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42 Taking Action Chapter 2 gave detailed descriptions of the solutions applicable to the areas along the airport journey. Now you can use this section to help decide which solutions to consider and implement for your airport. In addition, a downloadable solution worksheet, âTaking Action,â is available at www.nap.edu by searching for ACRP Research Report 241: Toward a Touchless Airport Journey. e worksheet will walk you through your airport journey areas in the same way as Chapter 2 of this guide, enabling you to do the following: ⢠Check o the solutions you have already implemented. ⢠Identify which solutions you will consider next and take note of your next actions for each. ⢠Review the overall cost and IT requirements for each solution. In building your worksheet, use the best practices and lessons learned identi ed in Chapter 1 of this guide: C H A P T E R 3 Connect with Airport Strategy or Technology Direction Understand the Importance of Strong Leadership Collaborate with Your Stakeholders Focus on Helping the Passenger Communicate with the Passenger Leverage Additional Resources inthe Community and Beyond Understand the Importance of Data
