Committee Member) is the Honda chair professor in the Department of Integrated Systems Engineering at Ohio State University, executive director and scientific director of the Spine Research Institute, and executive director of both the Center for Occupational Health in Automotive Manufacturing and the Institute for Ergonomics. His research focuses on understanding the role biomechanics plays in causing spine disorders and their prevention, evaluation, and treatment. He is a two-time recipient of the Swedish Volvo Award for Low Back Pain Research, Austria’s Vienna Award for Physical Medicine, and the Liberty Mutual Prize for Injury Prevention Research. He is a member of the National Academy of Engineering and an elected fellow of the American Association for the Advancement of Science, the American Institute of Medical and Biological Engineers, the American Industrial Hygiene Association, the Human Factors and Ergonomics Society, the Ergonomics Society (UK), and the International Ergonomics Association. He has a B.S. in systems engineering from Wright State University and an M.S. in industrial engineering and a Ph.D. in bioengineering and ergonomics from Wayne State University.

Robert D. Motion (Presenter) is the director of workforce planning and strategy for Intelligence, Information & Services (IIS), a business within Raytheon Company. In this position, he is responsible for IIS’s operational and strategic workforce planning processes, ensuring that the business has an aligned understanding of its workforce needs and has strategies in place to meet those needs and minimize workforce risk. Previously at Raytheon, he established and led a specialty function that provided predictive analytics in strategic workforce planning, competitive intelligence, compliance analytics, employee survey analytics, and integrated human resources analytics. He is a member of the executive board of the Strategic Workforce Planning Council of the Conference Board, and he chairs the Workforce Analytics Working Group of the Aerospace Industries Association. He has a bachelor’s degree with special honors and majors in Plan II, government, and history from the University of Texas at Austin and an M.B.A. from the Cox School of Business at Southern Methodist University.

Brian Norman (Presenter) is founder and chief executive officer of Compass Manpower Experts, LLC, which is dedicated to assisting organizations to optimize the use of their workers. In this capacity, he has provided coaching, mentoring, executive leadership assistance, and strategic workforce planning solutions around the world, to customers ranging from local entrepreneurs and small businesses to mid-sized and large federal contractors, large federal agencies, national think tanks and committees, the Pentagon, and national governments. Previously, he held a variety of positions in federal service, including command of the U.S. Air Force Manpower Agency. He has also served as a course director and then as an adjunct professor at Ira P. Eaker College for Professional Development, Air University, Maxwell Air Force Base. He has a B.S. in industrial engineering from the University of Missouri, an M.S. in strategic studies from Air University, and an M.S. in systems management from the University of Southern California.

Kimberly O’Keefe (Committee Member) is retired from a position as resource director in the Office of the Assistant Chief of Staff for Installation Management in the Department of the Army (OACSIM) in the U.S. Department of Defense. In that position, she was responsible for oversight, management, and execution of $17 billion in requirements for U.S. Army installations. She also managed the modeling for base operations support requirements and the integration of the Army facilities investment strategy, and she oversaw stewardship of the Army’s 156 installations worldwide. She also had oversight of OACSIM’s business transformation initiatives and the Army’s Communities of Excellence Program. She is a graduate of the U.S. Military Academy at West Point and has an M.S. in engineering management from the University of Missouri, Rolla.

Cheryl Paullin (Committee Member) is vice president of the Talent Management & Analytics Division of the Human Resources Research Organization in Alexandria, Virginia. In that position, she oversees four programs comprising professionals with advanced training in industrial-organizational psychology or closely related fields and software engineers. She provides technical leadership for development, validation, and implementation of custom assessments and talent management processes. She has directed several projects that involved working within the terms of a consent decree that predated her involvement with the client organization, including an employee development program for more than 80 jobs in the Department of Transportation of Alabama and entry-level fire

service selection processes in the cities of Minneapolis and St. Louis. She is a fellow of the American Psychological Association and of the Society for Industrial and Organizational Psychology. She has a B.A. in psychology from the University of Iowa and a Ph.D. in industrial-organizational psychology from the University of Minnesota.

