Assessing Equity and Identifying Impacts Associated with Bus Network Redesigns (2022)

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63   Survey Questions I. Respondent and Agency Information 1. Name, title, agency name, and contact information of primary survey respondent. 2. Which of these statements is most applicable to your agency? In the past five years (can only chose one): a. My agency has completed (planned and fully implemented) a bus system redesign. b. My agency has completed the planning of a bus system redesign and is in the process of implementing it/has partially implemented it. c. My agency is currently engaging in a bus system redesign plan (or has completed the plan but has yet to begin implementation). d. My agency is contemplating a bus system redesign. e. My agency contemplated a bus system redesign in the past five years but decided against it. f. None of the above. 3. Was the bus system redesign undertaken in response to COVID-19? a. Yes, it was undertaken as a response to COVID-19, but the planned service changes are not temporary in nature. b. Yes, it was undertaken as a response to COVID-19, but the planned service changes are temporary in nature. c. No 4. What was the name of your bus system redesign? 5. What prompted your agency’s bus system redesign? Please select all that apply. a. Changing employment or residential patterns b. Equity concerns c. On-time performance d. Reevaluation of an existing wheel-and-spoke network e. Ridership decline f. Budget increase or decrease g. Other, please describe: 6. Did your agency have goals for what it was hoping to achieve with the bus system redesign? A few examples of agency goals include better matching the bus network with current and potential future ridership demand, increasing operational efficiency and effectiveness, reducing overall operating costs, and increasing ridership. If your agency has goals for your bus system redesign, what were they? a. Yes, please describe: b. No c. Unsure A P P E N D I X B

64 Assessing Equity and Identifying Impacts Associated with Bus Network Redesigns 7. Which of the following aspects did your agency consider during the planning process? Please select all that apply. a. Service area and coverage b. Travel time impacts for individuals c. Vehicle travel time d. Bus frequency e. Bus routing f. Service Hours/Span of service g. Bus stop placement h. Cost impacts i. Impacts on Title VI-protected populations (i.e., minority and limited English proficient populations) j. Impacts on low-income persons k. Impacts on persons with disabilities l. Impacts on students m. Impacts on other equity populations n. Transfers o. Ridership p. Facilitating mode shift to transit q. Transit accessibility r. Performance s. Other, please describe: t. We did not use metrics to assess possible impacts of the plan 8. Has your agency incorporated microtransit or other types of on-demand transportation partnerships in your redesign? a. Yes b. No c. Unsure 9. Was or is your system redesign cost neutral or did it increase or reduce service costs? a. Cost neutral b. Reduced service costs c. Increased service costs 10. Was or is your bus system redesign a “blank slate” that provides a significantly altered bus system or an adjustment to the existing system that maintains similarities with the existing system? a. “Blank slate” b. Adjustment to the existing system c. Unsure II. Title VI Service Equity Analysis 11. Is your transit agency located in a large, urbanized area and operates 50 or more vehicles in peak period service? a. Yes b. No c. Unsure 12. Did you modify your service equity analysis methodology for use in the redesign? a. Yes b. No c. We have not yet completed a Title VI service equity analysis. d. Unsure

Survey Questions 65   13. At what point in the process of the bus system redesign did or will your agency conduct the Title VI service equity analysis? Please select only one. a. During the development of the redesign plan, as part of the planning process b. At the conclusion of the service planning process and final plan c. Unsure 14. How many iterations of the service equity analysis will you conduct or were conducted in the service planning process? a. One (final plan) b. Two to three c. Four or more 15. Did your transit agency make modifications to your service plan as a direct result of your Title VI service equity analysis at any point in the planning process? a. Yes b. No c. We have not yet completed a Title VI service equity analysis. d. Unsure 16. Was there ample time in your redesign schedule to accommodate service changes needed as a result of the service equity analysis findings? a. Yes b. No c. We have not yet completed a Title VI service equity analysis. d. Unsure 17. Which department led, or will lead, your Title VI service equity analysis? Select only one. a. Service Planning/Service Development b. Long-Range Planning c. Title VI / Equal Opportunity/Civil Rights Office d. Legal Counsel e. Other, please list: III. Equity Analyses Other than Title VI Service Equity Analyses The focus of this section is how equity is incorporated in bus network redesigns beyond the Title VI service equity analysis. 18. Does your agency have an established definition for “equity”? a. Yes b. No c. Unsure 19. Are there policies and/or guidance that are not Title VI that govern equity at your agency? a. Yes, please describe: b. No c. Unsure 20. Was or is equity explicitly incorporated in the goals or as a guiding principle in your service planning process? a. Yes b. No 21. Did, or does, your agency have specific equity concerns that it wanted to address through the bus system redesign? If so, what were they? a. Yes, please describe: b. No

