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Suggested Citation:"3 Keeping Learners in the Field." National Academies of Sciences, Engineering, and Medicine. 2022. Exploring the Role of Health Professional Students and Trainees as Members of the Health Workforce During Crises: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/26695.
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3

Keeping Learners in the Field

Session objective: To understand the decision-making process of choices made by educational leaders during the COVID-19 pandemic to not remove learners from in-person, experiential learning.

Erin Patel, acting chief of health professions education for the Office of Academic Affiliations at the Veterans Health Administration, opened

Suggested Citation:"3 Keeping Learners in the Field." National Academies of Sciences, Engineering, and Medicine. 2022. Exploring the Role of Health Professional Students and Trainees as Members of the Health Workforce During Crises: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/26695.
×

the second session of the workshop by noting that the first session presented three leaders who made the difficult decision to remove learners from in-person clinical and community experiences at the beginning of the COVID-19 pandemic. While learners continued to progress and gain skills through virtual or remote experiences, she said, it is not yet known how missing in-person experiences will affect their skills and competencies or affect their views of themselves as health professionals. In this second session of the workshop series, leaders who chose to keep learners physically present during clinical rotations shared the details of their decision-making processes. Before turning to the speakers, Robert Cain described a second iteration of a decision tree incorporating aspects of the first session speakers’ suggestions.

UNIFORMED SERVICES UNIVERSITY OF THE HEALTH SCIENCES (USUHS) GRADUATE SCHOOL OF NURSING

Laura Taylor, Program Director and Chair Heather Johnson, Director and Chair, Family & Women’s Nurse Practitioner Program

Laura Taylor and Heather Johnson shared the decision-making process that led the Uniformed Services University of the Health Sciences (USUHS) to keep advanced practice nurse clinician learners in clinical settings during the pandemic. The mission of the Daniel K. Inouye Graduate School of Nursing, said Taylor, is “learning to care for those in harm’s way.” Students in the USUHS Graduate School of Nursing begin their educational programs with in-person didactic instruction and short clinical experiences in the first year. By the second year, instruction is conducted virtually and in the third year, students participate in a full clinical immersion. The school uses a cohort structure in which students start and end as part of the same cohort and attend the same classes. If a student fails a course, they are removed and sent back to active-duty service.

When the COVID-19 pandemic began, Taylor reflected, there were a number of concerns and challenges. Students come from dozens of different military locations; during the pandemic, this meant dozens of different decision-making processes were followed regarding when students could leave their military site and begin school. The program usually starts in May, but it was delayed until July so all students could start at the same time. Delaying the program longer was not an option because students may not be available later because of their rank and promotion status. Johnson commented that delaying the program would have downstream effects on the workforce of the military. Taylor added, “It was either we run an immediate, just-in-time curriculum, or we don’t produce nurses.” Furthermore,

Suggested Citation:"3 Keeping Learners in the Field." National Academies of Sciences, Engineering, and Medicine. 2022. Exploring the Role of Health Professional Students and Trainees as Members of the Health Workforce During Crises: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/26695.
×

said Taylor, first-year students who were able to arrive at school before the new start date were used in intensive care units (ICUs) and emergency rooms (ERs) to address pandemic-related needs, depending on their prior clinical or educational experience.

Johnson picked up the train of thought, saying students who were already in the program were kept in their clinical locations as long as it was safe. In late March, when borders to the United States were potentially going to close, students outside the country were brought back. Second-year students, who would normally have been moving to their third-year site, were placed in local ICUs, ERs, and U.S. Department of Veterans Affairs facilities, and the curriculum was adjusted so students had a longer period of didactic instruction and skill building. Third-year students, who were already immersed in clinical experiences at military treatment facilities, were able to graduate 6 weeks early in order to serve in their full capacity. Taylor noted that because of the students’ rich experiences, in terms of clinical hours in their third year, early graduation did not negatively affect their clinical hour requirements.