Stephen C. Plotner (Presenter) is a consultant, recently retired from Gordian, where he was the principal cost engineer for RSMeans data. In that position, he served as the senior editor of Building Construction Costs with RSMeans Data, Facilities Construction Costs with RSMeans Data, Facilities Maintenance & Repair Costs with RSMeans Data, and Concrete & Masonry Costs with RSMeans Data. Previously, his experience included serving as the Northeast regional facilities manager with a national home center/lumberyard retail chain, where he was responsible for annual facility audits, annual capital improvement budgets, remodeling projects, corrective repairs, and preventive maintenance. He also previously worked in the construction industry as a superintendent, project manager, and estimator for commercial building contractors, and he was the owner of a residential remodeling company. He has a B.S. in civil engineering from Northeastern University.

John Poulos (Presenter) is senior managing director at CBRE, where he is the health care sector vice chairman. In that position, he oversees all health care accounts and service lines in the delivery of operational excellence and client care. He also leads the Cleveland Clinic account, where CBRE provides facility management, lease administration, real estate tax administration, project management, energy management, development, transaction management, and consulting services for approximately 6 million square feet of medical office, outpatient clinic, surgical, emergency, administrative, and data center space. As East division director, he also manages operational aspect of global workplace solutions health care accounts in the Eastern United States. His responsibilities also include contract negotiations, business plan development, and organizational staffing. He supports business development initiative in the East, and he supports recruiting efforts for all account senior leadership positions. He is a licensed attorney and real estate broker in the state of Ohio. He has a B.S. in accounting and finance from Case Western Reserve University and a J.D. from Cleveland-Marshall College of Law.

Ed Ricard (Presenter) is executive vice president and chief operating officer of JLL Healthcare Solutions. In that position, he is responsible for the management and oversight of all client account operations. He also oversees the development and refinement of the facility management platform for health care systems, including business development support, operational efficiency, operational metrics and dashboards, technology delivery, regulatory compliance, energy management, sourcing, plant operations, environmental services, dietary, and clinical engineering. Previously, he was the senior director for national brand management for the national health care facility solutions at Sodexo. He also served as vice president and general manager for facility management at Johnson Controls, Inc., as well as director for North America facility management operations and district manager for health care facility management services. He has a B.S. in business management from Bryan College. He is a member of the American Society for Healthcare Engineering.

Neal F. Schmeidler (Presenter) is a manager in the public-sector practice of Grant Thornton, LLP, in Alexandria, Virginia, which is the U.S. member firm of Grant Thornton International Ltd., an independent audit, tax, and advisory firm. His experience covers human capital planning, productivity and work measurement, management and operational analysis, and statistical analysis and modeling. He has worked on a wide range of activities, including air carrier flight line operations and aircraft maintenance, air traffic control, aviation safety inspection, oil spill response system testing, federal services to veterans, medical response to acts of bioterrorism, preventive medicine, electrical power systems acquisition, construction waste recycling, and space shuttle orbiter maintenance. Previously, he founded, owned, and operated an industrial engineering services firm, OMNI Engineering & Technology, Inc. He is a fellow of the Washington Academy of Sciences and the Institute of Industrial and Systems Engineers. He has a B.S. in mathematics from Fort Hays State University and an M.S. in industrial engineering from Kansas State University.

Anshul Sheopuri (Presenter) is the director of the people analytics and cognitive offerings team at IBM corporate headquarters. In that capacity, he leads a large analytics team to build, accelerate, and scale the impact of IBM’s workforce analytics solutions across the analytics spectrum, from self-serve reporting to next-generation cognitive capabilities. He is also the chief technology officer for cognitive human resources and an IBM distinguished engineer. Previously at IBM, he was a principal research staff member and senior manager for digital research at the Thomas J. Watson Research Center. In that role, he led a team of researchers working on innovative big data digital technologies in such areas as real-time bidding algorithms for paid media optimization, spatiotemporal analytics for mobile personalization, and omni-channel content personalization. He has held teaching positions at New York University’s Leonard N. Stern School of Business and the McCombs School of Business at the University of Texas at Austin. He has a B.Tech. in mechanical engineering from the Indian Institute of Technology, Madras, and a Ph.D. from New York University’s Leonard N. Stern School of Business.

