National Academies Press: OpenBook

Fare-Free Transit Evaluation Framework (2023)

Chapter: Appendix B - Transit Agency Survey Instruments

« Previous: Appendix A - Transit Agency Survey Methodology and Findings
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Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
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APPENDIX B

Transit Agency Survey Instruments

TCRP J-11/Task 39: EVALUATION FRAMEWORK FOR FARE-FREE PUBLIC TRANSPORTATION

Survey of Transit Agencies with Existing Fare-Free Service

Nelson\Nygaard has been retained by the Transportation Research Board/Transit Cooperative Research Program (TCRP) to develop a framework for evaluating fare-free public transportation. The research will examine the benefits, costs, and tradeoffs that must be considered by public transit agencies, policymakers, and other stakeholders as they look towards full or partial elimination of fares. As part of this research, we are surveying transit agencies in two categories: (1) agencies that currently provide full or partial fare-free service and (2) agencies without existing fare-free service. This survey is directed to transit agencies in the first category. Although many transit agencies temporarily implemented fare-free service starting in 2020 due to the COVID-19 pandemic, our research is only focusing on evaluating permanent fare-free service. If you have received the wrong survey, please contact our Principal Investigator, Cristina Barone, at cbarone@nelsonnygaard.com.

For the purposes of this research, we are defining partial fare-free transit agencies as those that:

  • Allow specific groups of riders to use transit services for free based on age, disability, income, student status, or other eligibility criteria
  • Provide fare-free service on specific transit routes or transit modes

The questions in this survey are designed to get an understanding of the factors that go into evaluation and implementation of fare free service. If you have the data available, we would appreciate information about ridership, on-time performance,

Page 99
Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
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service changes, capital investments, operating costs, fare collection costs, and transit agency revenues as they relate to fare-free transit at your agency. If detailed data is not available, estimates or opinions are sufficient. You are encouraged to collaborate with your transit agency colleagues to complete the survey. Individual names and titles will be anonymized prior to the publication of the framework, but survey responses may be associated with your transit agency.

Please complete and submit this survey by Friday, April 30th, 2021. If you have questions regarding this survey or the research project, please contact Cristina Barone at cbarone@nelsonnygaard.com. You may be contacted by Nelson\Nygaard after the survey is complete to help clarify your answers or obtain additional information.

About the Program

  1. Tell us about yourself:

    Name of transit agency:

    Respondent name(s):

    Respondent role(s):

    Email address(es):

    Phone number(s):

  2. May Nelson\Nygaard follow up with you in the coming months as we develop the evaluation framework?

    images Yes images No

  3. Describe the transit agency’s fare structure:

    images Fully fare-free

    images Partially fare-free. For what groups and/or what services?

Current Program Initiation

  1. When was the fare-free transit service implemented? Start month and year (an estimate is fine):

    images Not applicable

  2. What were the key reasons the transit agency decided to implement full or partial fare-free service?
Page 100
Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
×
  1. Did the transit agency establish goals and objectives that support fare-free service?

    images Yes images No images Not sure

    If yes, what were the goals and objectives and how did, or will, fare-free service help the agency reach those goals?

  2. How did the transit agency plan for the move to fare-free service? [select all that apply]

    images Feasibility study

    images Fare-free pilot

    images Best practices and/or peer agency review

    images Other

    images Not sure images Not applicable

    Any details you would like to share?

  3. What were the challenges (e.g., operational, administrative, or political) with running or initiating a fare-free program?
  4. What would have been / what would be helpful tools to assist in the implementation process for fare-free service?
  5. If the transit agency is partially fare-free, is additional fare-free service being considered or studied?

    images Yes, considered and/or studied

    images Yes, we studied it and decided to not implement fully fare-free service (skip to Q. 13)

    images No (skip to Q. 14) images Not sure (skip to Q. 14) images Not applicable (skip to Q. 14)

  6. If the transit agency is considering or studying additional fare free service, what groups or services will / would become fare-free?

    images All riders and services

    images Specific groups of riders

    images Specific services, modes, or routes

    images Not sure images Not applicable

    What specific groups or services?

Page 101
Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
×
  1. When will the additional fare-free transit service be implemented? Start month and year:

    images Not applicable

  2. If the agency studied and decided not to implement additional fare-free service, would you be willing to share more details or any outcomes of your transit agency’s work?

    images Not applicable

Program Evaluation

  1. Prior to going fully or partially fare-free, did the transit agency evaluate the success of the policy? If the agency is planning to go fully or partially fare-free, are you currently developing an evaluation plan?

    images Yes images No (skip to Q. 17) images Not sure (skip to Q. 17)

  2. If yes, what metrics were or will be included in the program evaluation (before, during, and after implementation)?
  3. If evaluated, what were key conclusions of the program evaluation?
  4. What would have been / what would be helpful tools to assist in the evaluation process for fare-free service?

