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Suggested Citation:"Appendix B - Summary of Survey Responses." National Academies of Sciences, Engineering, and Medicine. 2020. Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation. Washington, DC: The National Academies Press. doi: 10.17226/25986.
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Suggested Citation:"Appendix B - Summary of Survey Responses." National Academies of Sciences, Engineering, and Medicine. 2020. Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation. Washington, DC: The National Academies Press. doi: 10.17226/25986.
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Suggested Citation:"Appendix B - Summary of Survey Responses." National Academies of Sciences, Engineering, and Medicine. 2020. Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation. Washington, DC: The National Academies Press. doi: 10.17226/25986.
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Suggested Citation:"Appendix B - Summary of Survey Responses." National Academies of Sciences, Engineering, and Medicine. 2020. Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation. Washington, DC: The National Academies Press. doi: 10.17226/25986.
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Suggested Citation:"Appendix B - Summary of Survey Responses." National Academies of Sciences, Engineering, and Medicine. 2020. Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation. Washington, DC: The National Academies Press. doi: 10.17226/25986.
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Suggested Citation:"Appendix B - Summary of Survey Responses." National Academies of Sciences, Engineering, and Medicine. 2020. Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation. Washington, DC: The National Academies Press. doi: 10.17226/25986.
×
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Suggested Citation:"Appendix B - Summary of Survey Responses." National Academies of Sciences, Engineering, and Medicine. 2020. Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation. Washington, DC: The National Academies Press. doi: 10.17226/25986.
×
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Suggested Citation:"Appendix B - Summary of Survey Responses." National Academies of Sciences, Engineering, and Medicine. 2020. Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation. Washington, DC: The National Academies Press. doi: 10.17226/25986.
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Suggested Citation:"Appendix B - Summary of Survey Responses." National Academies of Sciences, Engineering, and Medicine. 2020. Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation. Washington, DC: The National Academies Press. doi: 10.17226/25986.
×
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Suggested Citation:"Appendix B - Summary of Survey Responses." National Academies of Sciences, Engineering, and Medicine. 2020. Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation. Washington, DC: The National Academies Press. doi: 10.17226/25986.
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Suggested Citation:"Appendix B - Summary of Survey Responses." National Academies of Sciences, Engineering, and Medicine. 2020. Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation. Washington, DC: The National Academies Press. doi: 10.17226/25986.
×
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Suggested Citation:"Appendix B - Summary of Survey Responses." National Academies of Sciences, Engineering, and Medicine. 2020. Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation. Washington, DC: The National Academies Press. doi: 10.17226/25986.
×
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Suggested Citation:"Appendix B - Summary of Survey Responses." National Academies of Sciences, Engineering, and Medicine. 2020. Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation. Washington, DC: The National Academies Press. doi: 10.17226/25986.
×
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Suggested Citation:"Appendix B - Summary of Survey Responses." National Academies of Sciences, Engineering, and Medicine. 2020. Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation. Washington, DC: The National Academies Press. doi: 10.17226/25986.
×
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Suggested Citation:"Appendix B - Summary of Survey Responses." National Academies of Sciences, Engineering, and Medicine. 2020. Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation. Washington, DC: The National Academies Press. doi: 10.17226/25986.
×
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Suggested Citation:"Appendix B - Summary of Survey Responses." National Academies of Sciences, Engineering, and Medicine. 2020. Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation. Washington, DC: The National Academies Press. doi: 10.17226/25986.
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A P P E N D I X B Summary of Survey Responses B-1 This appendix presents the questions and responses from the ACRP S01-22 survey. Analysis and interpretations of these results are summarized in chapters 3 and 4. (Questions 1–2 contain information on the name and identifier of the airport.) (Questions 3–4 contain airport demographic data.) Question 3. Type of ownership. Governance Structure Percent in Study Number City 59.0 23 County 15.4 6 State Owned 7.7 3 City and County 5.1 2 Airport Authority 10.3 4 City and Airport Authority 2.6 1 Total 39 Source: (Survey Results) Question 4. Approximate population of community that the airport serves. Population Value Percent in Study Number Less than 2,000 2.6 1 2,000–5,000 15.4 6 5,000–10,000 17.9 7 10,000–20,000 17.9 7 20,000–50,000 20.5 8 50,000–100,000 7.7 3 100,000+ 17.9 7 Total 39 Source: (Survey Results) (Questions 5–7 gathered information of modes of ground transportation.) Question 5. What types of ground transportation are available at your airport (please check all that apply)?

