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137 References AASHTO. n.d. AASHTO Transportation Performance Management Portal. Accessed October 2019. https://www. tpm-portal.com/. Airports Council InternationalâNorth America (ACI-NA). 2018. Airport Key Performance Indicators. Retrieved from https://store.aci.aero/product/2018-airport-key-performance-indicators/. Albu, N., Albu, C. 2003. Instruemente de management al performantei, vol. al II-lea: Control de gestineu, Bucurest: Ed. Economica. Applied Pavement Technology, Inc. 2019. Nevada Airport Pavement Management System Update. Executive Summary, Urbana, Illinois. Bottiger, B. A., Guzhva, V. S., Yu, C., Murphy, C., Cogliandro, B., and Marchi, R. 2018. ACRP Research Report 190: Common Performance Metrics for Airport Infrastructure and Operational Planning. Transportation Research Board, Washington, D.C. Burns & McDonnell, CDM Smith. 2016. Kansas Aviation System Plan. System Plan, Topeka, Kansas. Cambridge Systematics. 2014. SHRP 2 Report S2-L05-RR-2: Guide to Incorporating Reliability Performance Measures into the Transportation Planning and Programming Processes. Transportation Research Board, Washington, D.C. https://trid.trb.org/view/1323177. Cambridge Systematics, Inc., Boston Strategies International, Inc., Gordon Proctor and Associates, and Markow, M. J. 2010. NCHRP Report 666: Target-Setting Methods and Data Management to Support Performance-Based Resource Allocation by Transportation Agencies: Volume I: Research Report, Volume II: Guide for Target-Setting and Data Management. Transportation Research Board of the National Academies, Washington, D.C. CDM Smith. 2015. Louisiana Aviation System Plan June 2015 Technical Report. Technical Report, Cincinnati, OH. Coffman Associates. 2017. New Mexico Airport System Plan Update. Colorado Aeronautics Division. 2011. Colorado 2011 Aviation System Plan. System Plan, Colorado Aeronautics Division. Colorado Department of Transportation. 2018. 2018 Division of Aeronautics Annual Report. Accessed 2019. https://www.codot.gov/programs/aeronautics/PDF_Files/AnnualReports/2018-annual-report. Colorado Department of Transportation. 2019. 2020 Colorado Airport Directory. Directory, Watkins, CO. Colorado Division of Aeronautics. 2019. 2020 Draft Colorado Statewide Airport System Plan. Crossett, J., Ang-Olson, J., and Frantz, J. 2015. NCHRP Report 809: Environmental Performance Measures for State Departments of Transportation, Transportation Research Board, Washington, D.C. https://trid.trb.org/ view/1369906. EBP. 2010. South Dakota State Aviation System Plan. System Plan. FAA. 1998. Balanced Scorecard Collaborative. FAA WJH Technical Center. FAA. 2017. Operational Metrics. Retrieved from https://www.faa.gov/data_research/aviation_data_statistics/ operational_metrics. FAA. 2018. FAA Aerospace Forecast Fiscal Years 2019â2039. Florida Department of Transportation. 2016. 2016 Florida Air Cargo Study. Air Cargo Study. Florida Department of Transportation. 2019. Statewide Aviation Economic Impact Study. Executive Summary. Gallivan, F. and Hoffman, J. 2018. TCRP Research Report 197: Tools for a Sustainable Transit Agency. Transportation Research Board, Washington, D.C. Graffius, S. M. 2016. Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. Createspace Independent Publishing Platform. Grant, M., Plaskon, T., Trainor, S., and Suter, S. 2011. NCHRP Research Results Digest 361: State DOT Public Transportation Performance Measures: State of the Practice and Future Needs. Transportation Research Board of the National Academies, Washington, D.C.