Funding

  1. Please tell us about your transit agency’s farebox recovery (fare revenues over operating costs):

Farebox recovery ratio prior to fare-free implementation:

Farebox recovery ratio since initiating fare-free service (ideally 2019 data):

  1. How did / how will the transit agency make up for the gap in fare revenues from fare-free transit? Please list the alternative revenue sources that have replaced fares.
  2. What other revenue streams were considered, if any?
Page 102
Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
×

Community Support and Equity

  1. Was community outreach (polling, surveys, etc.) done in advance of the move to full or partial fare-free service?

    images Yes images No images Not sure images Not applicable

    If yes, what methods were used?

  2. Have there been follow-up outreach efforts about fares since going fully or partially fare-free?

    images Yes images No images Not sure images Not applicable

    If yes, what methods were used?

  3. How has the community responded to fare-free service?

    images Very supportive images Supportive images Neutral images Not supportive images Very unsupportive

    Any details you would like to share?

  4. If applicable, how does the transit agency continue to promote the value of fare-free service to agency management, policymakers, stakeholders, and/or the community?
  5. Did the transit agency implement fare-free transit to achieve transit agency and/or community goals related to equity and affordability?

    images Yes images No images Not sure

    Any details you would like to share?

  6. Has fare-free service affected equity and social outcomes in the community? If so, can you provide more information about how the outcomes were measured and the results?

The following questions ask about any changes and policies that were seen or anticipated because of new fare-free service. If the transit agency has always been partially or fully fare-free and is not considering, studying, or implementing additional fare-free service, skip to Q. 44.

Page 103
Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
×

Ridership Impacts

  1. Did the transit agency see a change in transit ridership after the implementation of fare-free service, or what change do you anticipate?

    images Increase in ridership

    images No change in ridership

    images Decrease in ridership

    images Not sure

    If ridership changed, by how much? An estimate is fine.

  2. Did you notice an increase or decrease in ridership of particular population groups, or what change do you anticipate (e.g., youth, university students, working-age adults, older adults, women, people of color, low-income people, people experiencing homelessness)?
  3. Did you see a change in passenger origins and destinations?

    images Yes images No images Not sure images Not applicable

    If yes, can you provide more detail?

  4. How do you accurately count passenger trips without fare payment? [select all that apply]

    images By drivers on paper

    images By drivers with tablets or other digital technology

    images Automatic Passenger Counters (APCs)

    images Manual ride checks on a sampling of trips

    images Other:

  5. How did you count passenger trips before fare-free service? [select all that apply]

    images By drivers on paper

    images By drivers with tablets or other digital technology

    images At the farebox

Page 104
Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
×

images Automatic Passenger Counters (APCs)

images Manual ride checks on a sampling of trips

images Other

images Not sure

images Not applicable

  1. Did the transit agency notice changes to route and/or systemwide on-time performance (e.g., changes in boarding and dwell time, routes running on time more/less often, changes in on-time performance for known reliability trouble spots), or what change do you anticipate?

    images Improvement in on-time performance

    images No change in on-time performance

    images Deterioration in on-time performance

    images Not sure

    Any details to share?

  2. What positive and/or negative impacts (real or perceived) did passengers experience from fare-free implementation, or what impacts are anticipated?
  3. What positive and/or negative impacts (real or perceived) did drivers experience from fare-free implementation, or what impacts are anticipated?

Operational and Capital Impacts

  1. Did the transit agency make any changes to service after going fare-free, or what changes are anticipated?

    images Increased service

    images Increased service unrelated to fare-free implementation

    images No significant change to service

    images Changes to service that did not require additional resources

Page 105
Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
×

images Reduced service

images Not sure

If there was a change, how much in revenue hours? An estimate is fine. If additional resources were not needed, can you provide more detail about the changes?

  1. Did the transit agency need to increase staffing because of going fare-free, or what changes are anticipated? [select all that apply]

    images Yes, administrative employees

    images Yes, operations employees

    images Yes, maintenance employees

    images Yes, other employees

    images No

    images Not sure

    If yes, how many staff members (full-time equivalents) did you have prior to implementation and how many additional staff did you hire? An estimate is fine.

  2. Did the transit agency purchase additional rolling stock and/or increase the peak fleet size because of the move to fare-free, or what changes are anticipated? [select all that apply]

    images Yes, additional fixed-route vehicles

    images Yes, additional paratransit vehicles

    images Yes, other additional vehicles

    images No

    images Not sure

    If yes, how many additional vehicles (of each type)? An estimate is fine.

