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TABLE OF CONTENTS Chapter Tide 1 INTRODUCTION Page Background Description of the Problem 13_~:~` Ash ^~;~r~c ~ ~" I7[UJt:~;L ~UJ=~LlVCO ~1" ~= e · - - - - - - ~ - - - - - - Work Approach Overview of Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2 RESULTS OF LITERATURE REVIEW Background Maintenance Management/MMS's ~1:~- as_ _~ ~' ........... 24 As," ~'`~_~_~................. C~ ^_~r 3 RESULTS OF AGENCY SURVEYS Introduction Initial Survey Second Survey Field Reviews 37 ............................ 38 ............................................... 41 44 ·····---···--~·--------·.--.-·-···-······--·---- 4 DEVELOPMENT OF PROTOTYPE QA PROGRAM Introduction Work Approach Program Development Data Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . ....................................... 59 ......... 61 ...63 Availabilitr of Data from Other Management Information Systems . 64 Avoiding Bias in Data Collection and Analysis Statistical Applications . . . ....... . . Customer Input . . . . . . . . . . . . . . ... . . . . . . . . . . . Adjusting to Improvements In State of the Art Quantifiable and Replicable Results Pros and Cons of Implementation . 1 74 85 86
TABLE OF CONTENTS (continued) Her Title INVESTIGATION OF HIGHWAY MAINTENANCE QA AND LONG-TERM PERFORMANCE OF HIGHWAY Page FACILITIES ·----------------------~-----~--~--~------------e--~- InboducHon . . * . . eeeee~ eleven eeeeeeeeeeee ~ee89 Work Approach . . . . . . ee.~.e.~.ee. Preliminary Assessment of Tracking Methods Backdog Analysis . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . e.~. Change in Condition Indicator vs. Tune . . . . . eel eve 112 Interpretation, Appraisal, and Applications . . . . . . . . . . . . . . . . . . . . . 115 90 98 102 6 DEVELOPMENT OF IMPLEMENTATION MANUAL 117 InboducHon 117 Purpose and Scope of Manual . . ... . . . . . . . . . . . .. . 117 Overview of Manual and Its Development . . . . . . . . . . . . . . . . . . . . . . 117 Interpretation, Appraisal, and Applications . . . . . . . . . . . . . . . . . . . . . 118 7 CONCLUSIONS AND SUGGESTED RESEARCH Condusions Suggested Research REFERENCES APPENDIX A. APPENDIX B. 121 121 ANNOTATED BIBLIOGRAPHY ................... SUMMARY OF HIGHWAY AGENCY SURVEY RESPONSES . . . . . ~ . . . . . . . . . . . . . . . . . . · ~ A-1 B-1