138 Performance Measures for State Aviation Agencies Harrison, F. D., Duke, W., Eldred, J., Pack, M., Ivanov, N., Crosset, J., and Chan, L. 2018. NCHRP Research Report 920: Management and Use of Data for Transportation Performance Management: Guide for Practi- tioners. Transportation Research Board, Washington, D.C. Hazel, R. A., Blais, J. D., Browne, T. J., and Benzon, D. M. ACRP Report 19A: Resource Guide to Airport Performance Indicators. Transportation Research Board of the National Academies, 2011. Infrastructure Management Group, Inc., the Performance Institute, and Counter Technology Incorporated. 2010. ACRP Report 19: Developing an Airport Performance-Measurement System. Transportation Research Board of the National Academies, Washington, D.C. Institute for Transportation Research and Education at North Carolina State University. 2019. North Carolina: The State of Aviation. Accessed 2019. https://www.ncdot.gov/divisions/aviation/Documents/state-of- aviation.pdf. Joint Legislative Budget Committee. 2017. Legislative Budget Report. State of Mississippi Legislative 2018 Budget Recommendations â Performance Measurement Information. Jviation. 2018. South Carolina Aviation System Plan Update. System Plan. Jviation. 2019. MoDOT State Airport System Plan Update. Kaplan, R. S., and Norton, D. P. 1992. The Balanced Scorecard â Measures That Drive Performance. Harvard Business Review, Vol. 70, No. 1, pp. 71â79. Kittelson & Associates, Inc., Urbitran, Inc., LKC Consulting Services, Inc., Morpace International, Inc., Queensland University of Technology, and Y. Nakanishi. 2003. TCRP Report 88: A Guidebook for Developing a Transit Performance-Measurement System. Transportation Research Board of the National Academies, Washington, D.C. KPI.org. 2018. What is a Key Performance Indicator? Retrieved from https://kpi.org/KPI-Basics. Landrum & Brown, Incorporated. 2012. Missouri Statewide Airports Economic Impact Study. Executive Summary. Marr, B. 2006. Strategic Performance Management. Leveraging and Measuring Your Intangible Value Drivers. Butterworth-Heinemann. Marr, B., Creelman, J. 2011. More with Less: Maximizing Value in the Public Sector. New York, NY: Palgrave Macmillan. MassDOT. 2010. 2010 Massachusetts Statewide Airport System Plan. System Plan. MassDOT. 2017. MassDOT 2017 Annual Report of the Performance and Asset Management Advisory Council. Accessed 2019. https://www.mass.gov/files/documents/2018/06/25/2017%20Annual%20PAMAC%20 Report.pdf. MassDOT. 2019. Massachusetts Statewide Airport Economic Impact Study Update Executive Summary. Executive Summary. MassDOT Office of Performance Management and Innovation. 2018. Tracker 2018 â MassDOTâs Annual Performance Report. Performance Report. MDOT Office of Aeronautics. 2018. Annual Report of the Michigan Aeronautics Commission. Annual Report. Michael Baker International. 2015. Northwest Pennsylvania Commission 2015â2040. Transportation Plan, Oil City, PA. Miyake, Dylan. n.d. ClearPoint Strategy: A Strategy Map Template For Medium-Sized Companies. Accessed October 2019. https://www.clearpointstrategy.com/strategy-map-template-medium-sized-companies/. MoDOT. 2018. Multimodal Operations Division Tracker. Muller, J. 2018. Tyranny of Metrics. Princeton University Press. North Carolina Department of Transportation. 2019. North Carolina: The State of Aviation. Parmenter, D. 2007. Key Performance Indicators. Developing, Implementing and Using Winning KPIs, Wiley. Parsons Brinckerhoff. 2015. North Carolina Airport System Plan Update. System Plan. Perrin, R. J., Boggio, T. H., Winebrake, J. J., and Green, E. H. NCHRP Synthesis 529: How Transportation Agencies Assess the Value of Added Capacity Highway Projects Versus Other Modal Projects and Strategies, 2018. Transportation Research Board, Washington, D.C. Phillips, J. J. 2004. ROI in the Public Sector: Myths and Realities. ROI Institute. Article appeared originally in Public Personnel Management. Pintea, M. O., Achim, S. A., and Gavriletea, M. 2015. Performance Evaluation in Urban Public Transportation. Review of Economic Studies & Research, Vol. 8, Issue 2, pp. 73â84. Ricondo & Associates, Inc., Booz Allen Hamilton, Inc., George Mason University, and National Service Research. 2009. ACRP Report 20: Strategic Planning in the Airport Industry. Transportation Research Board of the National Academies, Washington, D.C. Ryus, P. 2003. TCRP Research Results Digest 56: A Summary of TCRP Report 88: A Guidebook for Developing a Transit Performance-Measurement System. Transportation Research Board of the National Academies, Washington, D.C. Schell, S. (2011). Measuring Value in the Public Sector. Summit. pp. 7â11.