  3. Did the transit agency expand or purchase additional facilities because of going fare-free, or are changes anticipated?
Page 106
Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
×

images Yes images No images Not sure

If yes, which facilities and what was the approximate value?

  1. Did the transit agency quantify fare administration and collection costs before the fare-free program started (e.g., pass sales, farebox maintenance, fare counting, accounting, facilities, administration, customer service, marketing)?

    images Yes images No images Not sure

  2. If yes, what were the costs for fare administration and collection before the fare-free program was implemented?

    Year of evaluation:

    Capital costs:

    Operating costs:

    Administrative costs:

  3. Were any operating practices or policies modified because of the fare change (e.g., consolidating bus stops), or are changes anticipated?

    images Yes images No images Not sure

    Any details you would like to share?

Paratransit Impacts

  1. Was ridership on ADA complementary paratransit services impacted after fare-free implementation, or what impacts are anticipated?

    images Increase in ridership

    images No change in ridership

    images Decrease in ridership

    images Not sure

    If paratransit ridership was impacted, by how much? An estimate is fine.

Page 107
Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
×
  1. Was paratransit service impacted after fare-free implementation, or what impacts are anticipated?

    images Increase in revenue hours

    images No change in revenue hours

    images Decrease in revenue hours

    images Not sure

    If paratransit service was impacted, by how much in revenue hours? An estimate is fine.

  2. Did the transit agency implement any measures to keep paratransit costs down, or what measures are anticipated (e.g., tightening eligibility, implementing in-person eligibility assessments, changes to fixed-route service area and/or span)?

Enforcement and Security

  1. Did the transit agency have or implement any practices regarding non-destination fare-free passengers (e.g., people experiencing homelessness, teenagers), or does the transit agency anticipate implementing practices?

    images Yes images No images Not sure

    If yes, can you provide details on the practices or policies?

  2. What change in security supports, if any, has the transit agency implemented, or will the transit agency implement because of fare-free transit?

Thank you!

  1. Are there any additional comments, learnings, or feedback you would like to provide?

Thank you for your time!

Page 108
Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
×

TCRP J-11/Task 39: EVALUATION FRAMEWORK FOR FARE-FREE PUBLIC TRANSPORTATION

Survey of Transit Agencies without Fare-Free Service

Nelson\Nygaard has been retained by the Transportation Research Board/Transit Cooperative Research Program (TCRP) to develop a framework for evaluating fare-free public transportation. The research will examine the benefits, costs, and tradeoffs that must be considered by public transit agencies, policymakers, and other stakeholders as they look towards full or partial elimination of fares. As part of this research, we are surveying transit agencies in two categories: (1) agencies that currently provide full or partial fare-free service and (2) agencies without existing fare-free service. This survey is directed to transit agencies in the second category. Although many transit agencies temporarily implemented fare-free service starting in 2020 due to the COVID-19 pandemic, our research is only focusing on evaluating permanent fare-free service. If you have received the wrong survey, please contact our Principal Investigator, Cristina Barone, at cbarone@nelsonnygaard.com.

For the purposes of this research, we are defining partial fare-free transit agencies as those that:

  • Allow specific groups of riders to use transit services for free based on age, disability, income, student status, or other eligibility criteria
  • Provide fare-free service on specific transit routes or transit modes

The questions in this survey are designed to get an understanding of the factors that go into evaluation and implementation of fare free service. If you have the data available, we would appreciate information about ridership, on-time performance, service changes, capital investments, operating costs, fare collection costs, and transit agency revenues as they relate to fare-free transit at your agency. If detailed data is not available, estimates or opinions are sufficient. You are encouraged to collaborate with your transit agency colleagues to complete the survey. Individual names and titles will be anonymized prior to the publication of the framework, but survey responses may be associated with your transit agency.

Page 109
Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
×

Please complete and submit this survey by Friday, April 30th, 2021. If you have questions regarding this survey or the research project, please contact Cristina Barone at cbarone@nelsonnygaard.com. You may be contacted by Nelson\Nygaard after the survey is complete to help clarify your answers or obtain additional information.