One challenge, said Johnson, was determining which parts of the curriculum had to be delivered in person and which parts could be adapted for virtual or simulated learning. For example, because some students were not getting hands-on experience in clinical settings, in-person skills labs and simulations were used to compensate for these gaps. Despite the fact that the pandemic forced changes in the clinical setting, there was no change to the required minimum hours of clinical experience. It was critical that students gain the required hours and graduate on time, said Johnson, because the system is “kind of a machine” that requires one student to move on so another student can take their place. To make up for lost clinical hours, students participated in simulations, delivered care via telehealth, and participated in face-to-face workshops with faculty. While students missed out on some experiences of delivering care face to face, said Johnson, their telehealth experiences were useful and helped them grasp the challenges and opportunities of telehealth.

The school returned to in-person simulations in September 2020, with limited faculty and students present, and relied on personal protective equipment (PPE) and physical distancing to avoid COVID-19 transmission. These simulation experiences were usually accompanied by peer-to-peer feedback, which was unfortunately not possible during the pandemic owing to limited numbers of faculty and students in the lab. An additional challenge, remarked Taylor, was ensuring the school had the technological capacity to support new and expanded types of learning; because of military restrictions, it could not simply buy products off the shelf.

A number of approaches were implemented by USUHS to keep students safe during in-person experiences, said Taylor. These included health

Suggested Citation:"3 Keeping Learners in the Field." National Academies of Sciences, Engineering, and Medicine. 2022. Exploring the Role of Health Professional Students and Trainees as Members of the Health Workforce During Crises: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/26695.
×

screenings, grouping students into cohorts for all classes, and strict limits on the number of faculty and students permitted on campus at any one time. Johnson said that the effect of all of the pandemic-related changes is still unknown. While students continued receiving the content either synchronously or asynchronously, and everyone fulfilled their clinical hours, there still may be some unfilled gaps.

For example, site visits are a normal part of the program, and during the pandemic, these were not always possible to conduct. In addition, students may have missed out on some normal, noncrisis types of care experiences; for example, many people did not come in for preventive screenings during the pandemic. It is necessary, she said, to evaluate the just-in-time approach to determine where gaps are and how they can be filled. Despite these potential gaps, said Johnson, students were able to stay safe and participate in the “incredible experience” of working and learning during a pandemic.

HOUSTON METHODIST HOSPITAL

Jessica S. Thomas, Department of Pathology and Genomic Medicine

Prior to the pandemic, said Jessica Thomas, Houston certainly had its share of experience with disasters such as floods and hurricanes. During these crises, the health professions education system found ways to maintain training and education. COVID-19 was different, however, with strict regulations that rendered in-person education “nearly impossible.” Houston Methodist Hospital (HMH) explored alternative modalities to meet the workload and educational requirements for trainees, including virtual research curricula, some trainees working from home, and conducting consults and handoffs by phone. Ultimately, the department of pathology and genomic medicine at HMH planned and executed a trainee-oriented, stepwise emergency response that began in March 2020.1 The goals of the program were to optimize workflow, maintain high-quality patient care, give trainees a continuous education experience, and involve students in some of the unique pandemic-related learning opportunities.

The 4-year pathology training program at HMH, said Thomas, has residents doing 4-week blocks of rotations, with the majority of the trainees in anatomic pathology and a smaller number in clinical pathology at any given time. When the pandemic began, the number of surgical and other procedures decreased significantly, and the case load for anatomic pathology dropped in tandem (Figure 3-1). The consequence of this reduction

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1 See https://pubmed.ncbi.nlm.nih.gov/32995494 (accessed July 6, 2022).

Suggested Citation:"3 Keeping Learners in the Field." National Academies of Sciences, Engineering, and Medicine. 2022. Exploring the Role of Health Professional Students and Trainees as Members of the Health Workforce During Crises: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/26695.
×
Image
FIGURE 3-1 Changes in cases in pathology during spring 2020.
SOURCE: Thomas presentation, October 27, 2021.

in cases was that residents did not have a high enough workload for an appropriate training experience.

Phase 1 of the response plan began in late March by dividing the trainees into two groups, one working remotely and the other working onsite. This had the benefit of both reducing potential COVID-19 exposures, as well as increasing the workload for the trainees who were on site. However, Thomas added, the trainees did not like this approach because they wanted to be involved in what was happening in pathology, particularly in regards to work related to COVID-19. By mid-April, all trainees were back on site, and most had been redeployed to work in clinical pathology. There was increased activity in the clinical pathology arena owing to demand for

Suggested Citation:"3 Keeping Learners in the Field." National Academies of Sciences, Engineering, and Medicine. 2022. Exploring the Role of Health Professional Students and Trainees as Members of the Health Workforce During Crises: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/26695.
×

SARS-CoV-2 testing, which involved development and clinical validation of assays.