B-2 Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation Type of Ground Transportation Percent Use Number Courtesy Car(s) 87.2 34 Rental Vehicles 61.5 24 Shuttle Service 17.9 7 Taxis 51.3 20 Limousine Service 20.5 8 Public Transit 7.7 3 App Ride Hailing (Ex. Uber, Lyft) 43.6 17 Private Business Providers 12.8 5 Bicycles 10.3 4 Other (Write-In) 7.7 3 (a) None of the Above 2.4 1 Source: (Survey Results) (a.) Hotel Shuttle Question 6. Do you have any formal or informal partnering agreements with any off-site ground transportation services (e.g. car rentals, car dealers, app services) or are there public/private arrangements in use (e.g. hotels, resorts, chamber of commerce promoting local business)? Partnering Agreements Percent Number No 67.6 25 Yes – Write-In 32.4 12 (a-l) Total 37 Source: (Survey Results) (a) Car Dealer (b) Car Rental (c) Enterprise has an off-airport location in town and will drop/pick up cars at the airport as long as airport staff acquires the customer’s info needed by Enterprise and ensures the rental agreement is signed by the customer. (d) Enterprise, Holiday Inn Express (e) Formal agreement between Hertz and FBO (f) Hertz and Enterprise lease agreements (g) Krotters Auto Private arrangements (h) Rental Cars, Enterprise RAC (i) The FBO has partnered with a rental car agency (j) Hotel shuttles (k) Hotels, car rental agencies (l) Off-site rental Question 7. How are ground transportation options at your airport marketed/promoted? (Please check all that apply) Type of Marketing/Promotion Percent Number Airport Website 51.4 19 Web-based Sites/Directories (AirNav, AOPA) 45.9 17 Print Advertising 5.4 2 Bulletin Board 13.5 5 Digital Advertising 8.1 3

Summary of Survey Responses B-3 App Based (Foreflight, Airport Courtesy Car App) 16.2 6 Word of Mouth 70.3 26 FBO Promotions 24.2 9 Airport Facilities Directory (AFD) 35.1 13 Local Organizations (Chamber of Commerce, Pilot Groups) 8.1 3 Through Local Business 5.4 2 State Office of Aeronautics 13.5 5 Other – Write In 8.1 3 (a-c) Source: (Survey Results) (a) Airline counter has taxi information (b) Call first (c) Website being developed (Questions 8–25 gathered information of airport courtesy cars) Question 8. What entity provides the courtesy car(s) at your airport? Entity that Provides Courtesy Car(s) Percent Number City 26.7 8 County 13.3 4 FBO 36.7 11 Privately Owned 6.7 2 Donated – By whom – Write In 3.3 1 (a) Other- Write In 13.3 4 (b-c) Total 30 Source: (Survey Results) (a) Donated by College (b) Airport Authority (c) Airport pays county for vehicle

(Questions 9–11 responses are tabulated in the following table) Question 9. Please describe the courtesy car(s) available for use at your facility. Please provide information for all vehicles if there is more than one offered. Question 10. How was your courtesy car(s) procured? Question 11. How is your airport courtesy car(s) insured/which organization insures the airport courtesy car(s)? Write-In (List of Courtesy Cars in Use) Respondent Year Make Model Condition Procured By Insured By 2 2016 Chrysler Grand Caravan Excellent Airport Authority purchased Airport Authority 12 2019 Chevrolet Excellent Operated by FBO and acquired through Hertz Insured by the FBO 2019 Chrysler Excellent Chevrolet Impala Chrysler Pacifica 13 2009 Chevrolet Suburban Very Good FBO Provides FBO Insures 2007 Toyota Avalon Very Good 15 2006 Subaru Forester Very Good Through Local Dealership FBO Insures 22 2006 Ford Windstar Poor Donated by College City Insures 24 2011 Honda Odyssey Very Good Purchased by Airport Authority Insured through JG Elliot 2007 Ford Contour Fair 26 2007 Chevrolet Impala Fair Police Department Hand-Me- Down City Insures 27 2014 Chrysler Town and Country Excellent County Economic Development Fund County Line Item Budget 28 2018 Honda Civic Excellent FBO Purchased FBO Insures 2005 Chevrolet Blazer Good Airport Purchased Airport Insures 29 2002 Ford Crown Victoria Fair/Good Airport paid the sheriff department for a vehicle that it would have otherwise sent to auction Airport pays for the insurance through the county blanket vehicle policy