References 139 South Carolina Aeronautics Commission. 2018. South Carolina Statewide Aviation System Plan & Economic Impact Report Executive Summary. Executive Summary. Spy Pond Partners, LLC, HDR, Incorporated, and Cohen, H. 2018. NCHRP Research Report 866: Return on Investment in Transportation Asset Management Systems and Practices. Transportation Research Board, Washington, D.C. Turnbull, K. Transportation Research Board Conference Proceedings on the Web 18: Transportation Systems Performance Measurement and Data. Transportation Systems Performance Measurement and Data: Summary of the 5th International Conference, June 1â2, 2015, Denver, Colorado. 2016. https://trid.trb.org/ view/1402176. TxDOT. 2010. Texas Airport System Plan. System Plan, Texas Department of Transportation. TxDOT. 2018. 2019â2023 Strategic Plan. Strategic Plan, Texas Department of Transportation. TxDOT. 2019. 2019â2023 Strategic Plan. Strategic Plan, Texas Department of Transportation. Vandervalk, A. 2018. NCHRP Synthesis 528: Analyzing Data for Measuring Transportation Performance by State DOTs and MPOs. Transportation Research Board, Washington, D.C. Van Vliet, V. 2014. Toolshero: Balanced Scorecard (BSC). May 3. Accessed October 2019. https://www.toolshero. com/strategy/balanced-scorecard/. WHPACIFIC, Inc. 2011. Mission, Goals, Measures and Classifications. System Plan Component, Anchorage, Alaska. Wilbur Smith Associates. 2008. Iowa Air Service Study 2008. Technical Report, Ames, IA. Wilbur Smith Associates. 2010. Massachusetts Statewide Airport System Plan. System Plan. Williams, L. 2011. Active Garage: Role of Key Performance Indicators in Successful Business Organizations. July 18. Accessed October 2019. http://www.activegarage.com/role-key-performance-indicators-successful- business-organizations. Wisconsin Department of Transportation Bureau of Aeronautics. 2016. 2016 Annual Report. Annual Report. Woolpert. 2012. Indiana State Aviation System Plan. System Plan, Indianapolis, IN. Zietsman, J., Ramani, T., Potter, J., Reeder, V., and DeFlorio, J. 2011. NCHRP Report 708: A Guidebook for Sustainability Performance Measurement for Transportation Agencies, Transportation Research Board of the National Academies, Washington, D.C.
Abbreviations and acronyms used without definitions in TRB publications: A4A Airlines for America AAAE American Association of Airport Executives AASHO American Association of State Highway Officials AASHTO American Association of State Highway and Transportation Officials ACIâNA Airports Council InternationalâNorth America ACRP Airport Cooperative Research Program ADA Americans with Disabilities Act APTA American Public Transportation Association ASCE American Society of Civil Engineers ASME American Society of Mechanical Engineers ASTM American Society for Testing and Materials ATA American Trucking Associations CTAA Community Transportation Association of America CTBSSP Commercial Truck and Bus Safety Synthesis Program DHS Department of Homeland Security DOE Department of Energy EPA Environmental Protection Agency FAA Federal Aviation Administration FAST Fixing Americaâs Surface Transportation Act (2015) FHWA Federal Highway Administration FMCSA Federal Motor Carrier Safety Administration FRA Federal Railroad Administration FTA Federal Transit Administration HMCRP Hazardous Materials Cooperative Research Program IEEE Institute of Electrical and Electronics Engineers ISTEA Intermodal Surface Transportation Efficiency Act of 1991 ITE Institute of Transportation Engineers MAP-21 Moving Ahead for Progress in the 21st Century Act (2012) NASA National Aeronautics and Space Administration NASAO National Association of State Aviation Officials NCFRP National Cooperative Freight Research Program NCHRP National Cooperative Highway Research Program NHTSA National Highway Traffic Safety Administration NTSB National Transportation Safety Board PHMSA Pipeline and Hazardous Materials Safety Administration RITA Research and Innovative Technology Administration SAE Society of Automotive Engineers SAFETEA-LU Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users (2005) TCRP Transit Cooperative Research Program TDC Transit Development Corporation TEA-21 Transportation Equity Act for the 21st Century (1998) TRB Transportation Research Board TSA Transportation Security Administration U.S. DOT United States Department of Transportation
TRA N SPO RTATIO N RESEA RCH BO A RD 500 Fifth Street, N W W ashington, D C 20001 A D D RESS SERV ICE REQ U ESTED ISBN 978-0-309-67346-4 9 7 8 0 3 0 9 6 7 3 4 6 4 9 0 0 0 0 N O N -PR O FIT O R G . U .S. PO STA G E PA ID C O LU M B IA , M D PER M IT N O . 88 Perform ance M easures for State A viation A gencies A CRP Research Report 223 TRB