HMH was the first academic medical center in the United States to obtain emergency approval for COVID-19 convalescent plasma therapy. This work involved recruiting consenting donors and collecting and distributing convalescent plasma. Trainees who had been redeployed to clinical pathology participated in a number of activities, including

  • daily service work,
  • optimization of existing workflows,
  • organization of laboratory areas for SARS-CoV-2 testing,
  • assay development and clinical validation,
  • procuring reagents and dealing with supply chain issues,
  • drafting documents to submit to the Food and Drug Administration, and
  • research.

During the pandemic, the clinical pathology department underwent major reorganization; for example, the transfusion medicine service added trainees to assist with the convalescent plasma trial (Figure 3-2).

Trainees participated in daily education during their COVID-19 redeployment, said Thomas. A COVID-19 virtual daily seminar series was implemented, open to all trainees, program directors, laboratory medical directors, and pathology faculty. These seminars covered updates on laboratory medicine, details of workflow changes in individual laboratories, and overviews of literature related to COVID-19. There were a variety of special topics covered as well, ranging from autopsy findings in COVID-19 patients to informatics during the pandemic.

Image
FIGURE 3-2 Changes to transfusion medicine service during COVID-19.
SOURCE: Thomas presentation, October 27, 2021.
Suggested Citation:"3 Keeping Learners in the Field." National Academies of Sciences, Engineering, and Medicine. 2022. Exploring the Role of Health Professional Students and Trainees as Members of the Health Workforce During Crises: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/26695.
×

A number of changes were made to maintain effective communication within the pathology department, including more frequent trainee meetings with the program director, multiple daily didactic virtual sessions, promoting trainee participation in virtual sessions through interactive tools, and making meeting minutes and COVID-19 seminar materials available to all. The safety of the trainees was ensured through a combination of approaches, including adequate PPE, daily temperature checks, testing for exposure and/or for surveillance, and provision of alternate housing when needed. In addition, the hospital conducted resilience and mindfulness workshops free of charge.

According to Thomas, trainees overall were “thrilled” with what they were involved with during the COVID-19 pandemic, and they were exposed to unique educational opportunities although there were some negative consequences. These included reduced participation in autopsies, fewer opportunities to perform procedures, and reduced exposure to non-COVID-19 molecular testing. In addition, it is still unknown what effect physical distancing may have had on trainee education, well-being, and mental health. Despite the challenges, trainees were exposed to unique educational experiences, laboratory service learning, and research opportunities. Throughout the pandemic, HMH and the pathology department remained committed to providing a high-quality, safe training environment for trainees, said Thomas. As a result, many trainees published manuscripts, presented at national meetings, and are participating in ongoing research projects.

KEY QUESTIONS

To encourage interprofessional and cross-sectoral dialogue, participants joined breakout groups for a facilitated discussion to come up with one question or comment for the panelists. Yoni Siden, M.D. and M.P.P. candidate at the University Hospital in Michigan, raised the issue of generalizability and whether the armed services, with its military mission, and pathology, that is not as patient facing as other disciplines, might be unique situations not representative of challenges faced by others in the health professions. Johnson, USUHS nursing, responded by saying they experienced multiple challenges despite being well resourced. Just like other educational institutions, USUHS must be responsive to the health care system in which the education is embedded and the nursing students must meet their competencies for graduation, the same as learners in other nursing programs. Taylor added that responding to the pandemic took her faculty “into the twenty-first century.” For her, what is important for all institutions moving forward is to find the sweet spot combining technology with in-person experiential education.

Suggested Citation:"3 Keeping Learners in the Field." National Academies of Sciences, Engineering, and Medicine. 2022. Exploring the Role of Health Professional Students and Trainees as Members of the Health Workforce During Crises: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/26695.
×

Siden then asked about competencies: “How can we assess and measure the competencies that were or were not met by trainees, and how can we identify new competencies that they gained that may not have been identified as important before?” Thomas responded by saying there are core competencies in health professions training programs that have not changed at all over the course of COVID-19. However, as competencies are revised in the coming years, she imagines that some changes may be introduced because of what has happened during the pandemic. In Thomas’s experience at HMH, all of the trainees met the expected competencies, and at the same level as in the past. Of note was that most of her fourth-year pathology learners educated during COVID-19 reported feeling more prepared than they expected because of unique in-depth experiences made possible as a result of COVID-19.