30 2002 Ford F150 Fair FBO procured from the airport via surplus auction FBO Insures 31 2011 Ford Crown Victoria Good Released from police department, originally through state contract Commercial Insurance Carrier 2005 Ford Crown Victoria Fair 32 2003 Ford Crown Victoria Good Retired detective cars provided by the city FBO Insures 2005 Ford Crown Victoria Good 34 2016 Chevrolet Cruz Excellent FBO Private Commercial insurance paid for by FBO 1995 Chevrolet Lumina Fair 35 2005 Chevrolet Impala Fair Local retired police car Intergovernmental risk management association 37 2005 Ford Focus Fair Hand-me-down vehicle within the city fleet. City regularly rotates towards end of service life City Insures 38 Ford Crown Victoria Good City provides from Sheriff department Insured as part of County fleet vehicles Ford Crown Victoria Good Chevrolet Impala Good Chevrolet Impala Good Chevrolet Blazer Good 39 2000 Jeep Provided by the County County Insures 2001 Chrysler Town and Country 40 Chevrolet Van Good Montana Aeronautics County Insures 1998 Ford Taurus Good 44 1996 Mercury Cougar Fair Donated Private Policy

46 2005 Ford Taurus Fair Hand-me-down from the buildings department Insured through the city fleet policy 47 Subaru Forester Fair Privately Privately Insured 48 2000 Buick LeSabre Replacing It was donated by a pilot who flew in frequently for business about 15 years ago Insured through the same provider as the FBO’s general policy 1993 Ford F150 Fair 49 2005 Ford Expedition Good Originally purchased for specific department. As vehicles were replaced the vehicles were repurposed as surplus equipment and used as courtesy vehicles Airport authority insures 2005 Chevrolet Crown Victoria Good 50 2000 Ford Crown Victoria Fair Retired police car Fleet vehicle through city policy Source: (Survey Results) Notes: (a) Five airports in the survey reported having no courtesy car(s). (b) Nine airports in the survey reported having courtesy car(s) but did not report on year, make, model, condition, procurement, or insurance.

Summary of Survey Responses B-7 Question 12. Who is responsible for providing maintenance on the airport courtesy car(s)? Responsible for Courtesy Car(s) Maintenance Percent Number City 23.3 7 County 13.3 4 FBO 40.0 12 Private Owner 3.3 1 Other – Write In 20.0 6 (a-c) Total 30 Source: (Survey Results) (a) Airport Authority (b) Airport staff (c) Airport accepts donations from users to maintain Question 13. Is there a formal maintenance program set up for your airport courtesy car(s)? Formal Courtesy Car(s) Maintenance Program Percent Number Yes 34.5 10 No 65.5 19 Total 29 Source: (Survey Results) Question 14. What is the approximate annual cost range for maintaining your airport courtesy car? Annual Cost of Maintaining Airport Courtesy Car(s) Percent Number $0–$500 25.0 7 $500–$1,000 53.6 15 $1,000–$5,000 3.6 1 $5,000–$10,000 3.6 1 Do Not Know 14.3 4 Total 28 Source: (Survey Results) Question 15. Who is responsible for fueling the airport courtesy car(s)? Responsible for Fueling the Courtesy Car(s) Percent Number Owner 21.4 6 User 39.3 11 Donations 7.1 2 Other – Write In 32.1 9 (a-i) Total 28 (a) All of the above (b) All three methods are used. Owner, user, donations. Ultimate responsibility is owner.