About the Program

  1. Tell us about yourself:

    Name of Transit Agency:

    Respondent Name(s):

    Respondent role(s):

    Email Address(es):

    Phone Number(s):

  2. Is it okay if the research team follows up with you in the coming months as we develop the evaluation framework?

    images Yes images No

  3. Is the agency considering, studying, or implementing partial or fully fare-free service?
Fully Fare-Free Service Partial Fare-Free Service
Not Considering images images
Considering images images
Studying images images
Implementing images images
Already Offer images images
Studied; Chose Not to Implement images images
Not Sure images images
If the transit agency is NOT considering, studying, or implementing full or partial fare free service in the future skip to Q. 42.
Page 110
Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
×

Agency Considering, Studying, or Implementing Fare-Free Service

Program Initiation

  1. What groups or services will / would become fare-free?

    images All riders and services

    images Specific groups of riders

    images Specific services, modes, or routes

    images Not sure

    What specific groups or services?

  2. When will the fare-free transit service be implemented? Start month and year:

    images Not applicable

  3. What are the reasons the transit agency is considering, studying, or implementing full or partial fare-free service?
  4. Did the transit agency establish goals and objectives that support fare-free service?

    images Yes images No images Not sure

    If yes, what were the goals and objectives and how will fare-free service help the agency reach those goals?

  5. How is the transit agency planning or studying fare-free service? [select all that apply]

    images Feasibility study

    images Fare-free pilot

    images Best practices and/or peer agency review

    images Other

    images Not sure Not applicable

    Any details you would like to share?

  6. What challenges (e.g., operational, administrative, or political) do you anticipate with initiating a fare-free program?
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Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
×
  1. What would have been / what would be helpful tools to assist in the implementation process for fare-free service?

Program Evaluation

  1. Has the transit agency developed an evaluation plan to measure success of the policy, or is the agency developing an evaluation plan?

    images Yes images No images Not sure

  2. If yes, what metrics are included in the program evaluation?
  3. What tools would be / have been helpful to assist in the evaluation process for fare-free service?

Funding

  1. What was your agency’s current farebox recovery ratio in 2019 (fare revenues over operating costs)?
  2. How will the transit agency make up for the gap in fare collection revenues from fare-free transit? Please list the alternative revenue sources that have replaced fares.
  3. What other revenue streams were considered / are being considered?

Community Support and Equity

  1. Has community outreach (polling, surveys, etc.) been done about full or partial fare-free service?

    images Yes images No images Not sure images Not applicable

    If yes, what methods were used?

  2. How has the community responded to the idea of fare-free service?

    images Very supportive images Supportive images Neutral images Not supportive images Very unsupportive

    Any details you would like to share?

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Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
×
  1. If applicable, how is the transit agency promoting the value of fare-free service to agency management, policymakers, stakeholders, and/or the community?
  2. Is the transit agency considering, studying, or implementing fare-free transit to achieve transit agency and/or community goals related to equity and affordability?

    images Yes images No images Not sure

    Any details you would like to share?

  3. How does the transit agency anticipate fare-free service will affect equity and social outcomes in the community?

Ridership Impacts

  1. What transit ridership change do you anticipate because of fare-free service?

    images Increase in ridership

    images No change in ridership

    images Decrease in ridership

    images Not sure

    If ridership changed, by how much? An estimate is fine.

  2. Do you anticipate an increase or decrease in ridership of particular population groups (e.g., youth, university students, working-age adults, older adults, women, people of color, people with low incomes, people experiencing homelessness)?
  3. How do you accurately count passenger trips now? [select all that apply]

    images By drivers on paper

    images By drivers with tablets or other digital technology

    images At the farebox

    images Automatic Passenger Counters (APCs)

    images Manual ride checks on a sampling of trips

Page 113
Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
×

images Other

images Not sure

images Not applicable

  1. How will you accurately count passenger trips without fare payment? [select all that apply]

    images By drivers on paper

    images By drivers with tablets or other digital technology

    images Automatic Passenger Counters (APCs)

    images Manual ride checks on a sampling of trips

    images Other:

  2. Do you anticipate any changes to route and/or systemwide on-time performance (e.g., changes in boarding and dwell time, routes running on time more/less often, changes in on-time performance for known reliability trouble spots)?

    images Improvement in on-time performance

    images No change in on-time performance

    images Deterioration in on-time performance

    images Not sure

    Any details to share? Estimates are fine.

  3. What positive and/or negative impacts (real or perceived) of fare-free service for passengers do you anticipate?
  4. What positive and/or negative impacts (real or perceived) of fare-free service for drivers do you anticipate?

Operational and Capital Impacts

  1. Will the transit agency make any changes to service because of fare-free service?

    images Increase service

    images Increase service unrelated to fare-free implementation

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Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
×

images No significant change to service

images Changes to service that did not require additional resources

images Reduce service

images Not sure

If the agency is making a change, by how much in revenue hours? An estimate is fine. If additional resources are not needed, can you provide more detail about the changes?