Kenya Beard, associate provost for social mission and academic excellence at Chamberlain University, and other participants were curious about imposter syndrome. She commented that some have suggested learners are feeling imposter syndrome, and then she asked what evidence is driving this belief. Thomas said this has been an issue in medical education for a while. Students have “checked all the boxes” of their education and training, yet do not feel confident or prepared to “immediately take off as an attending physician.” Thomas then pointed to feedback from her graduating students during COVID-19 indicating they felt “far better prepared than they had planned to be,” in part because of their exposure to unique in-depth experiences related to COVID-19. For example, trainees were able to validate an assay from start to finish, prepare the paperwork, and see it go into use. These kinds of experiences, she said, were not usually available to past trainees.

Participants in the group led by Lisa VanHoose, owner and executive director of Ujima Institute, questioned how the panelists used formative assessment and mentorship during training and after graduation to address any learner-identified needs since caseloads and processes had deviated from typical practice. While the speakers did not have time to respond, VanHoose’s inquiry is at the heart of the workshop and provided a segue to the next workshop session (see Chapter 4), which looked at this issue from a learner’s perspective.

Suggested Citation:"3 Keeping Learners in the Field." National Academies of Sciences, Engineering, and Medicine. 2022. Exploring the Role of Health Professional Students and Trainees as Members of the Health Workforce During Crises: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/26695.
×
Page 13
Suggested Citation:"3 Keeping Learners in the Field." National Academies of Sciences, Engineering, and Medicine. 2022. Exploring the Role of Health Professional Students and Trainees as Members of the Health Workforce During Crises: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/26695.
×
Page 14
Suggested Citation:"3 Keeping Learners in the Field." National Academies of Sciences, Engineering, and Medicine. 2022. Exploring the Role of Health Professional Students and Trainees as Members of the Health Workforce During Crises: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/26695.
×
Page 15
Suggested Citation:"3 Keeping Learners in the Field." National Academies of Sciences, Engineering, and Medicine. 2022. Exploring the Role of Health Professional Students and Trainees as Members of the Health Workforce During Crises: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/26695.
×
Page 16
Suggested Citation:"3 Keeping Learners in the Field." National Academies of Sciences, Engineering, and Medicine. 2022. Exploring the Role of Health Professional Students and Trainees as Members of the Health Workforce During Crises: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/26695.
×
Page 17
Suggested Citation:"3 Keeping Learners in the Field." National Academies of Sciences, Engineering, and Medicine. 2022. Exploring the Role of Health Professional Students and Trainees as Members of the Health Workforce During Crises: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/26695.
×
Page 18
Suggested Citation:"3 Keeping Learners in the Field." National Academies of Sciences, Engineering, and Medicine. 2022. Exploring the Role of Health Professional Students and Trainees as Members of the Health Workforce During Crises: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/26695.
×
Page 19
Suggested Citation:"3 Keeping Learners in the Field." National Academies of Sciences, Engineering, and Medicine. 2022. Exploring the Role of Health Professional Students and Trainees as Members of the Health Workforce During Crises: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/26695.
×
Page 20
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The onset of COVID-19 pandemic and inundation of the U.S. health care system emphasized infrastructural and health professional education vulnerabilities. A planning committee of the National Academies of Sciences, Engineering, and Medicine Global Forum on Innovation in Health Professional Education conducted a series of public workshops in the fall of 2021 to explore whether students and trainees should be viewed as members of the health workforce, particular in times of emergency as was experienced during the COVID-19 public health crisis. The planning committee gathered educators, students, administrators, and health professionals to share ideas, experiences, and data to strategize expansion of learning opportunities for medical trainees and enhancement of medical preparedness to unforeseen crises without compromising the quality of patient care. The workshops explored issues such as identifying evidence on value-added roles for students to serve in the delivery of care and in a public health capacity, and balancing the role of learners as consumers (tuition payers) and not licensed providers versus members of the health workforce. This Proceedings highlights presentations and discussions from the workshop.

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