B-8 Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation (c) Combination owner and user (d) Combo of user donations and owner (e) FBO (f) N/A (g) We request that customers replace fuel, Airport Authority is responsible for any gap (h) Owner but encourage user (i) Users/airport manager Question 16. How are courtesy car charges and costs budgeted for? Budgeting for Vehicle Charges and Costs Percent Number Annual Allocation 27.6 8 All Costs are Donated 10.3 3 Vehicle Charges and Costs are not Budgeted for 34.5 10 Supported Privately 10.3 3 Users Pay Fee to Use, Describe 3.4 1 (a) Other – Write In 13.8 4 (b-e) Total 29 Source: (Survey Results) (a) If user does not purchase aviation fuel at the airport, there is a $20.00 fee for the day and $40.00 overnight. (b) N/A, its operated by the FBO. They get it from Hertz. (c) N/A (d) Unknown/FBO (e) Part of our annual budget for airport vehicles Question 17. Is the airport courtesy car(s) accessible after business hours? Accessible After Hours Percent Number Yes 65.5 19 No 34.5 10 Total 29 Source: (Survey Results) Question 18. If you answered “Yes” to Question 17, describe how the vehicle is accessed after hours. How Vehicle is Accessed After Hours Count FBO hours 4 a.m.–Midnight. Must check out during these times 1 N.A. 1 Call after hour phone number and we give you a code for the keys 1 With a key located in a prior arranged location, under camera surveillance 1 Patrons can enter the building with a security code that we give them. The key is provided in the area that we tell them. 1 Sign out log 1

Summary of Survey Responses B-9 By prior arrangement. 3 By prior arrangement, customer must have completed vehicle use form and supplied a copy of driver’s license 1 Aircraft users have access to a lockbox, via onsite directions. 1 Terminal is accessible 24/7 through a keypad lockbox. Instructions are located inside the terminal next to pilot computer. Most pilots call ahead if they have plans to use the courtesy car after hours. 1 Available after business hours with pre-arranged appointment. In an emergency, airport staff can be contacted 24/7 and provide access. 1 Lockbox with a combination 1 Keys located in prior arranged area 1 24/7 sign out in lobby 1 Lockbox inside FBO 1 When prior arrangements are made, the key is left in disclosed location. 1 If a user calls during business hours, we will either place the keys in the car for them or arrange a location within the terminal building for an after-hours pickup. 1 Source: (Survey Results) Question 19. What best describes the airport courtesy car reservation or check-out policy? Reservation or Check-Out Policy Percent Number There is no formal reservation or check-out procedure, first come, first serve 53.3 16 A check-out form is required to be completed 33.3 10 Other – Write In 13.3 4 (a-d) Total 30 Source: (Survey Results) (a) Crew car and only for crew (b) Depends on the situation. We reserve or first come, first served. Sometimes we park them on the ramp with the keys in them for late arrivals. (c) N/A (d) Unknown/FBO Handles Question 20. If there is a reservation system utilized, how is this tracked? Reservation System Percent Number Paper calendar 18.5 5 No documentation, can be done by memory 3.7 1 No reservation system is used 77.8 21 Total 27 Source: (Survey Results)

B-10 Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation No 37.9 11 Yes – Please Describe 62.1 18 * Total 29 Source: (Survey Results) * Guidelines of Use Count Agreement the user has to sign 1 Courtesy car policy created describing use of the vehicle 1 FBO provides guidelines. 1 Limited to local use only 1 On the bottom half of the check-out form is a list of rules the pilot is asked to adhere to 1 Please “baby me”—Transmission slips 1 Rules for distance driven from airport 50-mile radius 1 Signed agreement—Courtesy Car Terms and Conditions of Use 1 Standard Use, around 50-mile radius, fill tank when done. 1 There’s a guideline sheet 1 Use is for less than 24 hours 1 User’s insurance is responsible for any damages to courtesy cars 1 We have a contract the user signs stating they are liable for any damage they incur and encourage the use of the vehicle to not exceed 2 hours. 1 We have a written policy. 1 Written rules in check-out log 1 Need their insurance and replace gas 1 One page of rules 1 There is a form to sign 1 Total 18 Source: (Survey Results) Question 22. Are there any special safety and security provisions in place for users of the airport courtesy car(s) such as drop box, lighting, fencing, or gates? Safety and Security Provisions Percent Number No 75.9 22 Yes – Please Describe 24.1 7 * Total 29 Source: (Survey Results) * Describe Count Drop box 1 Drop box, fencing, coded gate access 1 Fencing and gates 1 Question 21. Does your airport provide guidelines for the use of the courtesy car(s)? Are There Guidelines for the Use of Courtesy Car(s) Percent Number

