National Academies Press: OpenBook

The Impacts of Vehicle Automation on the Public Transportation Workforce (2022)

Chapter: Appendix C - Indirectly Affected Key Job Profiles

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Suggested Citation:"Appendix C - Indirectly Affected Key Job Profiles." National Academies of Sciences, Engineering, and Medicine. 2022. The Impacts of Vehicle Automation on the Public Transportation Workforce. Washington, DC: The National Academies Press. doi: 10.17226/26613.
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Page 111
Page 112
Suggested Citation:"Appendix C - Indirectly Affected Key Job Profiles." National Academies of Sciences, Engineering, and Medicine. 2022. The Impacts of Vehicle Automation on the Public Transportation Workforce. Washington, DC: The National Academies Press. doi: 10.17226/26613.
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Page 112

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C-1   Indirectly Affected Key Job Profiles Table C-1 presents each indirectly affected job profile, including the job title, typical job functions, and priority KSAs. Much of Table C-1 was adapted from the Public Transporta- tion Occupational Guidebook (Herzog et al. 2012). The impacts on indirectly affected jobs were not estimated using the workforce effect calculator; however, impacts were be described qualitatively. A P P E N D I X C Table C-1. Profiles of the indirectly affected key jobs. Job Title Typical Job Functions Priority KSAs Bus Garage Superintendent • Develops and implements policies and oversees the management of day-to-day operations. • Responsible for monitoring programs and policies, tracking performance, and providing written evaluations for senior staff. • Strong understanding of policies and procedures related to the public transportation department. • Knowledge and skills gained from 2 or 4 years of managerial or industry experience. • Oral and written communication and managerial skills. Bus Operations Trainer • Acquaints vehicle operators with both internal agency policies and external regulations. • Trains new operators on proper inspection and safe operation of vehicles, evaluates operator skills for job promotions and state or federal certifications, increases operator proficiency, ensures training records are maintained, and administers appropriate tests. • May also conduct refresher training courses. • Understanding of vehicle operations policies/procedures. • Knowledge and skills gained from 10 years of operator experience preferred. • Oral and written communication, organizational, planning, and record-keeping skills. • Training skills. • Ability to safely operate transit buses. Maintenance Trainer • Ensures that both new and incumbent workers get the hands-on training required to be successful in their positions. • Conducts hands-on instructional sessions. • Ensures that training records are maintained. • Administers appropriate tests. • May conduct periodic refresher training courses. • Understanding maintenance policies and procedures. • Knowledge and skills gained from 10 years of operator experience preferred. • Oral and written communication, organizational, planning, record- keeping, and training skills. Parts Clerk • Uses computers to track parts and supply inventories. • Knowledge and skills gained from 1 to 2 years of parts experience. • Communication, organizational, computer, and record-keeping skills. • Provides vehicle repair workers and others with tools and supplies and unpacks and organizes deliveries. • Detail oriented. • May need a license to operate a forklift or other vehicle. (continued on next page)

C-2 The Impacts of Vehicle Automation on the Public Transportation Workforce Table C-1. (Continued). Short-Range Transit Planner/Schedule Maker • Develops annual service plan and route schedules for buses and trains based on an intimate understanding of traffic and ridership patterns. • Accounts for man-made physical and geographical barriers, peak traffic flows, and community needs. • Strong understanding of policies and procedures related to public transportation route planning. • Knowledge and skills gained from 3 to 5 years of experience. • Detail oriented, with a strong understanding of traffic patterns. • Both hard analytical and creative problem-solving skills. Transit Safety and Security Personnel May include both civilians (e.g., security guards) and sworn officers: Officers • Patrols facilities and vehicles, investigates suspicious activities, intervenes to stop criminal acts, inspects baggage or cargo, enforces fare collection, and screens passengers to detect and prevent potentially dangerous objects from being transported into public transportation facilities. • Assists with emergency management and works to de-escalate conflict with regard to passengers or workers. • Has power to arrest. Civilians (e.g., security guards) • Patrols facilities and vehicles, investigates suspicious activities, enforces fare collection, and calls on sworn officers if needed and for criminal activity. • Assists with emergency management and works to de-escalate conflict with regard to passengers and workers. • Acts as a deterring presence to protect transit agency assets, employees, and passengers. • Understanding of local, state, federal, and public transportation security laws, policies, and procedures. • Very close attention to detail and the ability to work under pressure. • Oral and written communication, record-keeping, and conflict management skills. Source: Adapted from Herzog et al. (2012). O&M Facilities Maintainer • Oversees the work of janitors/cleaners and maintenance helpers. • The work may include carpentry, heating, electrical, plumbing, painting, and/or air conditioning. • Handles workers, keeps records, prepares reports, and develops and follows budgets. • Knowledge and skills gained from 3 to 5 years of directly related trade experience at journeyman level. • Supervisory experience in facilities management or building management preferred. • Communication, record-keeping, budgeting, computer, and problem- solving skills. • Detail oriented. • Ability to work with a varied staff. Job Title Typical Job Functions Priority KSAs

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Advancements in the automation of transit vehicles will likely have significant impacts; however, the possible effects on the public-transportation workforce is largely unknown. This is due partly to the fledgling state of transit vehicle automation and partly to the significant amount of uncertainty about how and when automated transit services become more prevalent.

The TRB Transit Cooperative Research Program's TCRP Research Report 232: The Impacts of Vehicle Automation on the Public Transportation Workforce provides an analysis of the possible impacts of automation on the public transportation workforce.

Supplemental to the report are:

· Staffing Count Survey

· APTATech Workshop Presentation

· Workshop Notes

· Employee Survey

· Survey Flyer

· Industry Webinar Presentation

· Industry Poll Data

· Task Impact Ratios, and

· Workforce Effect Estimates.

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