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58 NCHRP LRD 87 APPENDIX C: SURVEY FOLLOW-UP INTERVIEWS FOR CASE EXAMPLES This appendix describes the follow-up interview questionnaire that the research team used for the follow-up interviews. The goal of in- terviewing participants was to confirm survey results and obtain additional information beyond the survey. The research team discussed lessons learned and best practices and requested available documentation as appropriate. The research team used the following list of questions as a starting point for discussions during the interviews: ⢠Please describe your stateâs experience with managing unauthorized access to state right-of-way. ⢠Has unauthorized access to the right-of-way been an issue? o For how long? o What are some of the negative impacts that the DOT has to deal with? ⢠What are the key issues with managing unauthorized access to state right-of-way? ⢠Please describe your stateâs processes and procedures managing unauthorized access to state right-of-way. o Are there any differences in applying the process depending on the type of right-of-way or how the right-of-way was ac- quired (e.g., limited-access right-of-way, acquired via condemnation, or federally funded or supported)? o How standardized is the process to manage unauthorized access to state right-of-way at your state DOT? o Do different DOT districts or offices apply the process in different ways? o Can you describe examples of when the process might be applied in different ways? ⢠Is there a need or opportunity to improve how the DOT is currently managing unauthorized access to the right-of-way? o What would need to change to help the DOT improve how it is managing unauthorized access to the right-of-way? ⢠What are the lessons learned (both good and bad) and recommendations for other state DOTs dealing with unauthorized ac- cess to right-of-way? o How did the DOT arrive at the best practice? o What were the catalysts for change to develop the best practice? ⢠Does your agency have a program that allows homeless shelters or similar social services in the state right-of-way? ⢠What are the key issues with allowing homeless shelters or similar social services in the state right-of-way? o What are the lessons learned (both good and bad) and recommendations for other state DOTs considering such a program? o What are your recommendations for other state DOTs that are considering the implementation of such a program? ⢠What are the state DOTâs plans for the future when dealing with the homeless populations in state right-of-way?