Summary of Survey Responses B-11 The parking lot where the car is located is adjacent to the terminal building and both are well lighted after hours. 1 Yes, all of the above 1 Crew car only available not courtesy cars 1 Lighting and gates 1 Total 7 Source: (Survey Results) Question 23. Are there any limitations that are applicable for use of the airport courtesy car(s)? (check all that apply) Limitations of Use Percent Number There Are No Limitations of Use 13.3 4 Can Only be Used Within a Certain Area – Please Describe 53.3 16 * Can Only be Used for a Certain Duration – Please Describe 53.3 16 ** Must be of Certain Age – Please Describe 23.3 7 *** No After Hours Use or Overnights 13.3 4 Only Available for Customers that Purchase Fuel 6.7 2 Other – Please Describe 20.0 6 **** Source: (Survey Results) Note: Not all respondents who indicated limitations provided a description of those limitations. * Can Only be Used Within a Certain Area – Please Describe Count 10 miles of airport 2 30-mile radius of airport 1 5-mile radius from the center of city 1 50-mile radius of the airport 1 In town use only 1 Keeps to local area, trips allowed within prior approval. 1 Local use only 1 Tri City Area - Aztec, Bloomfield, Farmington 1 Within a two-state area since we are a border state with Ohio. 1 Can only be used within town limits 1 No more than a 30-mile radius 1 Preferred use is in the Hillsdale County 1 Within 25 miles 1 Within town (10 miles) 1 Total 15 Source: (Survey Results) ** Can Only Be Used for a Certain Duration – Please Describe Count 1 hour 1 2 hours 3 2 hours during day, overnight allowed through 0800 1

B-12 Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation 24 hours 3 3 hours 1 No overnight unless approved 1 Overnight is permitted for 1 vehicle 1 Recommended 2 hours 1 No overnights unless approved 1 2 hours, unless otherwise arranged 1 Unless prior arrangements are made, most people use car for less than 2 hours 1 Total 15 Source: (Survey Results) *** Must Be of Certain Age – Please Describe Count Over the age of 21 3 Over the age of 18 2 Over the age of 25 1 Legal pilot age 1 Total 7 Source: (Survey Results) **** Other Limitations of Use – Please Describe Count May pay $20.00 rather than purchase fuel. 1 N/A 1 Unknown/FBO handles 1 Utilize the Reasonable Person theory ... A couple hours here or there. Discretion of the FBO 1 Not available to customers only crew 1 Try to limit to 2–3 hours; limited overnight use 1 Total 6 Source: (Survey Results) Question 24. Describe the frequency of use of your airport courtesy car(s): Frequency of Use of Courtesy Car(s) Percent Number Infrequent (0–3 users per week) 34.5 10 Moderate (4–20 users per week) 55.2 16 Frequent (21–50 users per week) 3.4 1 Other – Write In 6.9 2 (a-b) Total 29 Source: (Survey Results) (a) N/A (b) Unknown/FBO handles

Summary of Survey Responses B-13 Question 25. Does the airport document the use of the courtesy car(s)? Does the Airport Document the Use of the Courtesy Car(s) Percent Number Yes 65.5 19 No 34.5 10 Total 29 Source: (Survey Results) (Questions 26–30 gathered information of user ground transportation needs.) Question 26. What are the primary needs for ground transportation at your airport? (Please check all that apply) Primary Needs for Ground Transportation Percent Number Recreation 46.9 15 Tourism 40.6 13 Business 84.4 27 Shopping/Retail 18.8 6 Destination 25.0 8 Dining/Meals 78.1 25 Lodging 59.4 19 Provide a service 28.1 9 Delivery 9.4 3 Other – Write In 0.0 0 Source: (Survey Results) Question 27. If there were no ground transportation available at your airport, how would it impact the operation of the airport? Impact if no Ground Transportation Available at Airport Percent Number No Operational and Economic Impact 18.8 6 Some Operational and Economic Impact 59.4 19 Severe Operational and Economic Impact 21.9 7 Total 32 Source: (Survey Results) Question 28. Does your airport offer any specialized ground transportation for persons with disabilities or service animal accommodations? Specialized Options for Persons with Disabilities or Service Animals Percent Number Yes 18.8 6 No 81.3 26 Total 32 Source: (Survey Results)