66 Assessing Equity and Identifying Impacts Associated with Bus Network Redesigns 22. Did your agency undertake, or does it plan to undertake, any analysis (quantitative or quali- tative) of equity impacts that is not a Title VI service equity analysis? If yes, please provide a short description of the types of analysis or analyses you have conducted or plan to conduct. a. Yes, please describe: b. No 23. At what point(s) in the planning process did you conduct an analysis of the equity impacts of your redesign? Please check all that apply. a. At the outset of the planning process b. With one of the iterations of our redesign service plan c. With one or more, but not every iteration of our redesign service plan d. With every iteration of our redesign service plan e. With our final plan 24. Did your transit agency make modifications to your service plan as a result of your equity analysis? a. Yes, please describe: b. No c. We have not yet completed an equity analysis. d. Unsure e. Other, please describe: 25. Did you incorporate information gathered through stakeholder and community engage- ment in your equity analysis (es)? a. Yes, please describe: b. No 26. Did your agency consider equity in other nonservice aspects of the bus system redesign, e.g., fares, stop amenities, transfer policies? If so, please describe. a. Yes, please describe: b. No 27. Did your agency include, or does it plan to include, equity-related metrics in your measures of post-implementation success? a. Yes, please describe: b. No IV. Community Engagement 28. Did your agency utilize a Public Engagement Plan for your bus system redesign? a. Yes b. No c. Unsure 29. Did or will your transit agency conduct any analyses to determine which languages other than English will be translated or interpreted in public engagement materials and activities? a. Yes b. No 30. How did you conduct an analysis of languages other than English for which translation or interpretation would be needed for your public engagement materials and activities? Please select all that apply. a. Census analysis b. Title VI Language Access or Limited English Proficiency Plan c. Community-based organization input d. We did not conduct this type of analysis. e. Unsure f. Other, please describe:

Survey Questions 67   31. Did you identify specific equity populations or communities and their presence in your service area in your Public Engagement Plan? Please select only one. a. Yes, we did this using Census or other local data only. b. Yes, we did this using stakeholder input only. c. Yes, we did this using Census data or other local data and stakeholder input. d. Yes, we did systemically, using a methodology that included neither Census data nor stakeholder input. e. Yes, we did this using ridership or on-board survey data. f. No g. Unsure 32. What community engagement strategies did your agency/will your agency employ? Please select all that apply. a. Community/public meetings b. Conducted public meetings at times other than weekday evenings c. Design of culturally aware public engagement activities, e.g., public engagement acti- vities that take into account the documented preferred methods of engagement of a particular community d. Event engagement e. In-person meetings with key community stakeholders f. Interpretation for languages other than English g. On-board surveys h. Online software i. Online surveys j. Paid advertising k. “Pop-up” engagement at transit centers, community facilities, retail locations, festivals, or other activity centers in the community l. Physical signage at bus stops or other agency property m. Physical signage on buses n. Project page on existing agency website o. Provided children’s activities or childcare at public engagement p. Providing information and publishing articles in local community and non-English language media q. Purposely selected meeting locations convenient for identified equity populations in our service area r. Recorded announcements on buses s. Social media t. Stand-alone project website u. Street/public space engagement v. Translation of materials, including any surveys, into languages other than English w. Virtual meetings with key community stakeholders x. None y. Other, please describe: 33. Has your agency taken any specific actions to ensure participation of equity populations during COVID-19 outreach? If so, what are they? a. Yes, please describe: b. No/not applicable 34. Did you collect demographic data on individuals who participated in public engagement activities? a. Yes, please describe: b. No c. Unsure

68 Assessing Equity and Identifying Impacts Associated with Bus Network Redesigns 35. Does your agency measure success in the inclusion of equity populations? If yes, please list the metrics you use. a. Yes, please describe: b. No c. Unsure 36. What engagement strategies or aspects of your public engagement were the most successful at engaging equity populations? 37. How did your agency incorporate input from equity communities into the service plans for your bus system redesign? V. Conclusion 38. Is there anything else you would like us to know about your agency’s bus system redesign and equity? Please limit your response to 500 words. 39. Are you able to provide any examples of completed equity analyses, equity-inclusive or focused public participation plans or reports on public participation conducted, and final Title VI service equity analysis? If so, please upload them using this FTP server.