  1. Will the transit agency increase staffing because of going fare-free? [select all that apply]

    images Yes, administrative employees

    images Yes, operations employees

    images Yes, maintenance employees

    images Yes, other employees

    images No

    images Not sure

    If yes, how many staff members (full-time equivalents) do you have now and how many additional staff do you plan to hire? An estimate is fine.

  2. Will the transit agency purchase additional rolling stock and/or increase the peak fleet size because of fare-free service? [select all that apply]

    images Yes, additional fixed-route vehicles

    images Yes, additional paratransit vehicles

    images Yes, other additional vehicles

    images No

    images Not sure

    If yes, how many additional vehicles (of each type)? An estimate is fine.

Page 115
Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
×
  1. Will the transit agency expand or purchase additional facilities because of going fare-free?

    images Yes images No images Not sure

    If yes, which facilities and what is the approximate value?

  2. Do you currently quantify fare administration and collection costs (e.g., pass sales, farebox maintenance, fare counting, accounting, facilities, administration, customer service, marketing)?

    images Yes images No images Not sure

  3. If so, what are the costs for fare administration and collection?

    Year of evaluation:

    Capital costs:

    Operating costs:

    Administrative costs:

  4. Will any operating practices or policies be modified because of the fare change (e.g., consolidating bus stops)?

    images Yes images No images Not sure

    Any details you would like to share?

Paratransit Impacts

  1. What ADA complementary paratransit ridership impact do you anticipate because of fare-free service?

    images Increase in ridership

    images No change in ridership

    images Decrease in ridership

    images Not sure

    By how much? An estimate is fine.

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Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
×
  1. What paratransit service impacts do you anticipate because of fare-free service?

    images Increase in revenue hours

    images No change in revenue hours

    images Decrease in revenue hours

    images Not sure

    By how much in revenue hours? An estimate is fine.

  2. Will the transit agency implement any measures to keep paratransit costs down (e.g., tightening eligibility, implementing in-person eligibility assessments, changes to fixed-route service area and/or span)?

Enforcement and Security

  1. Does the transit agency have or will the agency implement any practices regarding non-destination fare-free passengers (e.g., people experiencing homelessness, teenagers)?

    images Yes images No images Not sure

    If yes, can you provide details on the practices or policies?

  2. What change in security supports, if any, will the transit agency implement because of fare-free service?

Thank you!

  1. Are there any additional comments, learnings, or feedback you would like to provide?

Thank you for your time!

Agency NOT Considering, Studying, or Implementing Fare-Free Service

  1. Has your agency ever offered full or partial fare-free service?

    images Yes, previously had fully fare-free service

    images Yes, previously partial fare-free service. For what groups and/or what services?

    images No

    If so, why was fare-free service eliminated?

Page 117
Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
×
  1. What was your agency’s current farebox recovery ratio in 2019 (fare revenues over operating costs)?
  2. What are the reasons your is agency not considering fare-free service now? [select all that apply]

    images Agency depends on farebox revenues

    images We have not found a feasible revenue stream to replace fares

    images Policy restricts it (e.g., external farebox recovery mandates)

    images It would be politically infeasible

    images Would reduce the perceived value of transit

    images Would encourage people to abuse the system

    images Resulting increase in ridership would require additional service

    images Other

    Any details you would like to share?

  3. If the agency has studied fare-free service in the past, would you be willing to share more details or any outcomes of your transit agency’s work?
  4. What would have to happen to have decision makers at your transit agency consider going fully or partially fare-free?
  5. What would be helpful tools to assist in the evaluation and implementation process for moving to fare-free service?

Thank you!

  1. Are there any additional comments, learnings, or feedback you would like to provide?

Thank you for your time!

Page 98
Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
×
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Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
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Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
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Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
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Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
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Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
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Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
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Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
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Suggested Citation:"Appendix B - Transit Agency Survey Instruments." National Academies of Sciences, Engineering, and Medicine. 2023. Fare-Free Transit Evaluation Framework. Washington, DC: The National Academies Press. doi: 10.17226/26732.
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Next: Appendix C - Community Representative Interview Methodology and Findings »
Fare-Free Transit Evaluation Framework Get This Book
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 Fare-Free Transit Evaluation Framework
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Recognizing the strong recent interest throughout the United States to consider and implement fare-free transit, decision-making tools are needed to help public transit practitioners evaluate fare-free transit.

The TRB Transit Cooperative Research Program's TCRP Research Report 237: Fare-Free Transit Evaluation Framework presents a framework that can be used by public transit practitioners to evaluate the potential benefits, costs, and trade-offs of implementing fare-free transit.

Supplemental to the report is an Infographic.

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