B-14 Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation Question 29. Are there specific locations, facilities, and signage in place for ground transportation or courtesy car(s) pick up and parking? Locations, Facilities, and Signage in Place Percent Number No 93.8 30 Yes – Please Describe 6.3 2 (a-b) Total 32 Source: (Survey Results) (a) Airport Lounge Signage (b) Enterprise has courtesy phones located in the terminal lobby for patrons to utilize when needing ground transportation Question 30. What are the biggest barriers to providing ground transportation at your airport? (check all that apply) Barriers to Providing Ground Transportation Percent Number No Options in Our Community 37.9 11 Community is Too Small to Support Ground Transportation Alternatives 41.4 12 Cost 34.5 10 Liability/Insurance 37.9 11 No Demand 17.2 5 Past Problems 3.4 1 Other – Write In 13.8 4 (a-d) Source: (Survey Results) (a) Don’t have any barriers (b) Have tried to attract an airport car rental agency with no success (c) N/A (d) No Uber yet, have Lyft Question 31. Are there any unique success stories, challenges, partnerships, modes of ground transportation, checklists, pictures, forms, arrangements, or agreements (with sensitive information redacted) that you would be willing to share with other general aviation airports? Further Information to Share Percent Number No 81.3 26 Yes – A Research Team Member Will Follow Up With You 18.8 6 Total 32 Source: (Survey Results)

Summary of Survey Responses B-15 Summary of Comments or Observations Concerning General Aviation Airport Ground Transportation and/or Courtesy Car(s) Really stress that an aircraft fuel purchase is necessary to use courtesy car We’ve had to change the rules a few times because of folks taking liberties with the vehicle, like using it, where a rental would have been more appropriate At this time, there is very little demand for transportation. Lux Air (FBO) provides very limited service on demand. For special events like NASCAR, the fleet demands are roughly 400 rental cars for the weekend. All of the fleet demands are facilitated by Lux Air. (FBO) We have a demand for courtesy cars as well as rental cars. Unfortunately, there are no rental vehicles within 30 miles and few options for obtaining another courtesy car. Passengers needing transportation are glad that we have two vehicles that can be used for trips to town They are vital to the community. Without them, the airport is nothing but an island. What good is that airport to me if I can fly into it but not leave it. Our biggest struggle was to get the county to allow the vehicle onto the insurance policy. Not having the named driver on our policy was the hang up I would like to continue providing the courtesy car, with maybe adding a bike rack for aviators that would like to adventure in our trail systems. Our courtesy cars are vital to our airport because we have a flight doctor in our town that services pilots from all over the US. People love the courtesy cars SXQ does not have any ground transportation or courtesy cars. Taxi cabs are available and there is good cell phone signal at the airport. A vital part of most small airports in remote areas such as ours. Source: (Survey Results) (Question 33. Requested name and contact information of person completing the survey.) Question 32. Are there any comments or observations that you wish to make concerning any matter related to general aviation airport ground transportation and/or courtesy car(s)?

Next: Appendix C - Checklist for Airport Courtesy Vehicle Procurement »
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Providing connectivity to the local community or region served by a general aviation airport is essential for providing a complete service to airport users and capturing economic benefit whether large or small.

The TRB Airport Cooperative Research Program's ACRP Synthesis 111: Last Mile in General Aviation—Courtesy Vehicles and Other Forms of Ground Transportation compiles options, practices, and tools for airports to use to develop a sustainable last-mile strategy to connect users of general aviation airports to the communities that they serve.

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