Customer Education and Awareness of On-Demand Mobility (2023)

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74 Customer Education and Awareness of On-Demand Mobility Rodman, W., Berez, D., Moser, S., and Choe, J. (2016). NCHRP Report 832: State DOTs Connecting Specialized Transportation Users and Rides, Volume 1: Research Report. Transportation Research Board, Washington, DC. https://doi.org/10.17226/23506. Rotundo, M. (2021). With Demand on the Rise, Jersey City Plans to Add Vehicles to the Via Ride-Share Fleet. The Jersey Journal. https://www.nj.com/hudson/2021/06/with-demand-on-the-rise-jersey-city-plans-to- add-vehicles-to-the-via-ride-share-fleet.html. Rutgers University. (2011, July 1). Inventory of Municipal Forms of Government. Retrieved from Rutgers University: https://cgs.rutgers.edu/sites/cgs.rutgers.edu/files/documents/resources/rc_munichart_inventory_2011.pdf. Shaheen, S., Bell, C., Cohen, A., and Yelchuru, B. (2017). Travel Behavior: Shared Mobility and Transportation Equity. Washington, DC: Federal Highway Administration. Shared-Use Mobility Center. (2020a, July 1). Case Study: Integrated Mobility Services with Connect2Transit, Marin County, CA. Retrieved from Shared-Use Mobility Center: https://learn.sharedusemobilitycenter.org/ casestudy/integrated-mobility-services-with-connect2transit-marin-county-ca/. Shared-Use Mobility Center. (2020b, August 1). Case Study: Lessons from the BATA Link On-Demand Pilot, Traverse City, MI. Retrieved from Shared-Use Mobility Center: https://learn.sharedusemobilitycenter.org/ casestudy/modernizing-mobility-on-demand-at-bata-traverse-city-mi/. Shurna, M. L., and Schwieterman, J. P. (2020). 21 Key Takeaways from Partnerships Between Public Transit Providers & Transportation Network Companies in the United States. Chicago, IL: DePaul University. Sullivan, A. (2020, September 27). Thanks to Via Jersey City You Can Get There from Here. Retrieved from Tap into Jersey City: https://www.tapinto.net/towns/jersey-city/sections/green/articles/thanks-to-via-jersey- city-you-can-get-there-from-here. Tooley, M., Zmud, J., Ettelman, B., Mooran, M., Higgins, L., Shortz, A., and Wheeler, E. (2019). Older Adults and Transportation Network Companies: Investigating Opportunities for Increased Safety and Improved Mobility. College Station, TX: Safe-D National UTC. Top Digital Agency. (2020, June 8). ShastaConnect On-Demand Transit Service. Retrieved from Top Digital Agency: https://topdigital.agency/case-study/shastaconnect-on-demand-transit-service/. TransForm. (2017). OakMob 101: A Case Study in Expanding Access to Shared Mobility. Oakland: TransForm. Via Transportation. (2020, March 25). How to Successfully Launch and Grow an On-Demand Transportation Service. Retrieved from Via: https://ridewithvia.com/resources/articles/how-to-successfully-launch-and- grow-an-on-demand-transportation-service/. Via Transportation. (2022, May 20). What Is Via Jersey City? Retrieved from Ride With Via: https://support. ridewithvia.com/hc/en-us/articles/360039339611-What-is-Via-Jersey-City-. Volinski, J. (2019). TCRP Synthesis 141: Microtransit or General Public Demand-Response Transit Services: State of the Practice. Transportation Research Board, Washington, DC. https://doi.org/10.17226/25414. Watkins, K., McDonald, N., Steiner, R., and Williams, B. (2019). Transit in the Era of Shared Mobility. Gainesville, FL: Southeastern Transportation Research, Innovation, Development and Education Center. Zeitlinger, R. (2021, March 4). VIA so Popular That Jersey City Is Expanding Service to Weekends, Mayor Says. Retrieved from The Jersey Journal: https://www.nj.com/hudson/2021/03/via-so-popular-jersey-city-is- expanding-service-to-weekends-mayor-says.html.