Advancing Diagnostic Excellence for Older Adults

The National Academies of Sciences, Engineering, and Medicine hosted a workshop, sponsored by the Gordon and Betty Moore Foundation and The John A. Hartford Foundation, to examine the current scientific landscape and research opportunities for improving diagnosis in older adults within the U.S. health care system. This workshop was part of a series on diagnostic excellence. Below are key themes discussed by workshop participants.

“One of the primary goals of our meeting was to bring together two communities—the community focused on improving care for older adults and the community focused on improving the quality and safety of the diagnostic process. Our hope is that we can identify areas of overlap, identify areas where one community can learn from the other, and identify new frontiers that both communities can collaborate on together.”

— Daniel Yang, Gordon and Betty Moore Foundation

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“We [at The John A. Hartford Foundation] are trying to create an age-friendly health system, and you cannot have an age-friendly health system if you don’t have accurate diagnoses for older people.”  

— Terry Fulmer, The John A. Hartford Foundation

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“The diagnostic process is iterative. It's like a journey, which means it takes place over time, it takes place over space, but it's also a partner journey, meaning that when it comes time to build a system to deliver predictive information, it has to include not just the patient, but also their caregiver and whoever else is involved in their care in addition to the clinician.”

— Gary Weissman, The University of Pennsylvania

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Improving Care Delivery, Training, and Operations

  • Fundamentally shift the health care system and culture to be age-friendly, person-centered, and holistic, by providing care for older adults in the context of their lives aligned with their goals and preferences (Bierman, Brown, Inouye, Schiff, Tinetti).
  • Expand the primary care and geriatric workforce to address the needs of the growing older population with complex needs (Bierman, Inouye, Reuben, Schiff).
  • Strengthen education and training across all health professions to better understand and address the unique challenges faced in achieving diagnostic excellence for older adults (Bierman, Inouye, Wong).
  • Employ shared decision making, assess cognitive function, monitor medication use to reduce harm and burden, and assess mobility and function routinely to improve diagnostic excellence for older adults (Brown, Inouye, Rosen, Steinman, Tinetti).

Headshot Inouye

“Education and training across health professions, not only in medical schools, but in nursing schools, physical therapy schools, everywhere, need to [emphasize] the importance of things like atypical presentations, adverse effects of medication, and the importance of assessing cognition and mobility in older adults.”

— Sharon Inouye, Harvard Medical School

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“Shared decision making for older adults involves the patient and care partners articulating goals desired and the care they’re willing and able to receive to achieve them, and then health professionals along with patients and care partners identify and act on factors impeding these goals.”

— Mary Tinetti, Yale University School of Medicine

 

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Emphasizing Patient-Centered Care

  • Listen to older adults and their personal stories to enhance their voice in their care plan, improve trust, and contribute to diagnostic excellence (Bierman, Canin, Dilworth-Anderson, Fulmer, Szanton).
  • Implement environmental modifications and intentional training in communication for clinicians to reduce barriers to the health care system for older adults with hearing loss (Reed).
  • Shift shared decision making for older adults from being disease focused to being better aligned with patient priorities, and identify life factors that might impede patients in achieving their health goals (Tinetti).
  • Meaningfully involve family members and caregivers in the communication and diagnostic process to ensure the patient understands the diagnosis (Dilworth-Anderson, Inouye, Skubic).

Headshot Canin

“Older patients want to be heard and understood to maintain their dignity and sense of control. Furthermore, assessing the relationship between the patient and the caregiver can provide the doctor with an important element of the patient’s story and help build a sense of a team working together. ”

— Beverly Canin, SCOREboard Patient Advocate Board

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“It is our health care system that is the barrier for older adults to seek care. We lack sustainable accommodation programs for hearing loss.”

— Nicholas Reed, Johns Hopkins University Bloomberg School of Public Health

 

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Improving Technology Innovations

  • Integrate medication data into electronic health records to help clinicians provide structured monitoring and follow-up of new medications, improve medication use, and reduce harm and burden (Steinman).
  • Use fall risk scores and health alerts from sensors to help maintain function and strength, and to recognize the onset of health or functional decline and offer early interventions for older adults (Skubic).
  • Connect older adults and their family or caregivers with a care coordination team to interpret and act on the results from alerts and home sensors (Skubic).
  • Allow for diverse preferences and enable refusal by older adults to facilitate ethical implementation of technology and data collection (Berridge).
  • Improve the design of age-friendly homes by considering characteristics important to older adults such as identity, safety, duality, connection, control, and comfort (FakhrHosseini).

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“The home, we believe, is more than simply a place to live. It can be a platform to engage with new technologies and services and enable a better life tomorrow.”

— Shabnam FakhrHosseini, Massachusetts Institute of Technology AgeLab  

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“Ethical implementation [of technology] does not follow a one-size-fits-all approach for monitoring. It is critical that we allow for diverse preferences and enable refusal because context matters and people differ.”

— Clara Berridge, University of Washington

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Focusing on Equity and Access

  • Examine structural and individual levels of discrimination and victimization, and consider the entire context of a person’s life when assessing their health and well-being to promote health equity (Hoy-Ellis).
  • Create a space that recognizes LGBTQ older adults and allows them to feel safe and open in a health care setting (Hoy-Ellis).
  • Identify and understand cultural factors to improve diagnosis and care, as they are crucial in shaping health-related beliefs, behaviors, and values (Dilworth-Anderson).
  • Provide more culturally relevant education on dementia symptoms and diagnosis to diverse communities, and train clinicians on how to best integrate cultural factors in the diagnostic process (Dilworth-Anderson).
  • Improve trust and communication, and reduce barriers to care access through home visits (Szanton).

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“It’s no longer okay simply to make medical advances and advances in treatment and ways of providing services without putting equity first.”

— Sarah L. Szanton, Johns Hopkins School of Nursing  

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“Among LGBTQ plus adults age 50 and older, two-thirds of them have experienced three or more [episodes] of discrimination and victimization, [and] 13 percent have been denied [care] outright or provided inferior health care. So part of the idea behind diagnostic excellence is sensitivity to variation and the involvement of family or other caregivers.”

— Charlie Hoy-Ellis, University of Utah

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Identifying Research Priorities

  • Expand inclusion of older adults in clinical trials and research studies (Inouye, Weissman).
  • Collect high-quality data on older adults to better develop clinical artificial intelligence systems that consider the complex challenges specific to older adults (Weissman).
  • Partner with community organizations to help assess needs of older adult populations, and identify successful programs and communities, seeking to understand which characteristics of their settings encourage success (Bierman, Hansen).

Headshot Weissman

“Older adults are routinely excluded from RCTs and observational studies, so we don't have the same high-quality data sets for them. These considerations have direct implications for the building of clinical AI systems, both on the analytic side and determining the optimal labels, the optimal analytic approaches, and workflows, but also on the human factor side in figuring out how to integrate the delivery of predictive information at the bedside.”

— Gary Weissman, University of Pennsylvania

“The vulnerability of older adults due to isolation, challenges related to hearing, cognition, and mobility limitations, as well as complications from medications, combined with a well-developed sense of individual identity, creates challenges in caring for this population within the health care system, and also highlights the need for whole-person care.”


— Andrew Bindman, Kaiser Permanente

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