Seth Sinclair (Presenter) is the president and chief operating officer of Plan4 Healthcare, a technology company. The company’s goal is to assist clients to implement planning best practices and solutions, including Plan4’s SCORE model for health care excellence and the 4Cast platform. His specific area of focus is working with organizations in the Department of Veterans Affairs (VA), particularly the Veterans Health Administration and VA medical centers. Previously, he was a cofounder and partner of Sinclair Advisory Group, a small business providing strategic planning, leadership development, and expert advisory services to federal and private-sector customers. He also served as a consultant and manager for Accenture LLP. He is a member of the American College of Healthcare Executives. He has a B.S. in finance from the University of Maryland and is a credentialed project management professional.

James B. Smith (Committee Co-Chair) most recently served as U.S. Ambassador to Saudi Arabia. Previously, he served in a variety of executive positions with Raytheon Company involving corporate strategic planning, aircraft manufacturing, and international business development. Prior to his work in the private sector, he served in the U.S. Air Force, retiring as a brigadier general. He held a variety of operational assignments, including combat missions during Operation Desert Storm. He also held a variety of staff assignments involving coalition partners and served as Air Force chair and professor of military strategy at the National War College. During his final assignment at U.S. Joint Forces Command, he led Millennium Challenge, the largest military transformation experiment in history. He has a B.A. in military history from the U.S. Air Force Academy and an M.A. in history from Indiana University.

William J. Strickland (Presenter) is president and chief executive officer of the Human Resources Research Organization (HumRRO) in Alexandria, Virginia. Prior to his current position, he was a HumRRO vice president, directing its Workforce Analysis and Training Systems Division. Previously, he served in the U.S. Air Force, retiring as a colonel. He is a fellow of the American Psychological Association (APA), a past president of its Division of Military Psychology, and the division’s representative on APA’s Council of Representatives. He currently serves on APA’s Policy and Planning Board and as a member-at-large on the APA Board of Directors. He is a graduate of the U.S. Air Force Academy and has a Ph.D. in industrial and organizational psychology from Ohio State University.

Fred Switzer (Committee Member) is professor in the College of Behavioral, Social and Health Sciences at Clemson University. His current work focuses on issues in infrastructure resilience and automotive safety. With colleagues, he established the Clemson University Driving Simulator Laboratory to provide a tool for examining issues of human judgment and decision making and risk perception. He also established the Clemson Process Control Simulator laboratory to facilitate studies in the training of industrial operator teams and the interactions of training and supervision with interface design and plant operation and with operator judgment and control. In addition to this area of research, he conducts studies on cognitive and physiological indicators of team performance in industrial and military teams. He has a B.A. in psychology from the University of Texas at Austin, an M.S. in industrial-organizational psychology from Lamar University, and a Ph.D. in industrial-organizational psychology from the University of Illinois at Urbana-Champaign.

Brian Yolitz (Committee Member) is associate vice chancellor for facilities at Minnesota State University, a system of public colleges and universities. He is responsible for overseeing facilities policies, planning and programming, design and construction, and operations and maintenance for the system’s 54 campuses, with more than 28 million square feet of facility space serving more than 375,000 students across Minnesota. He also oversees policy and guidance for college and university environmental and safety compliance, campus security, and emergency planning and management programs. Previously, he served with the U.S. Air Force. In his final assignment, as director of installations at headquarters, U.S. Air Forces Central, Shaw Air Force Base, South Carolina, his responsibilities included planning and execution of $2.1 billion in construction, service, and commodity contracts for the Air Force. He has a bachelor´s degree in civil engineering from the University of Wisconsin, Platteville, an M.S. in engineering management from the University of Alaska, and a master´s degree in national resource strategy from the National Defense University.