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... To advance its work, a subcommittee of QHCA, the Subcommittee on Building the 2Ist Century Health System, used the micro-systems study as an opportunity to use the empirical findings from structured interviews to guide its deliberations and to increase its understanding of exemplary health care delivery systems. Specifically, the tasks set out for the study and described in this report were: to define and describe health care micro-systems; and .

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