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Framework and Tools for Incorporating Technologies into Airport In-Terminal Concessions Programs (2025)

Chapter: Appendix A: Airport Codes Used in This Report

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Page 64
Suggested Citation:"Appendix A: Airport Codes Used in This Report." National Academies of Sciences, Engineering, and Medicine. 2025. Framework and Tools for Incorporating Technologies into Airport In-Terminal Concessions Programs. Washington, DC: The National Academies Press. doi: 10.17226/29145.
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APPENDIX A

Airport Codes Used in This Report

IATA Code Airport Name Location
ATW Appleton International Airport Greenville, WI
BNA Nashville International Airport Nashville, TN
BOS Boston Logan International Airport Boston, MA
BWI Baltimore/Washington International Thurgood Marshall Airport Baltimore, MD
CLT Charlotte Douglas International Airport Charlotte, NC
FLL Fort Lauderdale–Hollywood International Airport Fort Lauderdale, FL
MSP Minneapolis–Saint Paul International Airport St. Paul, MN
ORD Chicago O’Hare International Airport Chicago, IL
PDX Portland International Airport Portland, OR
PIT Pittsburgh International Airport Pittsburgh, PA
RDU Raleigh–Durham International Airport Wake County, NC
RSW Southwest Florida International Airport Fort Myers, FL
SAN San Diego International Airport San Diego, CA
SFO San Francisco International Airport San Francisco, CA

Note: IATA = International Air Transport Association.

Page 64
Suggested Citation:"Appendix A: Airport Codes Used in This Report." National Academies of Sciences, Engineering, and Medicine. 2025. Framework and Tools for Incorporating Technologies into Airport In-Terminal Concessions Programs. Washington, DC: The National Academies Press. doi: 10.17226/29145.
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Airport operators are seeing greater use of technology in their terminal concessions programs. This increased use reflects concessionaires using technology to improve efficiency, a growing customer preference for e-commerce, and airports leveraging their own technologies to better manage their commercial operations. Some airports have started to implement omnichannel ecommerce platforms to deliver an advanced retail experience for passengers.

ACRP Research Report 279: Framework and Tools for Incorporating Technologies into Airport In-Terminal Concessions Programs, from TRB's Airport Cooperative Research Program, presents a practical guide for evaluating, selecting, and implementing technology to enhance customer experience, operational efficiency, and revenue generation in airport terminal concessions programs.

Supplemental to the report are ACRP Web-Only Document 66: Incorporating Technologies into Airport In-Terminal Concessions Programs: A Primer, an Excel self-assessment tool, and a technical report on the research effort.

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